The private onsen offers beautiful views, especially during full moon, but only allows 30 minutes and can get boiling hot. The hotel feels luxurious and provides robes for dinner, which is a good experience. Staff are welcoming and quickly accommodated our request for a traditional Japanese tatami room. The location is convenient with a free shuttle to the ropeway. The spacious rooms have individual bathrooms, clean facilities, and include tea sets. Breakfast and dinner must be booked and serve a variety of meal sets. The attentive staff made our stay enjoyable, especially in assisting a wheelchair user. The hotel's faded appearance is overlooked due to the stunning views and proximity to the cable car.

We had a wonderful stay at this 4-star hotel. The location was absolutely stunning, nestled in the Hida mountain valley. The view from our room was breathtaking, with snow-capped mountains in the distance. The service provided by the staff was exceptional, despite the language barrier. They were attentive and helpful, going above and beyond to ensure our comfort. We also enjoyed the onsen facilities, both indoors and outdoors. It was a truly relaxing and rejuvenating experience. the hotel provided us with enhanced comfort and quality services that made our stay memorable.

We would highly recommend this hotel to anyone seeking a luxurious and comfortable experience. The location, service, and amenities provided were top-notch.

Comfortable beds, helpful staff, beautiful private onsen, luxurious atmosphere, flexible and accommodating staff, welcoming and helpful upon arrival.

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This weekend getaway was just what we needed! the scenic views surrounding the hotel were breathtaking, made even more enjoyable by the multiple hot springs available to soak in. the staff at the hotel were friendly and welcoming, and the meals were absolutely delicious. We appreciated all the little extras that were included in our room, like the fresh towels and complimentary bottled water.

Although we enjoyed our stay overall, there were a few things that could be improved. the language barrier made communication a bit challenging at times, but the staff were still helpful and accommodating.