Clean room, comfortable bed, mountain view, well-stocked bathroom. TV and seating were cozy. Early check-in and friendly staff. Central location for shopping and airport. Parking available. Coin laundry on-site.

Great location near important bus station and traditional market. Beautiful city and sunset view from the room and pool. Clean and comfortable rooms with noise cancellation. Friendly staff and good customer service. Coin laundry facilities available. Close to the airport and new downtown area

Felt like a fairy tale experience, no reason to complain.

We received two free drink vouchers at check-in and the location was very convenient with lots of restaurants and shops nearby. The bed was comfortable and we appreciated the daily housekeeping service.

The room was very noisy with street noise and construction work starting early in the morning. We also had to pay an extra fee for Wi-Fi and the staff at the front desk were not very friendly or helpful.

This place exceeded my expectations in every way. The location was fantastic, with easy access to transportation and plenty of entertainment options nearby. The staff here were incredibly helpful and provided top-notch service. From the moment I arrived, they made me feel welcome and went above and beyond to make sure I had everything I needed. The room itself was spacious and well-appointed, with all the amenities I could ask for. I particularly loved the ocean view from my 18th-floor room, it was truly breathtaking.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The service, amenities, and overall experience far exceeded my expectations.

Room clean. Staff friendly. Convenient location near bus terminal. Beds comfortable. Pool and tub available year-round.

Room was clean and spacious with a super comfy bed. The hotel is conveniently located with ample parking. The wifi was solid and stable. I had an enjoyable stay at Lotte City. I would recommend this hotel.

We loved staying here. The location is convenient, just a short distance from the airport with excellent access to shops and restaurants. This place had great facilities including a heated swimming pool, jacuzzi and saunas which we enjoyed a lot. The staff provided exceptional service with great hospitality. Our room was well equipped with air conditioning, a flat-screen TV and all the amenities we needed. We also appreciated the free on-site car park and the free shuttle service to the airport.

Definitely recommend this hotel to friends.

Great location, modern amenities, delicious breakfast, friendly staff, comfortable room, health-conscious hotel.

Nothing could have been better.

The breakfast, pool/sauna facilities, and room were fantastic. Great value for money. Convenient location near the airport and city center. Friendly and helpful staff, especially Paul Young.

There was nothing I didn't like.

We recently stayed at a hotel in Jeju and had an amazing experience at Lotte City. The rooms were spacious and well-equipped with modern amenities. The staff were friendly and the location was ideal, with shopping and dining areas nearby. We were also delighted to find that the hotel was just a short 10-minute drive from the airport. If we have the chance to visit Jeju again, we would definitely choose to stay at Lotte City Hotel.

Located conveniently near the airport, Lotte City Hotel offers a prime location for exploring the city. With shopping areas and restaurants nearby, guests have easy access to various amenities. The spacious and clean rooms provide a comfortable stay, and the hotel's breakfast buffet is delicious. The hotel pool is highly recommended, and guests can also take advantage of the laundry facilities. the attentive service provided by the staff, as mentioned in the reviews, ensures a pleasant experience.

The front desk staff could improve their knowledge and assistance regarding tax refund information.

The hotel is conveniently located near the airport, making it easy to reach upon arrival. It is also situated in the center of Jeju city, close to shopping areas and various shops, ensuring that you have everything you need within reach. The rooms are spacious and clean, with comfortable beds for a good night's sleep. Additionally, there are nice restaurants nearby, including a fantastic barbecue place.

I recently stayed at Lotte City in downtown Jeju for a few nights and had an amazing experience. The hotel's location made it really convenient to explore the city. The beds were incredibly comfortable and I loved waking up to the lovely view of Hallasan from my room. The cafe on the 22nd floor offered a breathtaking 360 view of the city. The ample parking space was a bonus and it was even free!

Couldn't recommend this hotel more.