Friendly staff, well-appointed room, great view from floor to ceiling windows, basic drinks included in fridge, nice pillow. Close to subway , good food options nearby, convenient Don-K and Lawson stores.

The staff from initial reception, concierge/information desk, and housekeeping were welcoming, diligent, and professional. The hotel and rooms were clean and fresh-smelling. The location provided easy access to three different metro stations and the shopping area.

All good.

We had a fantastic stay in this hotel. The lobby and restaurant, located on the 16th floor, offered exceptional views of the city and Tokyo Bay. The rooms were beautifully finished, with similar breathtaking views. The hotel's location in the heart of the Ginza district made it the perfect base for exploring the city, with several subway and train stations within a short walk. The staff were excellent, always going above and beyond to assist us.

Nothing, all excellent.

I had a superb stay at the Mitsui Garden Hotel. The room was spacious, clean, and offered a breathtaking view of the city. The hotel's location next to Shimbashi station made it incredibly convenient for exploring Tokyo and shopping. Despite language barriers, the staff provided extraordinary customer service and went above and beyond to assist me. The complimentary daily toiletries and water were a pleasant surprise. I highly recommend this hotel for its outstanding service, modern ambiance, and affordability.

The only drawback I experienced was the small size of the rooms, which is typical for Japan. Additionally, the hotel lacked facilities such as gyms and baths.

We loved this hotel! The cleanliness was impeccable, with immaculate rooms and bathrooms. The hotel facilities were excellent, with comfortable beds and good soundproofing. The location was perfect, being close to all subways and within walking distance of several shopping malls and a major department store. The staff were friendly and helpful.

N/A

We thoroughly enjoyed our stay at this hotel. The view from our room was incredible, and we loved relaxing in the soaking tub. The buffet breakfast offered a great variety of options, and the staff was friendly and helpful. We appreciated the convenience of the LimoBus transportation to and from the airport. The hotel's central location in the Ginza shopping district made it easy to explore the city and access important subway stations.

Didn't dislike anything about the property.

Convenient location close to multiple subway lines and major department stores. Beautiful night views from lobby. Helpful staff with tour inquiries. Complimentary access to computers. Clean and modern rooms with comfortable beds and well-equipped bathrooms.

Conveniently located near major shopping areas and the train station. Rooms offer impressive views of the city. Friendly staff and good English communication. Complimentary amenities, including chilled water and drip coffee. 24-hour convenience store on the ground floor.

Amazing views, comfortable and clean room, convenient location near shopping and attractions, accommodating and friendly staff.

Nothing to mention.

Lovely modern decor, fantastic location, exceptional view, friendly staff, all amenities provided.

Nothing that I didn't like.

The location of Mitsui Garden Hotel was perfect, just a short walk from the famous Ginza shopping road. The rooms were clean and well-maintained, and I was impressed by the high-tech toilets. The concierge staff were incredibly helpful and recommended some great local restaurants for a true Tokyo experience. I would highly recommend this hotel for its convenient location and excellent service.

The hotel was conveniently located near shops, business buildings, and theaters, making it easy to explore the area during my business trip. Additionally, there was a train station just a short walk away, providing easy access to other parts of the city. The views from the hotel were breathtaking, offering a beautiful glimpse of the city skyline.

The bathrooms in the lobby were often messy and not properly maintained. Additionally, the breakfast service was chaotic and seemed understaffed, resulting in a frustrating experience.

Comfortable and clean room, friendly and helpful staff. Convenient location near shops and restaurants, walking distance to attractions like Tsukiji fish market. Great view of Tokyo Tower from lobby. Luggage storage and airport shuttle service available.

I recently had the pleasure of staying at this fabulous hotel in the heart of a bustling shopping district. This place boasts an impeccable location, making it a perfect base for exploring Tokyo. The staff here are incredibly attentive and were always on hand to assist me in English. I particularly appreciated their advice on navigating the city and their recommendation for a quick trip to Disneyland. The rooms are beautifully designed, with a modern and stylish feel. I found the size to be just as described on the hotel website, and the amenities provided added to the overall comfort of my stay. The floor-to-ceiling windows offered stunning views of the city, and I loved relaxing in the spacious sitting area after a long day of shopping. Additionally, the breakfast spread was simply divine, with fresh salads, vegetables, pastries. The view from the dining area only added to the enjoyment of the delicious food. The complimentary Wi-Fi throughout the hotel was also a big plus.

This hotel is highly recommended for families looking for a luxurious and comfortable stay.

Excellent location in Ginza. Outstanding views over the city. Professional and helpful staff. Impressive services and hospitality. Very clean and modern. Great service and attention. Comfortable and well-sized rooms. Efficient check-in and check-out process.

None.