I recently stayed at Rixos Hotel for a few nights during my trip to Central Asia. As an experienced traveler, I always look for a clean, efficient, friendly, and affordable hotel. Rixos surpassed all my expectations. The central location allowed me to easily navigate around the city, and the proactive staff helped me arrange transportation to and from the airport. The stylish lobby and spacious room provided a comfortable and inviting atmosphere. I also enjoyed the delicious breakfast and took advantage of the spa and massage facilities. Rixos provided me with a wonderful introduction to the region and an unforgettable stay.

I had a fantastic experience at Rixos and would highly recommend this hotel.

I had a wonderful stay at Rixos. The hotel is located in a great area, just a short walk from the opera house and the new walking square. The reception and lobby are impressive, with beautiful decor and a great atmosphere. The staff were incredibly helpful and kind, making check-in a breeze. The room itself was spacious and clean, with all the amenities I needed. The WiFi was fast and reliable, and the room was well-insulated, ensuring a peaceful night's sleep. The breakfast hall was large and well-lit, offering a wide variety of delicious food. The servers were attentive and the staff at the egg station were particularly lovely. The spa and fitness center were clean and enjoyable to use. The hotel also offers free parking, which is convenient and safe. I had a great experience at Rixos Almaty Hotel.

Attentive Service and Personal Touch

During our stay at Rixos, we were delighted by the renovated room with modern amenities and stylish furniture. The staff, especially Mr. Artur from reception, went above and beyond to ensure our comfort and made us feel like special guests. Their attentiveness and care made our stay truly memorable. we highly recommend this hotel for an enjoyable and comfortable experience.

As backpackers, we loved the spacious and clean rooms with great views of the park and mountains. The spa was a fantastic addition, with new and clean equipment for ultimate relaxation. The breakfast had a huge selection and the bright, light-filled dining area made for a pleasant start to the day. The friendly staff also made sure we didn't miss out on any conveniences during our stay.

We felt incredibly well taken care of, with the staff going above and beyond to ensure our comfort. Nothing was too much trouble for them.

Great Views and Location:

Limited Food Options:

I had a fantastic stay at the hotel. The staff was friendly and efficient, and they even helped me book a car to and from the airport. The location of the hotel is very central, making it easy to walk to many destinations. The lobby and amenities were superb, and I especially enjoyed the bright and sunny breakfast area. The spa and massage services were also excellent. this hotel provided a top-notch experience.

Nothing for me.

Great location near the opera house, walking square, and park.

Limited hot food selection for westerners at breakfast.

Beautifully decorated and elegant hotel with well-respected and friendly staff. Spa with spacious facilities including saunas, steam room, and Turkish hammam. Receptionists and guest relations staff are helpful and friendly. Surprise birthday cake for guests. Great buffet breakfast with lots of variety. Clean rooms with comfortable beds and pillows. Excellent room service and seafood in the restaurant. Convenient location near the city center

Felt like a home away from home, nothing was too much trouble

Enjoyed my weekend stay with two complimentary surprises, one in the room and one at breakfast. Location was perfect for exploring the city and easy to get around. The view from my room was stunning.

The staff was not as helpful as I would have liked, and I had some difficulty communicating with them due to language barriers. The hotel fire alarm went off at an inconvenient time and seemed to be a ploy to make more money.

Excellent breakfast, comfortable bed linen, spacious spa with Turkish hammam, friendly and helpful staff, good location near park and amenities.

Nothing to be said.

Comfortable room, good bed, nice pillows. Tea/coffee, wide choice of TV programs, complete bathroom. Many facilities: spa, pool, coffee shop, restaurant. Excellent lobby design. Staff helpful and attentive.

Beautiful hotel with elegant decoration and style. Friendly and attentive staff. Spa with excellent facilities and Turkish hammam. Great buffet breakfast. Convenient location in the city center.

Nothing to mention.

The building and facilities at Rixos were truly magnificent. Our room was spectacular, with a comfortable bed, spacious sitting room, and even a classic writing desk. The hotel is also conveniently located, just a short taxi ride away from the city center. Despite a few minor issues, the personnel at the hotel were welcoming, prompt, and extremely polite. The breakfast buffet had a good variety of options, and the room amenities like the ironing board, safe, and TV with multiple language channels were greatly appreciated. I would definitely recommend Rixos for a pleasant stay in Almaty.

Great bed and pillows. Breakfast had good food except for the yogurts. Recommend the spa services. Nice pool.

I recently stayed at Rixos in the heart of the old city center for a week-long business trip. The location was perfect, with a park and various amenities just a stone's throw away. The atrium lobby was stunning, showcasing the local character and design. The staff, for the most part, were professional and courteous, although there were a few who had limited English skills. The hotel was well-organized and clean, and the breakfast was excellent. Additionally, the spa was a wonderful added bonus, offering relaxation after a long day.

I do recommend this hotel.