The Showstopper Lobby: Walking into the massive, parquet-floored lobby with its impressive waterfall paintings felt like entering a grand palace. The staff members were welcoming, creating a fantastic first impression.

Bed Size: The initial room booked for four people had a small bed. However, the staff kindly changed the room so my husband could sleep on a sofa.

Great location in Itaewon town for dining and entertainment. Lovely and helpful staff. Enjoyed live music at the lounge and bar. Excellent view of N Seoul Tower from the room

Absolutely nothing.

The staff was incredibly helpful, going above and beyond to assist us during our stay. They helped retrieve a forgotten item and were always available at the front desk to assist with taxis and luggage. Checking in was quick and the manager was attentive and organized. The room was clean and had a stunning view of the river. The hotel's location was excellent, with plenty of nearby dining options and a beautiful park for hiking.

Not obvious to find.

The hotel offers spacious rooms with great views of Seoul skyline and Namsan Tower. The beddings are super comfy, ensuring a great and comfortable sleep. There are a variety of bars and restaurants to choose from, catering to different preferences. The buffet serves delicious desserts and a glass of champagne. The gym is modern and well-equipped, and the pools provide a city and river view. The location is near the popular area of Itaewon, making it convenient for exploring.

Felt completely relaxed, no reason to complain.

We were absolutely delighted with our recent stay at Grand Hyatt. The hotel's elegant design and refined atmosphere immediately made us feel at home. The breathtaking views from our room were truly unforgettable, offering a stunning panorama of the city and Namsan Mountain. The location was perfect, allowing us easy access to Myeongdong, Itaewon, and Gangnam. We also appreciated the convenience of the shuttle service, which made exploring the city a breeze. The live piano performance in the lobby lounge added a touch of sophistication to our evenings. The exceptional spa and workout facilities were an added bonus that helped us unwind after a long day of sightseeing. The icing on the cake was the top-notch service we received at the exclusive Grand Club Lounge, where the staff's warm hospitality and delectable food made us feel like VIPs. we highly recommend Grand Hyatt for an unparalleled luxury experience in Seoul.

Excellent view, great location, nice walk, car exhibition, lovely time.

Everything great.

I had the pleasure of staying at the iconic Grand Hyatt in Seoul and it was a truly unforgettable experience. The hotel's stunning lobby exuded elegance and the modern, simplistic rooms offered breathtaking views of the city and Namsan Mountain from floor-to-ceiling windows. The strategic location made it easy to explore popular areas like Myeongdong and Gangnam, with shuttle services available. The live piano performance at the lobby lounge added to the ambiance, creating a delightful atmosphere. The beautiful garden and resort-like feel provided a peaceful escape from the bustling city. I highly recommend this hotel for an iconic experience in Seoul.

The view from the window was amazing, especially if you faced the Riverside. The location was convenient for accessing other main attractions in either direction, with bus stops right outside. The hotel had great facilities including squash courts, outdoor and indoor pools. The breakfast was delicious and there was a great selection. The staff were always friendly and eager to serve, greeting us with a smile.

Felt special, no complaints.

The hotel had modern and clean rooms, with stunning views from the lounge. the location was great, within walking distance to entertainment and dining options. Additionally, the hotel had a well-equipped gym.

Some of the facilities were tired and in need of renovation, including the pool and gym. the walls were not soundproof, and noise from other guests could be heard at night.

The hotel is stunningly beautiful, with a welcoming staff and quick service. The pool has a great view and the rooms offer stunning views. The location is perfect, right by a national park. The in-room dining options are amazing.

Nothing.

Proximity to Namsan Park and helpful staff. Waiter left hot water with honey during breakfast. Elegant design and refined lobby. Beautiful hillside location with great walk and nearby attractions. Ice rink enjoyable with lovely atmosphere. Joy at concierge was friendly. Excellent location, close to attractions and subway. Staff went above and beyond to help retrieve lost cellphone. Clean and well-maintained public spaces. Convenient cafe and bars. Best view in Seoul hotels. Lost in translation vibe to rooms.

The view from my room was spectacular, especially facing the Riverside. The hotel was clean and had modern fittings. The breakfast was great, and there were squash courts, outdoor and indoor pools. The staff were friendly and helpful. The location was good, with easy access to other main attractions and the bustling city center.

No negatives from this place.

The hotel offered great amenities, including a beautiful outdoor pool and a delicious breakfast buffet. The location was convenient, with easy access to attractions and restaurants in the area. Plus, the staff were friendly and accommodating, ensuring a pleasant stay.

One downside was the noise from the elevator shafts in the room we initially stayed in. However, the hotel was quick to rectify the issue and moved us to a quieter room.

We had a fantastic stay at this hotel. The cleanliness was superb, and the staff were pleasant and eager to please. The view from our room was magnificent, and the hotel facilities were great. We particularly enjoyed the shuttle bus service, which made transportation around the city very convenient. The location of the hotel was also excellent, with easy access to Myongdong Station Exit 4 and Itaewon Station Exit 1, allowing us to explore southern Seoul easily. The breakfast provided was delicious, and the staff were fluent in English, making communication easy.

Absolutely nothing to say about dislikes.

I had a fantastic experience staying at Grand Hyatt in Seoul. The hotel's location was perfect for exploring the city and visiting the Namsan tower during the cherry blossom season. The lobby lounge was expansive and impressive, creating a welcoming atmosphere. The staff was attentive and provided excellent service throughout my stay. The amenities, including the gym and sauna, were top-notch and added to the overall enjoyment of my trip. The Grand Club experience was exceptional, with a wide variety of delicious food options offered during Happy Hour. The beautiful view of the city from the hotel was a highlight, making up for the slightly smaller standard room size. Despite a few minor drawbacks and some areas of the hotel that could be improved, my overall experience was superb. I would highly recommend staying at Grand Hyatt in Seoul.