The room is clean and spacious. The location is perfect, within walking distance to the seafood heaven and the Philippines Market. The hotel is conveniently located near shopping malls, fast food restaurants, and the port for island trips. The breakfast buffet is delicious and offers a variety of options. The staff is friendly and helpful.

Everything was spot on.

Fantastic view of the harbor from the room and Executive Lounge. Friendly and helpful staff who provided a vegetarian option. Convenient location near eateries, cafes, and pubs.

Needed to stay longer to fully enjoy all the facilities. Some rooms are not as modern due to ongoing refurbishment.

I had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The location was perfect, within walking distance to Gaya Street and the bustling area with great restaurants. It was also conveniently located near a beach and provided easy access to outlying islands. The staff, especially Mr. Gapor Nasir, went above and beyond to make us feel welcome. The breakfast offered a wide variety of options and was delicious.

Couldn't find any faults at all.

I recently stayed at Hyatt Regency in Kota Kinabalu for leisure purposes for 4 nights. The hotel has a great sea view, a convenient location near shopping centers and delicious food options within walking distance. The room was spacious, the breakfast spread was excellent, and the staff went above and beyond to assist with any requests. The service was exceptional, from quick check-in to attentive staff at the restaurants. The hotel truly provided a wonderful experience and I highly recommend it.

Totally recommend this hotel.

We had a great time during our romantic escape at this hotel. The room was spacious and clean, perfect for a couple. The staff were friendly and attentive, making us feel welcome throughout our stay. The location was ideal, with plenty of nearby restaurants and shopping options. We also enjoyed the beautiful view of the ocean from our room.

the hotel seemed a bit outdated and in need of renovation. The carpet in our room was dirty and in need of a good cleaning.

Clean and spacious room with a beautifully designed bathroom. Convenient location near Gaya Street and a variety of local and international restaurants. Right in front of the hotel is the seafood night market, perfect for sampling local cuisine. The staff were friendly and responsive, providing excellent service.

None.

Visited during New Year's and had a great time at a well-known international chain. The location was fantastic, with easy walking access to major attractions, shopping, and a beautiful ocean view. The pool, although smaller than expected, was still enjoyable. The rooms were spacious, clean, and had an amazing shower. The staff were extremely friendly and helpful, providing excellent service. The hotel also offered access to an executive lounge, which was great value for money. They even provided complimentary packed breakfast, which was delicious and generous in portion size.

While the overall experience was enjoyable, there were a few downsides. The hotel and rooms felt dated, like a blast from the past.

The hotel had a variety of dining options, a fun pub, and great facilities. There were also plenty of places of interest nearby, and the views of the water were lovely.

Oh, how I just loved the poor command of English from the staff! So refreshing to play charades instead of having a proper conversation.

The Hyatt Regency Kinabalu exceeded our expectations with an early check-in, spacious and clean room, and elegant decorations. The food was scrumptious, offering a variety of delicious Western and traditional options. I would highly recommend this hotel to family and friends.

Nothing, all excellent.

I had a fantastic stay at this hotel! The room was very clean, spacious, and well-designed. The location was perfect, within walking distance of many tourist attractions like the Sunday morning market and seafood market. There were also many good restaurants nearby. The staff at the hotel were extremely friendly and responsive.

Can't fault anything about it.

Spacious room, friendly staff, great location, helpful staff, sea view with glass window, huge room.

Nothing negative to say.

As a budget traveler, I loved the warm welcome from the hotel staff and the quick check-in process. The room was spacious and well-designed, equipped with all the necessary amenities such as a mini-bar, kettle, toiletries, hairdryer, and iron. The hotel lobby had a modern and welcoming vibe, with a staircase that offered a great view of the entire lobby. The location was fantastic, within walking distance to malls, restaurants, bars, the waterfront, and even the local market and seafood stalls. The breakfast spread was amazing, with a variety of options including pastries, sourdough bread, juices, and smoothies.

I felt totally at home during my stay and have no reason to complain.

We had a fantastic stay at the hotel with our two small kids. The spacious and quiet room was perfect for our family. The comfortable beds ensured we all slept well. The location was great, with shopping malls, restaurants, and bars within walking distance. The staff were outstanding, making us feel valued and welcome throughout our stay.

We felt very well taken care of during our stay, with no complaints whatsoever.

Great sea views for beautiful sunsets. Comfortable room with modern en suite. Delicious and plentiful room service breakfasts. Charming and helpful staff.

Great location near Suria Mall and the sea, convenient for shopping and enjoying the view. Excellent buffet breakfast with a huge variety of food. Comfortable seating and attentive personnel. Polite and helpful staff. Nice views from the lounge.

Hard to think of anything.