I got amazing value for my money at this hotel. The room was super clean, comfortable, and beautifully decorated. The location couldn't have been better, right across from the main train station, making it incredibly convenient for getting around. The staff were really friendly and accommodating, making my stay even more enjoyable.

The breakfast experience could have been improved with a wider variety of options.

Fantastic location with easy access to Nagano station and many nearby attractions. The room was cozy with all the necessary amenities including a comfortable bed, electric kettle, and bathroom. The breakfast was delicious with lots of choices for Asian food.

No negatives, everything was great.

Convenient location, close to convenience store, restaurants, and train station. Friendly and helpful staff. Clean and spotless rooms. Comfortable bed and quiet atmosphere.

No complaints.

great location, close to train station and Zenkoji. Room had a nice view, amenities were complete, and staff were helpful. Will choose this hotel again in Nagano.

Fantastic stay at a hotel near Nagano Station. The room looked brand new and was very spacious. The location was perfect, just a 10-minute walk to the Shinkansen terminal. The beds were comfortable, making it easy for us to catch our early morning train. The hotel also provided helpful suggestions for nearby dining options. I highly recommend Sotetsu Fresa Inn for a great stay in Nagano.

Conveniently located near train station with easy access to main shopping street and Zenkoji. Great views, especially on higher floors. 24-hour convenience store on first floor. Quick and efficient elevators. Friendly and helpful staff.

We loved the convenience of the hotel's location near the train station and the abundance of restaurants nearby. The room was clean and tastefully decorated, making it feel more spacious. The hotel offered high quality amenities for free, such as brand name razors, and even had a TV with an accessible HDMI port for our own content. The staff were friendly and the automated check-in/out machines were quick and convenient. a great option for youngsters looking for a comfortable stay with all the necessary facilities.

Felt like a home away from home, with nothing to complain about.

The hotel location was really convenient, with easy access to transportation and plenty of dining options nearby. The view from the room was fantastic, and the room was clean and cozy. The complementary amenities were a nice touch, including two useful items that made my stay more comfortable.

The room was a bit small, making it difficult to move around comfortably with luggage. The noise from the street outside could be heard clearly, making it hard to sleep at times, especially during the busy holiday season.

We had a great stay at this hotel during our road trip. The location was perfect, with a Lawsons shop just a short walk away, making it easy to grab snacks and drinks. The train station was also very close, allowing us to easily explore the area by train or express bus. Our room was comfortable and clean, and the bathroom had all the necessary amenities. The staff provided excellent service, and we even had the option to have breakfast at a nearby station. the convenience and quality of this hotel made our trip enjoyable.

That the check-in process took a bit longer than expected.

The location of this hotel was fantastic! It was situated on the upper floors of a building, with a convenience store on the first floor. It was only a short walk from the train station, making it very convenient. there were plenty of food options nearby, including a Lawson's within the building.

There were several negative aspects to our stay. the staff's English skills were not very good, making communication difficult at times.

During my recent trip to Nagano, I had the pleasure of staying at Sotetsu Fresa Inn. The location of the hotel was ideal, just a short walk from the train station and close to many restaurants and shops. It was incredibly convenient for exploring the city.

Although there were a couple of minor drawbacks, such as the small size of the room and the need to use two elevators to access it, I believe that the overall experience outweighed these minor inconveniences.

We had a great stay at the hotel. The location was incredibly convenient, just a short walk from the train station and with plenty of restaurants nearby. The room was clean and everything was in order. The value for money was excellent, making it a good choice for budget-conscious travelers.

Almost perfect 👌

Convenient location near the station. Easy check-in process. Good breakfast buffet. Convenient convenience store located under the hotel

Felt well taken care of, no complaints.

The staff's hospitality was exceptional - kind, generous, and helpful! The location was perfect and easy to find, with convenient stores and restaurants nearby. The amenities provided were great, including freebies like cleansing oil and moisturizers. The room was spotless, tastefully decorated, and had high-quality amenities.

Nothings.