The room was not only comfortable, but the stunning view made it even better. The location was perfect, with plenty of restaurants and a train station nearby. The staff treated us with such delightful care and even went above and beyond by delivering a parcel to our room without us having to ask.

The only suggestion I have to improve breakfast offerings would be to add a wider variety of fresh fruits.

The location is excellent with direct train access to and from Haneda Airport Terminal 3 and Yokohama Pacifico. JoinUs offers a variety of food options nearby. As a light sleeper, I appreciated the quiet surroundings.

Felt like a true getaway, no reason to complain.

The location was fantastic, being right across the street from the train station made it easy to get around. Additionally, the hotel facilities were top-notch, with spacious rooms that had comfortable beds and luxurious bathrooms. The cleanliness of the hotel was impeccable, making for a pleasant and inviting stay. The staff were friendly and accommodating, making sure all our needs were met.

Couldn't find any faults at all. The hotel exceeded all expectations.

We had a delightful stay at Yokohama Bay Sheraton. The spacious rooms and amazing breakfast catered to our needs perfectly. The staff went above and beyond to assist us, even providing a cable to connect our phone to the TV. The concierge staff helped us with medical arrangements and transportation. The location near the train station was convenient, and the porters and cleaning staff were exceptionally friendly. The arrival of my parcel and the nearby convenience store were added bonuses.

Convenient location, close to shopping, transportation, and dining. Large rooms with great views. Helpful and friendly staff. Good WiFi connection. Excellent breakfast and amenities provided.

The hotel's location is very convenient for exploring the area, with easy access to the metro and bullet train. The room was spacious and well-appointed, offering a comfortable stay. The nearby shopping mall and variety of restaurants were a great addition, providing plenty of dining and entertainment options.

One downside we experienced was the service at the top floor bar. We were charged an entry fee despite being hotel guests, and the waiter's attitude was a bit rude.

My partner and I had a romantic escape in this hotel and it was fantastic. The staff were incredibly polite and helpful, making us feel welcomed throughout our stay. The room was comfortable and had all the amenities we needed, including a lovely bath/shower and a separate walk-in shower with excellent water pressure. We also enjoyed the delicious breakfast with a wide variety of choices, including both Western and Japanese options.

The only downside was that the rooms were a bit small, making it a bit difficult to move around with our suitcases. However, this was a minor inconvenience compared to the overall positive experience we had at this hotel.

Convenient location near metro/train station. Many shopping and dining options. Gym and pool available for additional charge. Spacious room with high ceilings and large bathroom. Club premium twin room includes lounge access, fitness room, swimming pool, and breakfast. Upgrade recommended. Polite staff who speak English. Bridge view from luxury twin room. Super convenient to Narita Express. Underground shopping available. Comfy beds and luxurious bathrooms. Great breakfast for 2200 yen. Perfect for first couple of days.

The value for money at this hotel was incredible! The size of the room and the high ceilings were amazing, and the access to the club lounge with complimentary snacks and drinks was a great perk. The location was perfect, right across from the train station, making it super convenient. The staff at the hotel were friendly and helpful throughout my stay.

The only thing that could have made the breakfast better was if they had pancakes, waffles, or French toast. Just a small suggestion for more variety in the breakfast options.

The Sheraton Yokohama Bay Hotel is perfectly located next to Yokohama Station, making it convenient for exploring the region. The underground shopping area is a great bonus, especially after a long day of travel. The hotel offers comfortable rooms and luxurious bathrooms, perfect for unwinding. The club premium twin room with lounge access is highly recommended, with its spacious and well-designed layout. Access to the fitness room, swimming pool, and the club lounge with complimentary snacks and drinks adds to the great experience. a fantastic hotel for families with 2 small kids.

Felt like royalty, no complaints.

Our stay at the Yokohama Bay Sheraton was simply wonderful. We stayed for a few nights and the hotel exceeded our expectations in every way. The bed was incredibly comfortable and the bathroom was spacious, making it feel luxurious. The room itself was the largest we've had in Japan, and the location couldn't be more perfect. Right across the street from Yokohama Station, we had easy access to department stores, food, and shopping. Additionally, the underground walkway was a great option for avoiding bad weather or simply taking a relaxing stroll.

I highly recommend this hotel.

The value for money at this hotel was excellent and the room was spacious and comfortable. The location was perfect, right next to the train station, making it easy to explore the region. The staff were extremely helpful and attentive throughout our stay.

Hotel breakfast could have been better with a wider variety of options.

I had a fantastic stay at this hotel. The location near the train station was perfect for my needs. The staff, including the porters and cleaning staff, were exceptionally nice. The room I stayed in was phenomenal. It was spacious, with high ceilings and a large bathroom. The hotel facilities, including the fitness room and swimming pool, were excellent. The breakfast provided a good variety of Japanese and Western choices. the staff were very helpful and made my stay enjoyable.

Nothing to mention.

The room was generous and comfortable, with a nice view of Yokohama. Convenient access to the train station. Staff provided excellent service.

Nothings.

Great Location Near Public Transportation: The hotel is conveniently located near public transportation, making it easy to get around the city. There are train and bus stations nearby, allowing for quick and convenient travel to various attractions and shopping areas.

Cleanliness Could be Improved: While the rooms themselves are clean, there were some minor issues with cleanliness. The exhaust in our room was dusty, and the chairs inside the elevators were dirty.