Free water bottle every day. Excellent room cleanliness. Convenient downtown location for bussing. Good value for money. Helpful front desk staff. Police presence during UN meeting made us feel safe. Good restaurant on-site with affordable prices. Quiet and safe location, close to bus terminals and markets. Polite and helpful staff. Super clean hotel with nice bathroom and amenities. Comfy bed, A/C, and TV. Elevator and parking available

Felt completely happy, no complaints at all.

Friendly staff, clean rooms, good AC, near bus stations. Superb location, within walking distance of markets. Quick check-in and check-out. Elevator and parking available. Police presence added to feeling of safety during UN meeting. Helpful staff, excellent restaurant, and great prices. Free daily water bottle, excellent cleanliness, good WiFi. Convenient downtown location for bussing. Good value for money.

The hotel is conveniently located near the bus terminal, making it easy to travel around the city. The staff is attentive and helpful, ensuring a pleasant stay. Additionally, the rooms are clean and comfortable, providing a relaxing environment after a long day of exploring.

The breakfast options could be improved.

The location is perfect for foreign tourists, with easy access to bus terminals, markets, and a bustling yet quiet and safe street. The staff is friendly and efficient, making check-in and check-out a breeze. The hotel is impeccably clean, with a lovely bathroom, hot water, and great water pressure. The bed is comfortable, and the room is equipped with A/C and a TV. The hotel also offers an elevator and parking. Additionally, the presence of police during our stay due to the UN meeting added an extra layer of security.

Felt incredibly welcomed, with the staff going above and beyond to help us with recommendations for dining and sightseeing. We also booked a Chichen Itza tour through them at a reasonable price, much better than online options.

I stayed at a hotel near the bus terminal and it was the perfect location. I could easily walk to the markets and catch buses. The staff was friendly and check-in and check-out were smooth. The hotel was exceptionally clean and the bathroom had hot water with excellent water pressure. The bed was comfortable and the room had amenities like A/C and TV. The hotel even had an elevator and parking.

We had a lovely city break at this hotel in Cancun. The location was fantastic, just a short walk from the bus terminal. This made it really convenient for us to explore different parts of the city. The friendly staff at the reception were a big plus, providing us with helpful tips and recommendations on where to eat and what to see. The fact that the hotel was situated in a safe area also gave us peace of mind during our stay.

One thing that could be improved upon was the shower tiles in our room. While they were not moldy, they were a bit stained and could use some updating.

Convenient location, near transportation and markets. Friendly and efficient staff, quick check-in and check-out. Clean and comfortable rooms, with hot water and good water pressure. Helpful amenities like A/C, TV, elevator, and parking. Daily complimentary water bottle. Efficient room cleaning and reliable WiFi. great value for money.

Safe, helpful staff, great location, clean rooms, good value.

None.

Attentive staff, great location, good value, helpful travel advice, safe environment, clean room.

Nothing to fault

The location, helpful staff, cleanliness, comfortable amenities, affordable prices.

No issues.

I had a fantastic stay in this hotel. The location is perfect, as I could easily walk to bus terminals and nearby markets. The hotel is situated in a busy street, yet it is surprisingly quiet and safe to walk around. The staff was very nice and I had a fast check-in and check-out process. The cleanliness of the hotel was impeccable, with a super clean room and a nice bathroom. I especially appreciated the hot water and excellent water pressure. The bed was extremely comfortable and the room had great amenities like A/C and a TV. Additionally, the hotel had an elevator and parking available.

Nothing, all excellent.

The location was perfect, just a short walk from downtown Cancun. The staff were incredibly attentive and helpful, providing great recommendations for places to eat and visit. We even booked our Chichen Itza tour through them at a fantastic price. The hotel restaurant was not only delicious but also very reasonably priced. Throughout our stay, we felt safe and secure with police everywhere due to a UN meeting in the hotel zone. I highly recommend this hotel for a comfortable and enjoyable stay.

Quiet location, helpful staff, good cleaning, safe surroundings, free water bottle.

Nothing to dislike.

The hotel was at a great location, near the bus terminal and a large market. The price was affordable, a great value for money. The room had hot water which was a bonus during a chilly New Year's stay.

The hotel was quite outdated with old furniture and walls that looked cheap. The cleaning staff did not respect the "Do not disturb sign" and entered the room during inconvenient times.

Free water bottle every day, excellent room cleanliness, and good WiFi. Convenient downtown location for bussing, good value for money, and helpful front desk staff. Feeling safe with police presence during the UN meeting.

Felt cozy, no complaints.