I had a great stay at a high-level hotel in Amman. The staff was efficient and friendly, and my room was spacious and comfortable. The location was convenient, and the facilities like the pool, spa, and gym were lovely.

The breakfast selection could be better, with inconsistent quality and quantity.

Got great value for my money at Grand Hyatt with a clean and comfy room. The location was perfect for exploring the city and the staff were friendly and always had a smile on their faces.

The breakfast option could have been improved with more available tables for guests.

With its prime location near trendy Rainbow Street and a short taxi ride away from the Downtown souk, the citadel, and malls, this hotel offers convenience and easy access to popular attractions. The live piano music in the lobby, as mentioned by Joy Ann, creates a pleasant and relaxing atmosphere. MrShin praised the restaurant 32north, highlighting the excellent service and delicious food.

The check-in and check-out process, as mentioned in one review, can be understaffed and slow at times.

The breakfast at Grand Hyatt was diverse and delicious with many stations. I particularly enjoyed the fresh fruit. The pool was also spacious and never crowded.

We had a fantastic stay at this hotel. The cleanliness of the rooms and common areas was impeccable. The hotel facilities were top-notch, including the comfortable beds, full bathroom, and outdoor bar. The parking was convenient with free parking available, and the location was excellent, with easy access to the major attractions in the city. The staff was friendly and helpful, especially JoyAnn at the Lounge cafe who greeted us with a welcoming smile. The breakfast buffet had a wide variety of options and was well-prepared.

No negatives

The staff were friendly and helpful, making our stay enjoyable. The breakfasts were delicious and the dining room had a great view. The hotel was clean, comfortable, and conveniently located near the airport. The non-smoking floor was a rarity in the Middle East. The bed was comfortable and the bathroom well-appointed.

All was perfect.

Great service at check-in with a late check-out offer and spa recommendation. Staff friendly and helpful, especially Ali at the coffee corner. Well-informed restaurant team accommodating gluten allergies. Convenient location, though entrance could be improved. Reasonable prices considering services offered.

We loved our stay at the hotel. The staff, including Ali at the coffee corner and the front office team, were incredibly welcoming and helpful. The restaurant team accommodated our gluten allergy and Mayssa ensured our food was safe to eat. The hotel has great amenities, convenient location, and fantastic restaurants.

Felt right at home, nothing to complain about.

The terrace offers great food and drinks with a happy hour from 4pm to 7pm. The hotel is easily accessible from the airport and is clean and comfortable. The non-smoking floor is genuinely smoke-free. The bed is comfortable and the bathroom is cleverly designed. The employees are hospitable and helpful, offering assistance with car rental and providing fresh tea with mint and honey. The room is tidy with cozy beds and pillows. Thank you for the late check-out option.

Large comfortable room with natural light and view. Convenient location with supermarkets and restaurants nearby. Comfortable lobby lounge and enjoyable supper. First-class spa and gym.

Nothing to be said.

The hotel is perfectly situated in the city center, making it convenient for exploring all that Amman has to offer. JoyAnn at the Lounge cafe is a welcoming presence, always ready with a smile. The rooms are clean and comfortable, with spacious bathrooms and great service. The breakfast buffet offers a diverse range of options, including delicious Middle Eastern specialties. The hotel has excellent facilities, including a lovely spa and indoor and outdoor pools.

The hotel lacks a well-equipped fitness center, which could be improved for guests who want to maintain their fitness routine during their stay.

the service was impeccable, and the spa and wellness centre offered a range of treatments that left me feeling relaxed and rejuvenated.

We were pleasantly surprised by the warm welcome and personalized service at Grand Hyatt. The staff went above and beyond to make us feel comfortable and ensured a smooth check-in process. The top floor room in the main tower offered stunning views and a spacious, well-appointed interior. The hotel's amenities, including the executive lounge and restaurant, exceeded our expectations. we highly recommend this hotel for a delightful stay in Amman.

The staff were accommodating, the room was well-maintained with comfortable beds, and the breakfast had good variety. The outdoor terrace was a relaxing space and the gym had great facilities including a steam room, sauna, and indoor and outdoor pools. Guests can also get PCR tests promptly in their rooms.

Gym and indoor pool are excellent. Lovely view from room and outdoor pool area. Helpful staff arranged car and driver for Petra trip. Room service food is great.