Courteous and warm-welcoming staff, attentive concierge, quiet room, welcome drink coupon, biggest suite upgrade.

Fantastic service and attention to detail! When our room wasn't made up, the GM personally reached out and fixed the issue within minutes. Plus, the concierge even drove us to the bus terminal when our taxi was taken. I highly recommend this hotel for its top-notch service.

I recently stayed at a hotel in Gwangju for my wedding, and I was extremely impressed by the courteous and warm staff. The concierge was especially attentive and provided us with a quiet room and a welcome drink coupon. The hotel is conveniently located near the KTX station and offers excellent facilities including a gym, sauna, and swimming pool. it's the best hotel in Gwangju.

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The hotel facilities were modern and well-maintained. the breakfast buffet offered a wide variety of choices and was of excellent quality. the location was convenient, with a subway station nearby and a convenience store within walking distance.

The air conditioning system in the rooms was problematic, with the temperature constantly fluctuating and not being able to be adjusted to personal preferences. the room service was unreliable, often having items out of stock for extended periods of time.

This hotel is conveniently located right next to the convention center, making it an ideal choice for those attending conferences or events. The proximity to the convention center allows for easy access and saves time on commuting. Furthermore, the hotel is also close to a variety of good restaurants and attractions, providing plenty of options for dining and entertainment.

The hotel's location may not be ideal for those looking for a beachfront view, as it is not situated directly on the beach.

Spacious room with good mini bar. Large and delicious breakfast buffet. Friendly staff. Elegant decor.

Great location near the airport and convention center. Quiet area away from traffic and buildings. Clean and modern rooms with ample space. Friendly and helpful staff. Good selection of food at the restaurant, especially the breakfast. Easy to get around with taxis.

Slow and inefficient check, in process. Lack of recognition for loyalty program members.

The staff was courteous and warm-welcoming, attentive and thoughtful concierge, great facilities like gym and sauna, excellent breakfast buffet, spacious rooms with good mini bar selection.

Everything was fantastic.

We had a decent weekend at this hotel. the rooms were clean and well-kept, and we appreciated the availability of various TV channels from different languages. the staff was friendly, and we loved that we could easily find restaurants and shops within walking distance from the hotel. the hotel's location was conveniently close to the subway station.

We had a poor experience with the amenities and breakfast provided. the basic amenities provided were not replaced, and the breakfast was subpar, with limited choices.

I recently stayed at this luxurious 4-star hotel and I must say, I was thoroughly impressed. From the moment I arrived, the staff greeted me with warm hospitality and made me feel right at home. The concierge went above and beyond to ensure a seamless check-in process and even provided me with a welcome drink coupon. The room itself was spacious and well-appointed, with all the amenities I could ask for. The mini bar had a great selection and the bed was incredibly comfortable. One of the highlights of my stay was the breakfast buffet, which offered a wide variety of dishes and was absolutely delicious. The staff throughout my stay were friendly and attentive, making me feel like a valued guest. this place exceeded my expectations and I would highly recommend it to others.

I can't think of a single reason not to recommend this hotel to others. The service, amenities, and overall experience were top-notch.

Great staff, attentive and courteous. Upgrade to a spacious suite. Helpful in ordering food delivery. Comfy beds, clean rooms.

Nothing for me.

I stayed in several hotels before, but this one takes the cake! The staff was friendly and helpful, and the room was amazing. It had everything I needed and more, including face cloths, which were a pleasant surprise. The artwork and self-playing piano in the lobby added a nice touch to the hotel's ambiance. There were also plenty of dining options available. I was very impressed with this hotel.

Fantastic hotel, loved every moment of our romantic escape. the room was modern, spacious, and spotlessly clean. the bed was incredibly comfortable, making for a perfect night's sleep. the hotel's location was ideal, with easy access to downtown Gwangju and its attractions. We also enjoyed the delicious breakfast buffet, which had a wide variety of options to choose from.

The only downside was the intermittent Wi-Fi connection, which would occasionally disconnect when our devices were idle. However, this was a minor inconvenience and did not detract from our overall experience at the hotel.

We had a wonderful stay at this hotel for two nights after our wedding in our hometown. The staff here were all incredibly courteous and welcoming, from the bellboys to the receptionists and even the housekeepers we encountered. We were especially impressed by the concierge lady who went above and beyond to make our stay special. She noticed that we were newlyweds and provided us with a quiet room and a welcome drink coupon. The attention to detail was truly outstanding.

This hotel is definitely the best in the city. We highly recommend it to our family and friends.

I recently stayed at Holiday Inn Gwangju and was impressed with the friendly and informative staff upon check-in. The room was spacious and had everything I needed, including face cloths. The hotel also had beautiful artwork and a self-playing piano in the lobby, which added a nice touch. The available eateries were a great convenience, and I enjoyed the selection at the breakfast buffet. this hotel provided a superb experience and is definitely one of my favorites!

Felt like a relaxing at home, no complaints.