Spacious suites with kitchenette, safe and clean. Friendly staff, excellent customer service. Good food, convenient restaurant. Gated parking, 24-hour security. Nice pool, but only the waterfall is heated.

I recently stayed at a hotel in Ciudad Juarez for a week-long business trip and I couldn't have been happier with my choice. The safety and privacy measures they had in place, including a gated parking lot and 24-hour security, really put my mind at ease. The housekeeping staff were fantastic, always cleaning thoroughly and respecting my privacy. The Jr Executive suite with a kitchenette was perfect for my long stay, allowing me to cook my own meals. The hotel was also very accommodating for my child with special needs. The free wifi, although a bit spotty in the late afternoon, was easily bypassed with my Roku device. The gym, although small, had all the necessary equipment and was well-maintained. And if you're looking to cool off, the pool is great for a refreshing dip on those hot days. I had a wonderful experience at this hotel and would highly recommend it.

I highly recommend this hotel.

The spacious suites made us feel at home. The restaurant inside the hotel was really good and convenient. The hotel was super clean and customer service was excellent! Will definitely be back! The rooms are beautiful, roomy, very clean. The staff is amazingly wonderful, very friendly, caring.

Felt good, no reason to complain.

The rooms were clean and comfortable, with a separate bedroom and living room. We loved having a complete kitchen with a gas stove, microwave, and refrigerator, which allowed us to cook our own meals and save money. the staff was very responsive and addressed any issues promptly. the secure parking garage and 24-hour guard gave us peace of mind. the hotel also had excellent meeting facilities, accommodating any size from 10 to 200 people. the location was convenient and close to key attractions.

There were a few drawbacks to our stay. the noise from the busy highway made it difficult to sleep in the bedroom, so we ended up sleeping on the sofa in the living room.

We had a wonderful stay here. The location is perfect, right in front of a main artery and close to the Consulate and other restaurants. The room amenities were great, including free Wi-Fi, air conditioning and an in-room safe. The staff were very friendly and accommodating, and the leisure facilities including the outdoor swimming pool and garden area were fantastic.

Highly recommended for families.

The hotel is conveniently located in a bustling area, with easy access to other restaurants and the consulate. Rooms and bathrooms are clean and well-stocked, with comfortable furniture. The hotel has great facilities, including a fitness room, outdoor pool, and a restaurant with delicious food. Breakfast buffet is included and offers a decent selection. Art throughout the hotel adds a nice touch to the decor. a nice place to stay.

The front desk service could be improved.

Free breakfast. Clean rooms with pleasant scent. Affordable and delicious restaurant. Comfortable and spacious accommodations. Accommodating restaurant staff. Beautiful grounds. Gated parking lot with 24/7 security. Fast and clean housekeeping. Kitchenette in Jr Executive room for long stays. Accommodating for children with special needs. Free wifi with occasional disruptions. Gym in the basement with attentive staff. Cold pool for hot days. Convenient grill at the pool area. Pleasant surprise during an hour drive. Nice large suite. Friendly staff. Good breakfast buffet with variety. Enjoyed the stay and reserved for a second night.

Safety, gated parking, 24 hours security, fast housekeeping, clean rooms.

Nothing to complain about at all.

The rooms are beautiful, roomy, and very clean. The staff is amazingly friendly and caring. The food is delicious, especially the free breakfast. The hotel also has a great bar to unwind after a long day.

Felt very homey, nothing too much trouble.

Delicious breakfast buffet, comfortable beds, and beautiful Mexican decor. The staff was friendly and accommodating. We enjoyed the safety and privacy of the gated parking lot and 24-hour security. The housekeeping was fast and attentive, especially considering our children's needs. The kitchenette in the Jr Executive room was perfect for our long stay as we were able to cook our own meals. Although the wifi got spotty in the evening, we were able to stream our favorite shows using our Roku device. The gym, although small, was well-maintained and the pool was refreshing.

The lack of English-speaking staff at the front desk was a minor inconvenience. The receptionist's rude comment about our Spanish-speaking abilities was uncalled for.

Nice room, private parking, friendly staff, clean rooms, good breakfast buffet, accommodating for special needs.

Nothing all excellent.

Our stay at this hotel was fantastic. From the moment we arrived, we were impressed by the hotel's appealing appearance and the nice room we were given. The interior was well decorated, and the property had a clean and inviting atmosphere. The restaurant served delicious and hearty meals for both dinner and breakfast. The staff, including the waitstaff and the cleaning and maintenance personnel, were all polite and professional. We also appreciated the convenient location of the hotel, as it was near downtown and close to other restaurants and the Consulate.

Couldn't stay longer.

The staff made us feel safe and secure, and the hotel had gated parking and 24-hour security. Housekeeping was efficient and respectful of our privacy, especially with our children. The Jr Executive room with a kitchenette was perfect for our long stay, allowing us to cook our own meals. The hotel was accommodating for our child with special needs. The gym, although small, had all the necessary equipment and the staff provided water and towels. The heated pool and grill area were enjoyable amenities.

Felt safe and secure, no reason to complain.

The value I got for my money was excellent, and the room was spacious, clean, and beautifully decorated. The location of the hotel was convenient for my visits to Las Cruces and El Paso. The staff at the hotel were incredibly friendly, caring, and made me feel welcome throughout my stay.

The hotel breakfast menu could use some improvement by offering a wider variety of options to cater to different preferences and dietary needs.

The rooms were cozy and rustic, complete with a telephone, air conditioner, and kitchen with all necessary appliances. The hotel also accommodates meetings of any size. I would recommend this hotel.