We had an amazing stay at Promenade Hotel. The premium room with club facilities was truly value for money. The cocktails and snacks from 5pm to 7pm on the 11th floor were superb. As an avid photographer, I was in 7th heaven capturing the awesome sunset. The staff were friendly and helpful, and the room was clean and spacious. The location was convenient for transportation. a great experience!

Can't fault the property in any way. 👍

My stay at Promenade Hotel was delightful. The staff were incredibly polite and accommodating, ensuring that all my requests were promptly attended to. The location was perfect, with markets and malls just a short walk away. The elevators were efficient, although the doors did close a bit too quickly. The variety at the breakfast buffet was impressive, although the taste could have been better. I would definitely recommend this hotel for its great service and convenient location.

We loved the central location of this hotel which was right by the water and a shopping mall. The service was great with efficient staff who accommodated all our requests. The amenities such as the electric kettle and mini-bar were a nice touch. The swimming pool and jacuzzi were perfect for relaxation after a long day of sightseeing.

We highly recommend this place to anyone looking for a comfortable and luxurious stay in the city centre.

We were pleasantly surprised by the spacious and clean room with a bathtub and partial view of the sea. Despite some minor issues mentioned in reviews, the breakfast had a good spread and tasted great. we would recommend staying at this hotel.

We had a fantastic stay at a conveniently located hotel with abundant private-hire cars via apps. The suite we stayed in was amazing, but a seaview would have been even nicer. The specialized check-in lounge for levels 11 and 12 added a classy touch. The breakfast spread was wide and replenished quickly. The hotel staff was responsive to our needs, promptly changing our room when there was a leaking problem. They also went above and beyond by providing us with an extended stay when our flight was delayed. We will definitely be returning to this hotel soon because the sea view was fascinating.

Felt very well taken care of, no complaints whatsoever.

The breakfast was a great way to start the day, with a wide variety of tasty options. the location was convenient, close to shops, bars, and restaurants. the lively bar on-site was a fun place to unwind after work.

The towels could have been cleaner, some were old, torn and unhygienic. the reception staff could have been friendlier and more courteous, which was a bit off-putting.

Great location, spacious room with ocean view, delicious breakfast with lots of variety, helpful and friendly staff, close to seafood market, shopping and attractions.

None.

Conveniently located near dining options and local market, easily accessible by foot. The rooms are comfortable with ample lighting and bedding. The breakfast offers a diverse selection. The staff is friendly and accommodating, always ready to offer assistance. a satisfying stay.

The hotel's location is extremely convenient as it is right in the city center, making it easy to get to the airport and nearby shopping malls. The view from some rooms offers a partial view of the waterfront, providing a pleasant sight. The rooms are spacious and the deluxe rooms even come with a bathtub, adding a touch of luxury to the stay. Additionally, the hotel offers room service with delicious food options.

Some guests have mentioned that the cleanliness of the rooms could be improved, with patch marks found on the toilet bowl, bath tub, towels, and bedsheet.

We had a great experience staying at a hotel in Kota Kinabalu. The location was fantastic, with easy access to everything in KK, including the airport. The rooms were modern, spacious, and had a bathtub concept in the toilets. The breakfast spread was wide and offered a variety of options. The staff was friendly and provided excellent service throughout our stay. We also enjoyed the convenience of being near to the airport and being able to easily get a taxi.

We did encounter a minor issue with the broken shower head and blocked drainage in the bathroom.