Surrounded by nature, peaceful getaway. Excellent service and facilities. Kid-friendly with playground. Spacious, clean rooms. Enjoyable hot swimming pool. Helpful staff. Mt.Fuji view. Yukata and sakura garden.

Nothing, no complaints at all.

The hotel is situated in a peaceful area surrounded by nature, perfect for relaxation. The staff is friendly and welcoming, making sure guests have a comfortable stay. The spacious rooms offer a cozy and comfortable atmosphere to unwind after a long day of exploring. The room had a coffee table and chairs, perfect for a small Christmas dinner. Watching the sunset and stargazing from the room was delightful.

The hotel is a bit far from the town, making it challenging to find nearby stores. The shuttle service to and from the hotel is quite limited and expensive at times.

We were amazed by the luxurious facilities and exclusive amenities that this hotel offered. The beautiful garden area and stunning swimming pool were perfect for relaxing and lounging around. The Spa & wellness centre provided the ultimate relaxation, with a sauna and hot spring bath that helped us unwind after a long day of driving. The friendly staff provided excellent service and even offered in-room breakfast, which was a great start to our day.

There was only one restaurant available, which was a little disappointing considering the otherwise exclusive environment of the hotel. Although the meals were delicious, they were a bit pricey, and we found ourselves going out for dinner instead.

I had an incredible stay at this hotel surrounded by beautiful nature. The spacious and clean rooms provided a perfect sanctuary for relaxation. The highlight was definitely the hot swimming pool where my family and I had a great time. The hotel also had a playground filled with toys and story books to keep the little ones entertained. The service and facilities were top-notch, and the staff even helped us change our room to one with an in-room Onsen. I highly recommend this hotel for a peaceful mountain getaway.

The hotel is located in a beautiful natural setting, surrounded by mountains and forests, providing a tranquil and peaceful atmosphere. The rooms are spacious and well-appointed, offering a comfortable stay. The service provided by the staff is excellent, ensuring a pleasant experience for guests.

Limited dining options available and meals can be overpriced.

The rooms are spacious and clean, with a comfortable bathroom and toilet area. The hotel staff are helpful and the service is excellent. The hotel is surrounded by nature and offers a hot swimming pool for guests to enjoy. There is a playground filled with toys and story books for children. Cherry blossom garden with a view of Mt. Fuji nearby.