We had an amazing stay at the Regency Palace. the staff, especially Vivian, Ahmed, and Abdullah, were extremely helpful and accommodating. the room was spacious, clean, and very comfortable. the breakfast offered a variety of options and the food was of high quality. the hotel's location was convenient, with easy access to many attractions in the city. the swimming pool was clean and well-maintained, perfect for relaxing after a day of sightseeing.

The room was spacious and clean. The hotel's location was convenient, with easy access to transportation. Additionally, the staff was friendly and accommodating, making my stay enjoyable.

I was the communication regarding the keycard issue. It took multiple attempts and unnecessary back-and-forth before I was able to access my room.

Good location, pleasant route through city centre. Welcoming and helpful staff. Recommend concierge service for day trips. Fantastic city tour with Mo and his local knowledge. Salsa place with nice food and drinks. Staff and rooms manager deal well with customers.

Rooftop pool is stunning. Restaurant/bar has a good variety and quality. Staff are courteous and attentive. Room service has delicious and diverse options. Great value for your money.

The staff at this hotel was incredibly helpful and friendly. They went above and beyond to ensure that our stay was enjoyable. We were initially placed in a room with some issues, but they quickly moved us to a renovated room. They even checked in regularly to make sure everything was better. The location of this hotel is fantastic, right in the center of the city. It is near everything, including the Abdali mall. We had no trouble finding transportation, and there was parking available. The cleanliness of the room was superb, and the hotel facilities were top-notch. Additionally, the breakfast provided was delicious.

Nothing could have been better.

The personalized service at the hotel was exceptional. When we had issues with our room, the staff was quick to address them and ensure our comfort. They went above and beyond to make sure we were satisfied with our stay.

The hotel is conveniently located near the Marriott, providing a great alternative for only slightly more money. The staff, like Vavian and Vivien, were incredibly helpful and welcoming, ensuring a pleasant stay. The rooms were spacious with comfortable beds and a variety of European and Arabic specialties were offered at breakfast and dinner. the hotel had a lovely interior with nice decorations and good lighting.

The smell of cigarette smoke in the room, which was unpleasant.

During my stay at this hotel, I really enjoyed the friendly and helpful staff. They went above and beyond to make me feel comfortable and were eager to assist with any inquiries. The rooms were exceptionally clean and provided a high level of comfort. The hotel’s location was also great, making it convenient for anyone visiting the city. I particularly appreciated the expertise of Tayseer, who operated the hotel taxi service. He provided excellent rates and was incredibly knowledgeable about the history of Jordan. Lastly, the manager, Mohammed, was very helpful with personal enquiries.

My stay at Regency Palace Amman was so comfortable that I had no reason to complain.

This hotel's location was ideal, nestled in a bustling area close to downtown and within 30 minutes of several attractions. Guests can easily find themselves shopping at the Abdali mall or exploring the city. The room service was very good and the breakfast was excellent with a wide variety of options. The hotel had a great rooftop view to enjoy as well.

The room and bathroom were dated and in need of updating.

The location of this hotel was perfect for my business trip. It was conveniently located near key business areas and had easy access to transportation options. Additionally, the staff at this hotel were very helpful and friendly, making my stay more enjoyable.

The rooms were old and dirty, with no towels provided upon arrival. The night front desk staff and manager were unhelpful and refused to change my room.

Helpful staff, welcoming atmosphere, convenient location, professional service, good restaurant/bar, not crowded lobby.

All was perfect.

We had a fantastic time exploring the city center and Citadel, thanks to the hotel's convenient location. The hotel staff were welcoming and helpful, especially Mo from the concierge service who customized a city tour based on our interests. The front desk staff, including Tareeq, Yousuf, and Ahmed, were very courteous and made our stay enjoyable. The hotel facilities were well kept, and we enjoyed dining at Trader Vics restaurant. The staff at the piano lounge were also friendly and accommodated our requests with a smile.

Everything was what we needed and wanted.

The staff is friendly and helpful. Comfortable stay. Nice coffee shop and garden. Acceptable prices. Rooftop pool with beautiful city view. Big rooms with comfy beds. Good breakfast with many options.

Cannot find any fault.

I had a fantastic stay at this hotel in the center of the city. The staff were kind and attentive, and Vavian in particular was extremely helpful and cooperative. The cleanliness of the hotel and rooms was impressive, and the housekeeping staff were friendly. The hotel facilities were great, with a beautiful rooftop pool and delicious food available through room service. The location was perfect, as it was within walking distance to popular attractions like the Citadel, and the area was safe with guards and walk-in scanners for security. Additionally, the breakfast provided was excellent.

Nothing for me.

We were impressed with the classy decor and spacious rooms. The location was convenient for shopping at the nearby mall. we'd recommend staying here.