Well-trained staff, attentive and friendly. Superb room, great mountain view. Range of cultural breakfast options, cooked items with rotating selection, fruit. Good evening meals. Nice facilities including Turkish bath, gym, sauna, massage & spa, and pool. Comfortable beds. Great breakfast buffet.

Our stay at Intercontinental was fantastic. The staff provided top-notch service, going above and beyond to ensure our needs were met. The room was spacious and beautifully decorated, creating a comfortable and inviting atmosphere. The breakfast buffet offered a wide variety of delicious options, satisfying our taste buds. The hotel's central location made it convenient for exploring the city. we had an excellent experience and would highly recommend this hotel.

We were amazed by the central location of the hotel, making it convenient for exploring the city. The staff was professional, ensuring a warm and friendly atmosphere throughout our stay. The well-furnished and clean rooms were a delight, and we appreciated the availability of bars and restaurants for outdoor relaxation. The hotel's amenities, including tennis courts, gym, and pool, were fully equipped and added to the overall experience. The reliable WiFi coverage and spacious parking were a definite plus. we highly recommend this hotel for a memorable stay.

Convenient location, helpful staff, excellent views, generous breakfast, peaceful ambiance.

Don't have any issues at all.

We, as guests with disabilities, appreciated the accessible facilities and amenities, such as wheelchair-friendly spaces, ramps. The hotel staff were attentive and accommodating, ensuring a comfortable and seamless experience for us.

It felt like our own home, with no complaints whatsoever.

The location of the hotel is very accessible and peaceful. The staff were incredibly helpful and accommodating, taking great care of us. The rooms offer excellent views of the city. The breakfast selection is great, with a range of cultural preferences catered for. The evening meals were also very good. The hotel has clean facilities and health facilities including a sauna.

Felt like being at home, with nothing being too much trouble.

I had a fantastic stay at the Intercontinental in Almaty for my holiday. The breakfast was a standout, with a great selection of cooked items that changed daily and an egg chef on hand. The range of food catered to different cultural preferences, and the fruit selection was excellent. The evening meals were also delicious. The hotel's location was convenient for me, as it was a pleasant 3km walk downhill to my office each day. The laundry service was also top-notch.

I do recommend this hotel.

As a tourist, I loved the convenient location of the hotel in the city center. It was close to a variety of cozy coffee houses and the Kok-Tobe funicular, which was only a 25-30 minute walk away. The breakfast offered a wide selection of delicious delicacies to suit all tastes.

Felt most welcome, no complaints.

The staff were well trained and attentive, providing excellent customer service. The rooms had fantastic views and were comfortable. The breakfast staff offered full pots of tea or coffee, which was convenient. The hotel had a great spa and a Turkish restaurant with an exceptional buffet. The location was peaceful and accessible.

Felt very cared for, no complaints.

The breakfast at the hotel had a great variety of cooked dishes and a good selection of fruit. The staff even had an egg chef on hand to prepare eggs according to your preference. The evening meals were also very good, offering a nice range of food to choose from. The hotel's location is convenient, with easy access to coffee houses and attractions like the Kok-Tobe funicular. The hotel also offers excellent facilities including a pool, spa, gym, sauna, massage.

Felt secure, no complaints at all.

We loved the cleanliness and excellent hotel facilities. The staff, especially the concierge team, were extremely helpful and provided great recommendations. The location was convenient, with easy access to transportation and nearby boutique hotels. The breakfast had a wide variety of options, including cooked items and a selection of fruit. Gulbaksh in the restaurant even made us a special cheese sandwich. In the evenings, the cool breeze gave us a refreshing taste of the local mountains.

Nothings.

Excellent Hotel

The food at Intercontinental was absolutely amazing! I had the most delicious Tiramisu I've ever tasted and tried almost everything else on the menu, which was all delicious except for the pad Thai. The local beer they serve was also fantastic. The location of the hotel is perfect, right in the heart of town and surrounded by beautiful parks. I highly recommend this hotel.

The hotel's location was convenient and the service was top-notch. The beds were incredibly comfortable, ensuring a good night's sleep. The breakfast buffet offered a wide variety of delicious options. The hotel and rooms were clean and well-maintained. I had a pleasant and enjoyable stay.

Can recommend this hotel.

I had a great family holiday at Intercontinental in Almaty. The hotel's location was perfect, allowing us to easily explore the city's main sights. The breakfast was tasty with a good variety of choices, and the facilities, including the spa and restaurants, were top-notch. The concierge service was very helpful in providing useful information and recommendations. The hotel also had its own taxis which made transportation convenient. The personal service and the well-equipped lobby were also impressive. We even found a great souvenir shop on-site. we thoroughly enjoyed our stay at this hotel while exploring Almaty.

I recently stayed at Intercontinental for a week-long business trip in Kazakhstan. The hotel's convenient location made it easy for me to explore nearby coffee houses and attractions like the Kok-Tobe funicular. The breakfast selection was excellent, offering a variety of dishes that catered to different cultural preferences. Their evening meals were also impressive. The hotel's facilities, including the Turkish bath, gym, sauna, massage & spa. The attentive staff and well-decorated lobby added to the overall pleasant experience.

100% Recommend this hotel.