What a magical place to stay at! The value for money was excellent and the room was exceptional, providing us with the utmost comfort. The location was convenient, with easy access to transportation. The staff at the hotel were beautiful, friendly, and extremely helpful throughout our stay.

The morning meal could have been improved by offering more variety in the breakfast options.

Two nights with breakfast, different each day. Amazing services, staff helped with luggages in the rain. Room had a massage chair and hot spring was relaxing. Highly recommended for a cultural, authentic experience.

Friendly staff, delicious in-room dining, traditional atmosphere, refreshing onsen, convenient location near the station.

Excellent food, relaxed pace, friendly staff, spacious room, historic building, comfortable futons.

Not one thing.

The hotel is conveniently located next to a charming walking street in the valley, providing guests with easy access to explore the surrounding area. The bus stop is also just a stone's throw away, making it convenient for travelers to get around. The rooms are clean and comfortable, with welcoming decor and attentive service. The breakfast offers a delightful spread of delicate Japanese dishes, allowing guests to start their day off right.

The lack of an open-air bath may be disappointing for some guests who enjoy that particular feature in a traditional Japanese ryokan.

I recently had the pleasure of staying at a very traditional Japanese style hotel called Tocen Goshobo. the historical decorations and rooms really made me feel like I had stepped back in time to ancient Japan. the highlight for me was definitely the hotspring, which was absolutely amazing and incredibly relaxing. the bundled dinner provided was also perfect. the staff were incredibly friendly and helpful, making my stay even more enjoyable. the breakfast was delicious and the kaiseki dinner was absolutely fantastic. the chef's talent was evident in every dish. Unlike other ryokans I've stayed at, the food at Tocen Goshobo was served at a relaxed and comfortable pace, and everything arrived warm or hot. I opted for the in-room meal, which came with an extra charge, but it was worth it. Our "nakai-san" who took care of our needs during our stay was exceptionally pleasant and friendly. I had a wonderful experience and would highly recommend Tocen Goshobo.

Couldn't find any faults at all. 👍

the staff was attentive and fulfilled my every need. the hot spring bath was particularly enjoyable, with its brown water proving to be a relaxing and private experience. the sun terrace and garden area were also lovely additions to this hotel's already impressive list of features. the only minor issue I had was with the restaurant's offerings, which could have been improved in terms of their quality. the rest of the exclusive amenities more than made up for it. this hotel is definitely worth a visit for anyone looking for a luxurious getaway with top-notch service and amenities.

During my Christmas stay, I absolutely loved the traditional Japanese experience I had at the hot spring inn nestled in the scenic mountains. the atmosphere was serene and peaceful, perfect for a relaxing getaway. the private hot baths were an added luxury, and the complimentary beverages and snacks were a nice touch. the location was ideal, just a short walk from the village train and bus stations, and there were plenty of shops and restaurants to explore in the area.

The thin walls in the rooms, which led to some noise disturbance from nearby guests. some of the meals were overpriced and not as enjoyable as expected.

We recently had a delightful stay at a traditional ryokan in a charming onsen town. The service provided by the staff was exceptional, especially the genuine assistance and guidance we received from Hashismoto-San. He went above and beyond to ensure our comfort and even helped us navigate the local attractions. The breakfast and kaiseki dinner were delicious, with each dish served at a relaxed pace. The onsen bath was a highlight, providing a truly authentic experience. we highly recommend this ryokan for a memorable stay.

During my recent stay at Arima Onsen Tocen Goshobo, I was impressed with the warm and welcoming atmosphere. The staff went above and beyond to ensure my comfort, and their English communication skills were excellent. The traditional-style rooms were spacious and clean, offering a glimpse into the rich history of the ryokan. The onsen was a highlight, providing a relaxing and rejuvenating experience. I highly recommend this hotel for those seeking a traditional Japanese ryokan experience.

As a family, we loved the relaxed and comfortable pace of the kaiseki dinner. The chef's talent was evident in every dish, which arrived warm or hot. The in-room meal option with our pleasant and friendly nakai-san was well worth the extra charge. The beautiful setting and exhibits showcased the long history of this traditional ryokan. The top-class staff provided excellent service, especially for English speakers. The room was spacious and stylishly designed to match the hotel's overall ambiance. The breakfast and kaiseki meal were amazing, featuring delicious kobe beef. our stay at Arima Onsen Tocen Goshobo was a great experience.

Felt completely satisfied, no complaints whatsoever.