The room was clean and comfortable, with all the necessary amenities. The kitchenette was a great surprise, with a fridge, range, microwave, and dishwasher. The location of the hotel was also convenient, with easy access to key attractions and amenities.

The staff at the reception were unprofessional and didn't provide proper service. It took several days to get this issue resolved and I'm still waiting to be reimbursed.

Great breakfast, friendly staff, clean rooms, good location, spacious room with kitchenette, AAA and AARP discounts.

Nothing, all excellent.

Our stay at Residence Inn was fantastic! We were in Boston for a weekend getaway and the hotel was the perfect choice. The room layout was spacious and open, with high-quality features that made our stay comfortable. The breakfast was delicious, and the servers were attentive and friendly. A special shoutout to Pam, who went above and beyond to make our stay memorable. She surprised a guest with a birthday cake and was incredibly accommodating and friendly at breakfast. The staff at Residence Inn Boston Downtown/South End are a true blessing!

We highly recommend this hotel.

Stayed at a beautiful hotel in Boston. Rooms were modern and spacious with comfortable beds, a well-equipped kitchen, and a nice bathroom. Conveniently located close to Tropical Supermarket and bus stop for easy access to the city. The staff, especially Pam, was fantastic and accommodating. Pam even surprised a guest with a birthday cake during their stay. Breakfast was wonderful and the hotel was clean.

Nothing, all great! 👍

The room was clean and the staff was friendly and helpful. They offered a good breakfast with a variety of options. The location was convenient, close to attractions and restaurants.

The walls were too thin, as I could hear someone loudly screaming in the bathroom. Not suitable for families with children.

I recently had a fantastic stay at this hotel in a convenient and tranquil neighborhood. The value for money was impressive, especially considering the spacious suite-like accommodations with fully equipped kitchens. This was perfect for my family, as we were able to cook our own meals and save some money. The hotel staff were attentive and welcoming, making us feel right at home. The basic amenities, such as the smart TV and 24-hour fitness room, were great additions to our stay. Additionally, the breakfast choices provided were impressive, giving us a good start to our day of exploring.

No major issues, everything was satisfactory.

Great breakfast, spacious room, friendly staff, new and clean hotel, perfect location for families.

Can't think of anything.

I had a great stay at Residence Inn Boston Downtown/South End. The hotel was beautiful and modern, with spacious rooms that felt like a home away from home. The kitchen facilities were excellent, allowing me to cook my own meals. The hotel also provided a decent buffet breakfast and the staff were friendly and helpful. The location was convenient, with a supermarket across the street and an easy access bus stop into the city. I highly recommend this hotel for a comfortable stay in Boston.

Great value for the money! The room came with a kitchenette which was an unexpected bonus. The staff was super friendly and the location was conveniently close to a big supermarket. As one guest mentioned in their review, there were excellent bus connections to downtown.

Everything was good.

I recently stayed at the Residence Inn in the South End for a week-long trip. The room surprised me with its fully equipped kitchenette, complete with a fridge, range, microwave, and dishwasher. It was clean and comfortable, and the staff was incredibly friendly. The hotel itself is beautiful, with modern and spacious rooms that looked brand new. The beds were comfortable, and the kitchen and bathroom were a nice size. There's a tropical supermarket conveniently located across the street and a bus stop nearby for easy access to the city.

Strongly recommend this hotel.

Great breakfast, spacious room, friendly staff, convenient location, well-equipped kitchen.

Can’t think of anything.

The personal kitchen was handy for cooking meals, while the smart TVs and strong internet made remote work easy. Pet-friendly and accommodating staff made the stay pleasant. Clean rooms and friendly service during breakfast made it a comfortable experience. Special mention to Pam, who went above and beyond to make guests feel welcome.

The hotel room was spacious and comfortable with well-equipped kitchen facilities. The bathroom was clean and well-maintained. The hotel staff provided excellent service and the breakfast was great.

Some guests reported feeling unsafe in the surrounding area at night.

I recently stayed at Residence Inn and had a fantastic experience. My stay was for one night and it was a perfect place to rest before my next flight. The room was surprisingly well-equipped and very clean. The bed was super comfy and my son had no trouble falling asleep. The staff was friendly and accommodating. I only wish I had more time to enjoy the breakfast because the selection, including oatmilk, was unique and satisfying. I would definitely stay here again if I'm in the area.

Would recommend this hotel.

Cleanliness, hotel facilities, breakfast, staff.

Nothing, all was good.