Great location right next to the train station and a covered walkway for easy access. The room was clean and spacious, much bigger than typical Japanese hotels. The staff at the front desk were friendly and welcoming.

The prices for drinks at the hotel bar were ridiculously high. there was a fee to use the pool, which I found strange and unnecessary.

The hotel is conveniently located right outside the train station, making it easy to access. There is a beautiful park and shrine within walking distance, and the front desk offers bike rentals. The club level provides a gorgeous view, comfortable rooms, and a lounge with breakfast, tea times, and cocktail hour. The spa is wonderful and the staff is extremely pleasant and helpful.

Felt immediately at home, nothing too much trouble.

Convenient location right next to train station and trams, very comfortable rooms, English-speaking and generous staff, spacious rooms with king-size beds, helpful front desk staff.

Personal amable y atento, desayuno personalizado, habitaciones en excelente estado, ubicación adecuada.

Nada.

My friend and I had an exceptional stay at the hotel. the staff were extremely courteous, providing us with a warm welcome. the bed was super comfortable, allowing us to rest well during our stay. We also enjoyed the perfect swimming pool facilities, which were great for unwinding. the hotel's teppanyaki restaurant had excellent service and food, making it one of the best restaurants we experienced in Japan. the staff even kindly upgraded us to a room with a corner view, making our stay even more memorable. this was our favorite hotel during our trip.

Everything was spot on! 👌

I recently stayed at a hotel that was extremely convenient for those traveling by car. The location was perfect, just a short walk from the train station. This made it incredibly easy to explore the city and get around to other attractions. The room was spacious and comfortable, with a beautiful bathroom and a cozy bed. The service at the hotel was exceptional, with friendly and helpful staff. The breakfast options were great, with fresh fruit and delicious omelettes made to order. it was a fantastic hotel that provided everything I needed for a comfortable stay.

One minor downside was the cost of drinks at the hotel. Some of my fellow travelers found that the prices were a bit steep, especially for a simple cup of coffee.

stayed at a hotel in Hiroshima for a previous trip and Sheraton blew me away this time. Efficient and attentive staff, clean and spacious room, great location for transportation and sightseeing. Excellent breakfast options. Can't recommend enough!

restaurant reservations were a hassle

The hotel's location is very convenient as it is near the train station and easy to find. the staff are polite and ready to help, we were able to store our luggage before check-in. the rooms are spacious and comfortable.

We found it difficult to find nearby restaurants that cater to vegetarians. some of the nearby restaurants allowed smoking, which was an issue for us.

Convenient location near JR station, helpful staff, spacious and comfortable room, delicious breakfast.

Cannot find any fault.

Breakfast excellent, executive lounge offers all-day coffee, tea, snacks, drinks. Club floor rooms huge and bright, best during our Japan trip. Convenient location attached to station and shopping complex. Allergy information displayed beside food, helpful for celiacs. Great views of Shinkansen and city from view rooms. Spacious and quiet rooms with professional reception staff. Proximity to transport and good restaurants. Will return. ⭐️

our stay at the hotel was nothing short of exceptional. the spacious and clean room, convenient location next to the train station, and efficient and attentive staff made our experience memorable. we were impressed by the professionalism and patience of the staff and the accessibility to transportation and sightseeing. everything exceeded our expectations!

breakfast was a letdown

Conveniently located near train station. Spacious, clean rooms with great views. Friendly and helpful staff. Good buffet dinner options. a pleasant stay.

The room was spacious and well-appointed, with comfortable beds and a spotless environment. The front desk staff were helpful and pleasant, going above and beyond to assist with reservation problems. The location of the hotel was extremely convenient, being attached to the train station via a pedestrian walkway, making sightseeing and transportation a breeze.

It would have been great to have access to these amenities without having to pay a crazy amount.

During our stay at Sheraton, we were amazed by the well-maintained hotel rooms and the wonderful service provided. Our deluxe room on the tenth floor was spacious and had all the necessary amenities, including a fridge, hotpot, and even a room safe. The bedding was incredibly comfortable, ensuring a great night's sleep. The cleanliness of the room and the upkeep of the furnishings were truly commendable.

This hotel truly exceeded my expectations with their exclusive amenities. Upon arrival, I was welcomed by friendly staff who catered to my every need. the spacious room had a beautiful open design with a large king size bed and a soaking tub, making my stay feel luxurious. the restaurant and bar/lounge area provided delicious food and drinks, and the location was perfect, right outside of the train station. I highly recommend this hotel to anyone looking for a high-end stay.

The only minor issue I encountered was with the wait time for the a la carte breakfast at the in-house restaurant. I opted out of the $32 per person buffet and ended up waiting almost 30 minutes for my food to come out.