We had an amazing stay at this hotel! The staff at the reception, especially Betty and Boniface, went above and beyond to ensure our needs were met. They were friendly and helpful throughout our stay. The hotel was clean and the beds were comfortable. The housekeeping services were superb. We also enjoyed the delicious breakfast and the mouth-watering meals served by Robert at the restaurant. The hotel is located in a quiet area near a small hill, providing a peaceful atmosphere.

Absolutely nothing to say about dislikes.

I had a fantastic stay at this luxurious hotel! The location was perfect, right in the heart of town and within walking distance to the supermarket and restaurants. The outdoor area opposite the restaurant was absolutely stunning, with beautiful gardens and comfortable seating areas. I enjoyed spending my evenings there, sipping on a welcome drink and taking in the peaceful atmosphere. The room itself was top-notch, with all the amenities I could ask for, including air conditioning, a mini-bar, and a terrace with garden furniture. The staff at this hotel truly went above and beyond to make my stay enjoyable. From the moment I arrived, the receptionist, Fridah, greeted me warmly and even brought me a refreshing sweet juice while I waited for my reservation. The customer service throughout my stay was excellent, from Boniface at the reception to the general manager. I felt well taken care of and all my needs were met. The leisure facilities, including the swimming pool and TV room, were also great additions to my stay. I highly recommend this venue to anyone looking for a comfortable and enjoyable stay.

I would recommend this hotel to my family without hesitation.

We had a fantastic stay at this hotel. The cleanliness of the facilities was impeccable, from the well-maintained rooms to the spotless restaurant. The hotel facilities were top notch, with a beautiful island garden adorned with flowers and pagodas. The location was perfect for us, as it was situated in the Milimani area, close to everything we required. Additionally, the staff went above and beyond to ensure our satisfaction. Robert at the restaurant deserves a special mention for his exceptional service in ensuring that the mouth-watering meals were served on time.

Nothing to be said.

I recently stayed at a hotel in the Milimani area, and I must say the location was fantastic. It is conveniently located adjacent to Naivas supermarket, making it easy to grab any essentials you may need. The outdoor area opposite the restaurant offers a lovely spot to relax and enjoy the surroundings. The staff, especially Robert in the restaurant, provided excellent service, ensuring that the mouthwatering meals were served in a timely manner. The rooms were comfortable, with clean sheets and amazing showers. The hotel also offered a wide range of facilities, including a heated pool and a well-equipped gym.

The spa and fitness center were still under construction during my stay.

Amazing staff, clean rooms, superb breakfast, upgraded suite, friendly service, great amenities.

None.

As a family, we thoroughly enjoyed our stay at Sarova Woodlands. The hotel's location was convenient for our planned activities, and we felt safe and well taken care of by the friendly security and reception teams. Betty and Boniface at the reception went above and beyond to fulfill our requests, making us feel truly valued. The cleanliness of the hotel was top-notch, with comfortable beds and excellent housekeeping services. The highlight was the superb breakfast spread, offering a delicious variety of dishes. The staff, from senior management to the gatekeeper, displayed exceptional courtesy and customer care, making our stay feel extra special.

Totally recommend this hotel.

Had a great time this Xmas, complementaries include free wifi and parking. The beach was just 5 minutes away, also the shopping malls and restaurants are nearby. The staff were friendly and always had a smile on their faces.

Terrible mess up with my reservation. I expressly stated I needed a room with a bath and it was important for me due to a medical condition, but when I got there, I was informed that none of the standard rooms had baths.

Breakfast was delicious. Evening meals were pre-ordered, saving time. Staff were helpful and efficient. The hotel is peaceful, secure, and comfortable. Rooms are clean. Shopping mall and pharmacy nearby. Good location for exploring the area.

Conveniently located near Lake Nakuru National Park with a 15-minute drive to the main gate. Comfortable rooms and delicious food for dinner buffet. Helpful staff offering directions for self game drive. Clean rooms with a variety of indoor entertainment options.

I had an amazing experience at Sarova Woodlands. The training facilities were well-organized, with all the necessary materials provided. The snacks and drinks were delicious and plentiful, keeping us satisfied throughout the training. The restaurant food at the hotel was also awesome. The staff were highly motivated and always went above and beyond to assist with a smile. I highly recommend this hotel.

The hotel had a great location, close to the city center and within walking distance to shops and restaurants. The rooms were clean and well-maintained, with comfortable beds and modern amenities. The staff were friendly and accommodating, always willing to assist with any requests or questions.

I left my valuables in the room and when I returned, some of my belongings were missing. The hotel staff did not seem concerned or helpful in resolving the issue, which was frustrating and left me feeling unsafe.

We had such a wonderful stay at this place! The staff here were absolutely amazing, especially Robert-at the restaurant who ensured the mouth-watering meals were timely served. The location here is perfect- right opposite the restaurant and easy access to the park. The service provided by the staff was top-notch. Room service, dry cleaning, housekeeping, and laundry services were all exceptional. We were warmly welcomed with a refreshing drink upon arrival, and the room amenities were luxurious- ironing facilities, air conditioning, mini-bar, sitting area. The dining experience was delightful, with a wide array of dishes to choose from. The breakfast was delicious and the bar/lounge area was a great spot to relax and enjoy a few drinks. The staff, especially Fridah at the reception, went above and beyond to make our stay memorable. They provided excellent service and were always ready to assist us with anything we needed. The leisure facilities, such as the swimming pool and garden area, were well-maintained and added to the overall relaxation experience. The Wi-Fi was reliable and the on-site car park made it convenient for us.

This place is highly recommended to anyone looking for a luxurious and comfortable stay.

The hotel's facilities were top-notch, with a gym and spa for guests to enjoy.

We felt right at home during our stay and had no complaints at all.

During my recent stay at Sarova, I was amazed by the level of service and dedication from the staff. I had the pleasure of being assisted by John, a deaf member of the team, who went above and beyond to make me feel welcome. His warm and hospitable nature truly touched my heart. The hotel itself is simply elegant, with comfortable and well-equipped rooms. The breakfast buffet offered a wide variety of delicious options. From the moment I arrived at the entrance, I was greeted by friendly and helpful staff, making my stay even more enjoyable. I would highly recommend Sarova for both business trips and holidays. Despite some minor drawbacks, such as the lack of soundproofing in certain rooms and inconsistent evening meals, I believe that the exceptional service and overall experience at Sarova make it a hotel worth staying at.

As a budget traveler, I loved the friendly and helpful staff. The reception staff, Betty and Boniface, went above and beyond to accommodate my requests. The hotel is clean and comfortable with great housekeeping services. The beds were comfortable and the breakfast was superb. a wonderful stay for my family.

Felt like a home away from home, no complaints whatsoever.