Delicious food. Free shuttle to train station. Helpful staff. Nice room view. Good hot spring bath.

The hotel is conveniently located very close to the bridge, offering a beautiful view of the river. the hotel is situated in front of a retail shop, making it convenient for guests to do some shopping. The rooms are spacious and comfortable, with private onsen baths. The bathrooms are well-equipped with double sinks and luxurious amenities. The staff provides excellent service, paying attention to every detail. The breakfast buffet offers a variety of delicious options. the hotel ensures a relaxing and enjoyable stay.

We absolutely loved our stay at this luxurious 4-star hotel. The staff were incredibly friendly and went out of their way to assist us, especially Gan Ting who was fluent in English. Our room had a beautiful view of the bridge and we were thrilled to have our own private hot tub on the balcony. The hotel provided a truly authentic onsen experience. The breakfast was delicious, with a variety of options to choose from.

Staff provided quick and clear responses via email. They were nice and helped us with our luggage. Room had a nice view of mountains. Onsen options were good, especially the outdoor one. Breakfast was enjoyable, especially the homemade bread.

My xmas stay at this hotel was quite enjoyable. The room was spacious and had a great view of the surrounding mountains. The onsen facilities were fantastic, with a variety of indoor and outdoor options to choose from. It was a great way to relax and unwind after a long day of exploring. Additionally, the staff were very friendly and provided excellent service throughout my stay.

There were a couple of downsides to my experience. Secondly, the futon provided in the room was very thin and uncomfortable, leading to a bit of backache the next day.

I had a fantastic stay at this place. The onsen facilities were excellent, providing a range of options like saunas, jacuzzis, and relaxing lounge chairs. The staff's customer service was very personal, making me feel welcome and cared for during my entire stay. The food offered here was of excellent quality and dedication, with a wide variety of choices for both dinner and breakfast. The in-house bakery provided a delicious selection of bread for breakfast. The cleanliness of the hotel was top-notch, and the room amenities, such as the CD player and music CD samples, enhanced the overall relaxing atmosphere.

I highly recommend this place to others.

Quick response, helpful staff, nice view, good facilities, enjoyable onsen, great breakfast spread.

Nothing to be said.

I was pleasantly surprised by the value for money at Tokachigawa Onsen Daiichi. The room was luxurious and peaceful, with an excellent in-room Onsen bath. The staff, especially Miyo Goshima at the front desk, were incredibly helpful and cheerful.

The breakfast selection could be improved, perhaps by adding more variety to the buffet.

Had a great Easter break at a beautiful hotel with a stunning view. Loved the private onsen in our room and the buffet was really good with lots of choice. The staff were friendly and helpful, making our stay even better. Great location for exploring the surrounding area and a supermarket was just a short walk away.

Unfortunately the game room was no longer available during our stay and we were a bit disappointed about that. , we had some trouble with the temperature of the private onsen at first, but the staff were quick to help us figure it out.

Spacious, clean suite with private outdoor bath, friendly staff, delicious food, efficient check-in process.

None.

We were impressed with the cleanliness of the hotel and the variety of facilities it offered. The hotel had ample parking space and was conveniently located in front of a retail shop. The breakfast provided was delicious and the staff were friendly and accommodating.

Hard to think of anything negative.

Located in a special place, our highlight stay in Japan. Spa suite with fireplace and private onsen. Access to Premium lounge with welcome drink and free drinks/snacks in evening. Comfortable room with lounge, walk-in robe, bathroom, toilet, shower pre onsen & outdoor onsen. Incredible variety buffet dinner and lovely traditional breakfast. Friendly staff with limited English. Buffet chefs were welcoming. Public onsen facilities looked lovely. Highly recommend a stay here.

The room was spacious, comfortable, and well-appointed. The private onsen and fireplace added a luxurious touch. The buffet dinner had an incredible variety of food. The staff was friendly, helpful, and quick to respond.

Nothing to dislike.