Room size, friendly staff. The spa and swimming pool were top-notch, perfect for unwinding after a busy day. However, the breakfast spread could use a little improvement, but it didn't ruin my overall great experience. Thanks to the team for the outstanding service! ?

What a delightful experience at this hotel! the staff were not only polite but also incredibly helpful and cooperative, making me feel right at home. the room was spacious, modern, and comfortable, with all the amenities you could need for a relaxing stay. the location is superb, near Emirates Mall and surrounded by supermarkets, making it convenient for shopping and exploring. Plus, the staff went above and beyond to assist with any requests, from arranging tours to recommending the best dining spots in the area. I truly felt pampered and well taken care of during my time here.

While my stay was fantastic overall, there were a couple of areas that could be improved. the breakfast service could be more organized, as I often had to ask for napkins, cutlery, and glassware.

Great Location and Friendly Staff

The Grand Excelsior Hotel Al Barsha's lobby was inviting, the proximity to the mall and metro were convenient, and the staff graciously upgraded me to a spacious room. The set-up for working in the rooms was appreciated. Despite some noise issues in the apartment suites, the staff including Sarah and Yasir were exceptional. The pool with a view and nearby landmarks like Retreat Spa and Magic Planet added to our family's bonding experience.

I recently stayed at Grand Excelsior Hotel Al Barsha during a transit in Dubai, and I was impressed by the convenience of its location. Situated just 25 km from Dubai Creek SPB and 16 km from the Financial Centre, it made for a perfect stopover with easy access to the city's prime attractions.

During my stay, I encountered some minor inconveniences. The receptionist, Lalaine, was not as professional as I would have expected, and the room was a bit noisy in the morning.

My family and I were completely mesmerized by the breathtaking city views from the rooftop terrace. The temperature-controlled swimming pool and well-equipped gym provided a perfect setting for a memorable family vacation. The shared platters at Wok n' Chop redefined our dining experience, offering a unique and delightful way to savor Chinese cuisine. It's truly a destination with a difference.

There were noisy and impolite guests who disturbed the peace of the night, but this didn't detract from the overall outstanding experience.

The hotel's rooftop terrace was a hidden gem for soaking up city views while enjoying a swim or workout. The Club Lounge served as my peaceful retreat for breakfast and evening drinks. The bathrooms were a marble paradise with a bathtub for some much-needed relaxation. I even tried my hand at pool at the bar—let's just say my skills need some work!

Relished our stay at Grand Excelsior Hotel Al Barsha! Luxurious room, delightful amenities, and tasty dining. Special thanks to Mr Taukir for exceptional service. Highly recommend and definitely coming back soon. Cons: Slight room wear, closed window, dusty AC, and average breakfast coffee. Hand sanitizers key during stay.

Dig into local culinary treasures nearby like Shakeism and Mandarin Tree Restaurant. The Indian eatery and grocery mart are must-visits. Plus, big up the comfy rooms and swanky lobby.

When I checked in, a dirty room and a mix-up with the smoking preference left a sour taste. However, even with old towels and a room hiccup, the sparkle of the hotel still shines bright.

The Grand Excelsior hotel Al Barsha provided an exceptional stay with its spacious and relaxing rooms. The layout was carefully arranged, and the marble-appointed bathrooms felt truly luxurious. The open-atrium design, with a corridor open to the lobby at the ground floor like a balcony, was a unique and stunning feature that I haven't experienced anywhere else.

The stay was slightly marred by noise throughout the night, which affected my overall rest and relaxation.

I had an amazing stay at a hotel near Mall of Emirates! the welcoming staff made me feel at home. I LOVED the spacious room and would definitely return! the pool was even better than in photos.

The Grand Excelsior Hotel Al Barsha impressed me from the start. the lobby was inviting, and the close proximity to the metro and mall was convenient. My room upgrade on the first night was a pleasant surprise, with a spacious setup perfect for working. the staff was friendly and accommodating, ensuring a pleasant stay.

Nightclub noise disruptive. Shady neighborhood surroundings.

the spacious room was well-equipped, staff friendly and helpful, especially christina from reception. the hotel's inside view is spectacular, and the location is excellent with nearby amenities.

no complaints 😊

Efficient check-in/out, courteous staff. Spacious room, comfy bed. Grand Excelsior ensures guest safety and comfort.

Dark rooms, inadequate lighting. Leaking toilet, stained towels, and sheets.