The staff were friendly and helpful. They made sure to address any concerns and provide excellent service throughout our stay. Additionally, the location of the hotel was convenient, with easy access to key attractions and amenities in the area. We also enjoyed the fact that the hotel offered a beautiful view from most of the rooms, allowing us to relax and take in the surroundings.

The hotel itself appeared to be quite aged and in need of maintenance. We encountered issues with the air conditioning, with both our room and the room next door having non-functioning units.

Amazing staff, incredible ocean view. Upgraded to a spacious two-bedroom suite at no charge. Nancy at the front desk provided excellent recommendations for nearby restaurants and calm beaches for swimming with my daughter. Would definitely choose this place if we return to the area next time!

The hotel offers stunning ocean views and friendly, helpful staff. The manager, Felipe Cortes, provides excellent service and is fluent in English. The hotel is conveniently located near the sea and has a variety of nearby dining options.

The hotel made me feel right at home, and the staff went above and beyond to accommodate my needs.

We had a fantastic stay at this luxurious hotel by the sea. The location is absolutely stunning, with breathtaking ocean views right from our room. The staff went above and beyond to make our stay comfortable and enjoyable. The manager even took the time to drive us to a nearby bank and waited for us, showing their exceptional dedication to customer service. The room amenities were top-notch, with everything we needed for a pleasant stay, including air conditioning, a mini-bar, and free Wi-Fi. The dining options were excellent, with a delicious buffet breakfast and a cozy bar/lounge area. The staff was very friendly and helpful, ensuring that we had everything we needed throughout our stay. We would highly recommend this hotel to anyone looking for a luxurious and comfortable getaway.

The hotel restaurant is quite basic if you stay for more than a couple of days. However, with so many great dining options around the hotel, this is easily overlooked.

We had a wonderful stay at this hotel. The restaurant had a magnificent view of the ocean, making our dining experience even more enjoyable. The hotel is located right on the beach, allowing us to easily access the beautiful waterfront. Additionally, we were pleasantly surprised to find that there were a couple of good restaurants nearby, providing us with more dining options.

We highly recommend this hotel to everyone.

The location of the hotel was fantastic, right by the beach with a great view of the ocean. The sound of the waves from my room was so relaxing. The food at the restaurant was delicious, especially the chilaquiles for breakfast. The meeting room was decent and the coffee break service was a good deal.

The staff was amazing, upgraded us, incredible ocean view, helpful front desk, tasty food, great breakfast.

Nothing all good.

We got great value for our money at the hotel. The room was spacious and clean, with a fantastic ocean view. The location was perfect, right on the beach. The staff treated us like family, especially Hotel Manager Felipe Cortes who went above and beyond to make sure we had a comfortable stay.

The breakfast offerings could be improved with a wider variety of drinks, such as Coke Light or Fresca.

We were impressed by the friendly and efficient service from the lobby staff. The hotel manager, Felipe Cortes, was gracious, courteous, and spoke English fluently. He even arranged for our flat tire to be fixed in the parking lot within an hour. The views of the ocean were stunning. The staff went above and beyond, upgrading us to a two-bedroom suite without any extra charge. Nancy at the front desk was extremely helpful in recommending local places to eat and calmer beaches for swimming with our daughter.

Nothing bad to say.

I recently had the pleasure of staying at a 4-star hotel in a stunning beachfront location. The hotel offered breathtaking views of the ocean, which made my stay even more special. The convenience of having several excellent restaurants within walking distance was a huge advantage. It allowed me to explore the local cuisine and enjoy delicious meals without having to rely solely on the hotel's restaurant.

In conclusion, I had a fantastic experience at this luxurious hotel. The stunning ocean views and proximity to excellent dining options were major highlights.

We had a fantastic stay at this hotel. The staff at the front desk were friendly and efficient, and the hotel manager, Felipe Cortes, was especially gracious and accommodating. He even arranged for our flat tire to be fixed in the parking lot! The hotel is right on the waterfront, offering breathtaking views of the sea. The pool is enormous and kept clean. The restaurant, although not offering a wide variety of lunch options, serves delicious food. We highly recommend trying the chilaquiles for breakfast. The hotel also has a decent meeting room with affordable coffee break service. this hotel offers cleanliness, great facilities, convenient parking, and a perfect location by the ocean.

Nothing to be said.

Stuff and managers were helpful and tried hospitality. Good views from most rooms. Immediate check-in at 10am, no extra cost. Enormous, clean pool. Beachfront hotel with a small fridge in the room.

I had a wonderful stay at this hotel. The location is perfect, right on the beach, which made for a pleasant and relaxing experience. The service provided by the staff was exceptional, from the room service to the car hire, everything was taken care of efficiently. The room amenities were top-notch, with ironing facilities, heating, air conditioning, and even a mini-bar. The free Wi-Fi in rooms was a great perk, allowing me to stay connected during my stay. The hotel also had a lovely dining restaurant and bar/lounge area, where I enjoyed a delicious buffet breakfast. The staff went above and beyond to make sure I had a comfortable stay, even taking the time to drive me to a bank and waiting for me. They were incredibly helpful and friendly.

I would highly recommend this hotel to families looking for a luxurious and comfortable stay.

The location of the hotel is perfect, as it is right next to the sea. You can enjoy magnificent views of the ocean while dining at the restaurant. There are also many nice restaurants on the shore nearby, making it convenient for dining out. The rooms are comfortable and clean, and the bathroom is in good condition. The service provided by the staff is friendly and helpful. Additionally, the breakfast offered at the hotel is tasty and satisfying.

The pool could be cleaner.

We spent a few days at Best Western in Manzanillo during our winter stay in Bucerias. The lobby staff was friendly and efficient, especially Hotel Manager Felipe Cortes. He was gracious and always spoke English fluently. Felipe went above and beyond to arrange a quick fix for our flat tire and even changed our room to a more open layout when we requested it without hesitation. The hotel building and interior design are stylish, with a photo-worthy pool and charming blue/white color scheme. The location on the ocean is a major plus.

Would recommend this hotel.