I had a wonderful stay at this hotel. The location was superb, just a 2-minute walk to the JR Musashikosugi train station and a 1-minute walk to the Grand Tree shopping mall. It was so convenient for transportation and shopping. The hotel facilities were great, with a clean and comfortable room that had everything I needed. The breakfast spread was impressive, with a wide variety of delicious options to choose from. The staff were friendly and helpful, making my stay even more enjoyable.

Absolutely nothing.

Convenient location near train station and shopping centers, with friendly and helpful staff. Clean rooms with comfortable pillows and high-quality toiletries. Free phone with data, laundry facilities, and value for money breakfast. Great views from room windows and easy access to Tokyo, Yokohama, and other tourist spots.

Convenient location near train stations, department stores, supermarkets, and restaurants. Clean, comfortable rooms and delicious breakfast. Friendly staff. Smartphone provided for guests to use as a free hotspot. Great for those seeking a quieter and residential environment near Tokyo and Yokohama.

The hotel is conveniently located next to multiple train stations, including one that goes directly to Haneda airport. The transportation options make it easy to explore the city and beyond. The staff are excellent and provide great service. The cleanliness of the hotel is top-notch, and the facilities are well-maintained.

Didn't dislike anything about the property.

Great location near train station and shopping centers, making it convenient for exploring the area. The room was clean and tidy, with a smart use of space. The free WiFi had a strong signal and no login was required. I had a comfortable stay at this hotel.

We had a fantastic time staying at this hotel! The location was amazing with two train stations within very easy walking distance. It made it super easy to explore all the major centres in the area. The room was well-appointed with plenty of amenities, including free wi-fi, toiletries, and a refrigerator. We particularly appreciated the option of using their laundry facilities on our floor. The staff was so friendly and accommodating, making our stay even better. We also loved the fact that it was an adults-only hotel, adding to the relaxation and comfort of the stay.

Highly recommend this place for families too, as they would appreciate the location and the ease of travel.

We loved the fabulous facilities at this hotel. The free phone with data was a game-changer for us as vegetarians and vegans, allowing us to easily find vegetarian and vegan restaurants in the area. The laundry facilities were a major plus, as we were able to wash our clothes and pack light for our trip. The excellent value for money breakfast had plenty of vegetarian and vegan options, making our mornings delicious and satisfying. The high-quality toiletries and comfortable pillows added an extra touch of luxury to our stay. We will definitely recommend this hotel and stay here again.

We felt truly looked after at this hotel, with the staff going above and beyond to make our stay enjoyable. Nothing was too much trouble for them, and their friendliness and attentiveness made us feel welcome and valued.

Lovely clean hotel, friendly staff, free wifi, unlimited buffet breakfast, great location near shopping areas and station.

Nothing all good.

Clean, spacious rooms with comfortable beds and good bathrooms. Welcome packs for wife and daughter. Great breakfast. Convenient location near public transport and Grand Tree shopping mall. Good price-value for a last day in Japan.

Felt very satisfied, no complaints.

I had an exceptional stay at this hotel. The room was spacious and quiet, perfect for my family of four. We enjoyed the nice view from our room, with a clear sight of Fuji Yama on a lucky day. The hotel's location was great, only a 2-minute walk from the JR station, making it convenient for exploring Tokyo. There were plenty of food options, grocery stores, shopping, and green space nearby. The massage chair in the room was a pleasant surprise. I would definitely choose to stay here again. Despite the minor drawback of slow elevators, everything else was perfect.

I recently stayed at this hotel and had a fantastic experience. The location is perfect, as it is right next to a major train station with direct links to all the major centers. This made it incredibly convenient for me to explore the city without any hassle. Additionally, the staff at this place were extremely friendly and helpful, making me feel welcomed throughout my stay. The room was spacious and clean, with all the amenities I needed for a comfortable stay. The free Wi-Fi in the rooms was a great added bonus, allowing me to stay connected during my trip.

I would highly recommend this hotel to my family and friends.

The value for money at Richmond Hotel Premier Musashikosugi was excellent, with spotless rooms and friendly staff. The location was very convenient, close to three train lines and a lively area with plenty of shops and restaurants. The staff treated us with warmth and even gave pinwheels to the children. The hotel's proximity to the Tama River was perfect for my morning runs.

The breakfast menu could have had more variety.

The hotel was conveniently located near popular shopping areas, cafes, and train stations. the complementary tea and coffee-making facilities were a nice touch, as was the provision of toiletries. the room was clean and the bedding comfortable.

The wifi in the rooms was poor and caused some frustration. the smoking rooms had a strong smell that may be unpleasant for non-smokers.

I had a great value for my money at this hotel. The room was comfortable and clean, perfect for my family. The location was excellent, close to the train station and with plenty of nearby food options. The staff were nice and always ready to help.

The breakfast could have been better, could use some improvements.

We had an amazing stay at this hotel! The cleanliness of the room was impeccable, and the hotel facilities were top-notch. We particularly loved the free cell phone service provided, which was incredibly helpful for navigating the city. The hotel's location was also perfect, as it was within a short walking distance to two railway stations. This made it incredibly convenient for us to explore both central Tokyo and Yokohama, as well as catch the Narita Express to the airport.

Nothing at all.