The hotel had great facilities, including a spacious room and bathroom. The staff were incredibly friendly and helpful. The location was ideal, with easy access to two subway stations and convenient transportation to both Ginza/Tokyo and Ebisu/Harajuku/Shinjuku. The breakfast buffet was very good, especially the Western options.

Don't have any issues at all.

The value for money at this hotel was great and the room was spacious and comfortable. The location was convenient, with a shuttle service to a nearby station. The staff was incredibly friendly and helpful throughout our stay.

The breakfast options could have been more varied.

The location was perfect with a free shuttle to the station, making it easy to explore the city. The staff were extremely friendly and welcoming. The room was spacious and had great amenities. Free umbrella rental was a nice touch.

Felt like a home away from home, no complaints.

The breakfasts were delicious with multiple dining options. The concierge staff was helpful with directions and had useful maps. The luggage forwarding service was convenient and reasonably priced. Being a SPG member allowed free access to the fitness area, which had great facilities. The jazz duet at the lobby bar was enjoyable and accommodating. The room had all necessary amenities and the daily cleaning service was excellent. The location was close to a subway station, 24-hour supermarket, and pharmacy. The free shuttle service to nearby stations was convenient. The staff was friendly and helpful in arranging local tours and handling luggage. The bed was comfortable and there was fast, stable wifi. The check-in and check-out process was fast and efficient. The hotel is situated in a quiet area, but still close to busy city districts. an excellent stay.

I had a fantastic stay at the Sheraton, the hotel exceeded my expectations. The location was great, nestled in a quiet area of Tokyo, yet close to Meguro Station. The complimentary shuttle service to the station was convenient and saved me time. The room was spacious and comfortable, with plenty of space for three adults. I also appreciated the airport limo bus pick-up service, making my journey to Narita hassle-free. The staff were exceptional, providing friendly and helpful service throughout my stay. There were also supermarkets within walking distance for added convenience. I highly recommend this hotel for a pleasant and enjoyable stay in Tokyo.

We loved the convenience of the shuttle service to and from the train and subway stations. The staff were incredibly helpful and provided great advice on transportation. The rooms were clean and modern, with comfortable beds and a nice view of the park/garden. The free shuttle buses to nearby stations were frequent and convenient.

Nothing that we didn't like.

We had a fantastic stay at the Sheraton. The recently renovated rooms were on par with top-notch hotels we've stayed at in Tokyo. The club Lounge exceeded our expectations, and the buffet breakfast was a pleasant surprise. Although we were taken aback by some anti-Gaijin attitudes from a few staff members, we understand that this might be a result of some inappropriate behavior by other foreigners. Nonetheless, we believe that the hotel management should address this issue. we highly recommend this hotel for its great value and amenities.

Best aspects of my stay were the spacious and contemporary rooms, which were kept clean and tidy throughout my stay. the hotel also offered a complimentary shuttle service to nearby train stations, making it convenient to explore the city.

Worst aspects of my stay were the small rooms, which were typical for hotels in Japan. Additionally, there were some issues with the service, such as being charged extra for using the gym before checking into my room and being charged extra for breakfast when I arrived just before closing time.

The hotel staff were very friendly and helpful, always attending to our needs promptly. the room and bathroom were clean and well-maintained, with all the necessary amenities provided. the free shuttle bus service to the nearby train stations was a convenient way to get around the city and explore different areas.

One of the drawbacks of the hotel was its location. It was not in a lively neighborhood and there wasn't much happening nearby.

The value for money at this hotel was great and the beds were really comfy. The location was convenient with a free shuttle to the station and the staff were super friendly and greeted us warmly. The room was spacious compared to other places we stayed in Japan and had good amenities.

The morning meal could use some improvement in terms of presentation and flair.

The value for money at this hotel was excellent, with clean and spacious rooms that had a comfortable bed and a great shower. The location in Minato was fantastic, with plenty of dining options nearby and convenient access to the Mita and Namboku lines. The staff, particularly Mr. Mesut, were extremely helpful and friendly.

The breakfast selection could be improved with more variety.

Fabulous and friendly staff. Spacious triple room. Convenient shuttle service to Meguro Station. Close proximity to restaurants, shopping, and supermarkets. Easy access to Narita Airport via airport limo bus. Helpful concierge service. Excellent English/Japanese service. Luxurious interior design

Nothing at all.

Convenient location near shopping, restaurants, and tour pick-up. Comfortable beds and spacious rooms. Excellent shower with ample toiletries. Free shuttle to nearby rail stations.

I recently stayed at the Sheraton in the Minato region for a few nights. The staff were friendly and attentive. The rooms were clean and modern, with reliable internet access. Considering the higher class of clientele, the price was very reasonable. The hotel is conveniently located near two subway stations, making it easy to explore the city. The shuttle bus service to larger stations was also a great perk. a quality hotel with a Japanese twist.

Would recommend this hotel.

Amazing staff, helpful advice, convenient transport options, spacious rooms with nice amenities, responsive service.

Nothing I didn't like to be fair.