The Best Western hotel in Nairobi was excellent. The staff were friendly and helpful, especially Mr Jackson and Teddy. The property was worth the amount and the rooms were clean and comfortable. The buffet breakfast had a good variety of food and the location was convenient. I always stay here when in Nairobi.

Can't think of anything.

Modern facilities, kind staff, high-quality breakfast, well-equipped gym, great bar, excellent security.

All good.

Friendly staff, comfortable beds and linen, delicious food with vegan options available, clean and modern rooms, convenient location near malls and facilities.

The hotel had a great breakfast selection with complimentary fresh juice and coffee. the location was perfect for my business needs, right in the heart of the bustling city center. the room was spacious and had a great view of the city.

The cleanliness standards were below par. the lady who came to clean my room did a poor job and didn't seem to use any disinfectant.

My room was spacious and clean with an amazing view. The bed and pillows were comfortable, and the breakfast buffet had a great selection of tasty options. I had a pleasant stay.

The location of the hotel was really convenient for exploring the city. The staff at Best Western Plus Westlands were incredibly friendly and always ready to assist. I was impressed with the cleanliness of the hotel, and the spaciousness of the room was a pleasant surprise.

One specific situation that stood out during my stay was when I wanted to change money. Unfortunately, the staff informed me that they didn't have any local currency available and wouldn't have any for the next three days.

I had a great time staying at this place! The location was amazing, right next to a big shopping mall. There were so many shops and markets nearby, I never ran out of things to do. The service was impeccable! The staff went above and beyond to make sure I had everything I needed, from room service to airport shuttle. The amenities were top-notch, from the soundproofed rooms to the flat-screen tv and electric kettle. I would highly recommend this hotel to family and friends.

If you're looking for a comfortable and relaxing stay, then look no further. This place has everything you need to make your stay unforgettable.

We loved the amazing facilities and great value for money at this new hotel. The location, just a 1-minute walk from Sarit Centre, was perfect and convenient. The staff, including Lucy, Teddy, and Amit, were incredibly friendly and went above and beyond to accommodate our requests. We were very impressed.

We felt very welcomed and had no complaints whatsoever.

We had an amazing family stay at this hotel. The location was perfect, right next to the shopping mall, allowing us to easily get everything we needed. The rooms were spacious and spotlessly clean with comfortable beds and huge bathrooms. The staff was very friendly and helpful throughout our stay, especially the concierge who went out of their way to help us book tours. The breakfast was delicious with a wide variety of options to choose from.

The slow Wi-Fi, which could be frustrating at times.

The breakfast at Best Western Plus Westlands was absolutely delicious! We thoroughly enjoyed the variety of options and the quality of the food. The location of the hotel, near a shopping mall and Carrefour, made it super convenient for shopping. The hotel also had excellent safety and security measures in place, giving us peace of mind throughout our stay.

The location of Best Western Plus Westlands was perfect for exploring the area. We were able to easily access the Sarit shopping mall and other attractions. The rooms were comfortable and well-appointed with all the necessary amenities. The buffet breakfast was delicious and had a great variety of options. The staff were friendly and accommodating, making our stay enjoyable. I would highly recommend this hotel for its convenient location and excellent facilities.

The hotel is modern, spacious, and neat. The rooms are clean and offer a calming sensation, thanks to the curtains. The bed is large and comfortable, perfect for families. There is enough space to work with a laptop, and the free WiFi is reliable. The room also includes a safe and a refrigerator. The staff is friendly and helpful. The breakfast offers many tasty options and the restaurant has a decent selection. The location is great, with shopping areas and restaurants within walking distance. The gym is open 24 hours, which is convenient for business stays.

Felt totally relaxed, no complaints at all.