Attentive and considerate service throughout my stay. The staff at this ryokan went above and beyond to make my visit memorable. They provided detailed information about Mount Hakodate and even secured discount vouchers for the cable car. The car was conveniently waiting for me in front of the lobby, and my shoes were ready for me upon my return in the evening. The next morning, they checked the weather forecast for my planned activities. I highly recommend this hotel for its excellent service and attention to detail. While the meals weren't the best I've had, they were still enjoyable. The temperature in the room was a bit uncomfortable due to the lack of room temperature settings, but opening the window resolved the issue. Despite these small drawbacks, I would definitely recommend staying at this hotel for a first-class experience.

We had a fantastic stay at this hotel. The cleanliness of the facilities was impeccable, and the hotel had a wide range of amenities that met all our needs. Additionally, the hotel staff were super attentive and provided excellent service throughout our stay. The location in a quiet area of Hakodate was perfect for us as we wanted a peaceful and relaxing vacation. Additionally, the hotel's close proximity to a tram stop made transportation to the main town area very convenient.

Nothing for me.

Beautiful traditional Japanese facility, attentive staff, stunning views, superb kaiseki meals, luxurious Japanese bath, outstanding service.

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The staff were extremely courteous and attentive to my needs. They went out of their way to ensure my comfort. The hotel facilities were outstanding, with a beautiful decor and a serene onsen overlooking the ocean. The location in a quiet neighborhood allowed for a peaceful and relaxing stay. The cleanliness of the hotel was impeccable, and the staff ensured that everything was in order. The breakfast served was of the highest quality, with an abundance of delicious Hokkaido seasonal and local products.

Nothing I didn't like to be fair.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. We were able to park our car conveniently, and the staff even helped us program the Japanese SatNav. The location was perfect, as we were able to easily walk to a local restaurant that didn't have any English signage or menu. Additionally, the hotel was situated near a beautiful beach and offered stunning views of Mount Hakodate after dinner service. The breakfast provided was superb and the staff was extremely accommodating and friendly.

Nothing, it is perfect.

Impeccable service, stunning views, comfortable beds, peaceful and refined atmosphere, private onsen

Absolutely nothing to say about dislikes.

We got excellent value for our money at Wakamatsu in Hakodate. The room was even better than expected, with smart home features and a stunning view of the beach. The location was convenient, close to a tram stop, and the staff treated us with utmost care and attention.

The breakfast option could have been improved by offering more variety in the dishes.

Loved the retro and cool vibe of this traditional property. The rooms were spacious with a spectacular view. Outstanding service from Miss Tomoko made us smile everyday. The Michelin cookery and healthy food options were delightful. The onsen experience was spectacular, especially the outdoor bath. A must-stay for an authentic Japanese experience.

Felt very happy, no complaints.

My stay at Wakamatsu Hot Spring Resort was fantastic. The beautiful Japanese architecture, friendly staff, and amazing food made for a truly enjoyable experience. The ocean view from the room was a nice touch, and the traditional ryokan atmosphere added to the overall charm. The spacious and comfortable room, with its superb view of the sea, was a highlight. The tablet provided for adjusting lights and ordering room service was convenient. The half-board option served in the common dining hall had delicious meals and a great view.

100% Recommend this hotel.

We got great value for our money at Wakamatsu. The room was spacious and had smart home features. The staff treated us like VIPs, with personal attendants in kimonos and impeccable Japanese service.

More breakfast choices would have made it even better.

The level of service at the hotel was incredible. The staff went above and beyond to anticipate our needs and make us feel taken care of. The dinner and breakfast provided were absolutely amazing. The food was delicious and some of the best I've had in a long time. The room had a beautiful view of the ocean and the bed was extremely comfortable.

The additional charges for soft drinks during meals felt unnecessary and should have been included in the overall price of the stay. It seemed petty and inconvenienced us unnecessarily.

Beautiful traditional architecture. Super-attentive staff. Spectacular ocean view. Delicious Kaiseki dinner and breakfast. Impressive Japanese bath. Romantic ambiance. Quality service. Thoughtful and lovely dining experience.

Absolutely nothing to say about dislikes.

We had a fantastic stay at this hotel by the sea in a quiet area of Hakodate. The cleanliness was impeccable, with the rooms and public spaces kept in pristine condition. The hotel facilities were top-notch, from the smart home components in our room to the exquisite onsen with both indoor and outdoor baths. The location was perfect, providing a tranquil and picturesque setting for our stay. The staff were friendly and helpful, going above and beyond to ensure our comfort and satisfaction. We especially appreciated their assistance with parking and transportation.

Not one thing could be faulted about our experience at this hotel.

Spacious, comfortable room with incredible view of the sea. Tablet provided to control lights and curtains. Half-board option served in dining hall with great view. Attentive and helpful staff, despite language barrier. Small but nice public onsen.

I recently stayed at an incredible hotel in Hakodate called Wakamatsu Hot Spring Resort. My partner and I stayed there for a few nights to celebrate our anniversary. The hotel exceeded our expectations in so many ways. the food was absolutely amazing, some of the best Washoku we've had in a long time. The room was spacious and had a massive double king bed with a beautiful view of the ocean. The private onsen was also a highlight, providing a truly relaxing experience. Additionally, we learned from a taxi driver that even Emperor Hirohito had stayed at this location in 1954. That really speaks to the level of luxury and prestige that this hotel offers.

I totally recommend this hotel.