We loved the spacious and well-maintained room, with a comfortable bed and a great shower with hot water and good pressure. The included breakfast was delicious, and all the staff were friendly and accommodating. The hotel's central location made it easy to walk to the historic district and the main boulevard, perfect for exploring the city.

Nothing that we didn't like.

We had a fantastic stay at Casa Italia. The room was beautifully decorated and spotlessly clean. The breakfast options were delicious, especially the a la carte menu. The hotel's atmosphere and the pool area were amazing. The staff, especially Gustavo, Diana, and Kelvin, were friendly and helpful. The location was also great, with a nice walk to Paseo Montejo and plenty of nice restaurants nearby. I highly recommend this hotel for a lovely stay.

We had a fantastic stay at this hotel. The cleanliness was exceptional, with a spotless room and common areas. The hotel facilities were top-notch, especially the beautiful pool and garden, which were perfect for relaxation. The location was ideal, close to the historic district of the city but far enough away to ensure a peaceful and quiet night's sleep. The staff were incredibly friendly and attentive, providing excellent customer service throughout our stay.

Everything was spot on.

Great location - close to Paseo de Montejo and a short walk to the city center. the friendly and welcoming staff provided excellent service. the rooms were modern, clean, and comfortable. the included breakfast was tasty and had a variety of options.

Check-in process could be improved, especially for solo travelers arriving at night. Breakfast could have been fresher and the service could be more attentive.

We were looking for a non-American type hotel and Casa Italia fit the bill perfectly. The small, well-appointed hotel had a spacious room with A+ furnishings and a private balcony. The staff were friendly and helpful, providing great suggestions for day trips. The hotel's location, just 2 blocks from the main boulevard, made it easy to explore the city. The included breakfast, comfortable amenities, and affordable price made it an excellent choice.

Would definitely recommend this hotel.

The small, well-appointed rooms with A+ furnishings and private balconies were just what we wanted. The staff were helpful and friendly, offering great suggestions for day trips. The location, only two blocks from the main boulevard, made it easy to explore the city. Breakfast included and the overall comfort and price were unbeatable. Excelente.

100% Recommend this hotel.

The hotel is beautifully remodeled, with huge comfortable beds and very large rooms. The breakfast is great, especially the delicious huevos motuleños. The location is perfect for exploring Paseo de Montejo, with shops, restaurants, and bars nearby. The staff is friendly and helpful, and the swimming pool is a lovely place to relax.

Nothing to complain about at all.

Visited Casa Italia for a romantic stay and we were not disappointed. The hotel has a beautiful design and the rooms are spacious with comfortable king size beds. The bathrooms had great water pressure and hot water, and we loved the additional balcony. The room had everything we needed, including a mini fridge, coffee machine, work table, and iron. The hotel was quiet and peaceful, and the AC and lighting were excellent. The pool and outdoor area with trees were lovely, and the staff were super friendly and polite. a comfortable and enjoyable stay.

Do recommend this hotel.

Loved Casa Italia. Excellent room condition. Super comfortable bed. Great shower. Delicious breakfast. Courteous staff. Central location.

Everything is what i need and want.

The rooms at this hotel were spacious and comfortable, perfect for a cozy Xmas getaway. We were truly impressed by the modern bathrooms and the outstanding room service provided by the staff. the location, although not in the heart of the city, still offered us the chance to enjoy a 20-min walk to the center and to explore the Paseo Montejo area, which was definitely a plus. we loved the refreshing pool, which was great for an afternoon swim.

While our overall experience was great, there were a few minor things that could be improved. the noise from the nearby trains was a bit of an issue some nights and could be disruptive for sensitive sleepers.

Small, well-appointed with friendly staff. Excellent location near main boulevard. Comfortable rooms with A+ furnishings. Easy and safe to get around. Tasty breakfast included.

Spacious rooms, comfortable beds, great shower pressure and hot water. Delicious breakfast included. Friendly and helpful staff. Central location, within walking distance of attractions.

We booked online and arrived 15 minutes later. Check-in was smooth and our room was already prepared. The hotel is small and well-designed, with parking and a short walk to Monetejo. The room was spacious and in excellent condition, with a comfortable bed and a great shower. The included breakfast was delicious, and the staff were friendly and accommodating. The hotel's central location made it easy to explore the area.

100% Recommend this hotel.

Excellent staff and service. Delicious breakfast and dinner. Beautifully decorated rooms. Wonderful pool for children. Quiet and peaceful garden.

Friendly staff, beautiful rooms, large swimming pool, comfortable stay, great water pressure, spacious room.

Nothings.