We got great value for our money with a spacious and clean room. The location couldn't have been better, right next to the church with a great view and easy access to transportation. The staff at Casa Virreyes were incredibly friendly and accommodating, making us feel safe and well taken care of.

Hotel breakfast could use some improvement, maybe more variety of options.

Great location, friendly staff, nice facilities, good breakfast, spacious rooms, clean throughout.

Nothing to mention.

We loved the spacious suite, perfect for a family with 5 people. The hotel's location was excellent, right in front of the Basilica and within walking distance to everything. The staff was very nice and helpful, and the beds were comfortable. The price was also great!

Nothing, all great.

Great breakfast with fresh fruit, yogurt, granola, rolls, orange juice, and coffee. Spacious, clean rooms in a beautiful building. Friendly, attentive staff. Convenient and updated common areas. Perfect central location.

I loved staying at this hotel with its amazing location in the heart of the historic downtown. The staff, especially Carolina, David, Pedro, and Berenice, were incredibly helpful and friendly. The room was spacious, clean, and had great natural light. The bathroom was clean and had a large wall-mounted makeup mirror. The hotel also has a secure room for luggage storage, which was very convenient. a fantastic experience!

Felt very relaxed, no complaints.

Friendly staff, great location near attractions. Spacious room with comfortable beds and stunning view. Good continental breakfast with optional hot items. Helpful staff during street closures.

Fantastic service, cleanliness, location and staff that go above and beyond.

Great breakfast with fresh fruit, yogurt, granola, rolls, orange juice. Spacious, clean rooms in a beautiful building. Friendly, attentive staff. Convenient and updated common areas. Perfect central location.

We had a wonderful experience at Casa Virreyes! Our room was spacious and filled with natural light. The location was unbeatable, right in the heart of downtown. The hotel staff were friendly and attentive, and the check-in and check-out process was smooth. The continental breakfast included a variety of options, and the additional hot items were delicious. Our room was quiet and comfortable, and we appreciated the secure luggage storage. We highly recommend this hotel.

We do recommend this hotel.

The location was mind-blowing with stunning views and easy access to the festival. The spacious room, sitting area, and comfy beds were super. The staff was amazing and helpful, especially with street closures. Breakfast was okay, but the hot items were jaw-droppingly delicious, and the cost was reasonable.

We had a terrific experience at this hotel. The location is perfect, right in the heart of the city center and just outside the historical center. We were able to easily explore the city on foot from here. The staff was amazing, always friendly and helpful. The service provided by the housekeeping staff was excellent. Our room was spacious, clean, and had great natural light. The bathroom was especially impressive, with a large wall-mounted makeup mirror and plenty of space. The hotel also offers a free continental breakfast with a variety of options. we were very satisfied with our stay here.

We would highly recommend this hotel to family and friends. The location is unbeatable, the staff is friendly and helpful, the rooms are spacious and clean, and the breakfast provided is delicious.

Had a great time during Christmas at this hotel. the beds were comfortable, and the staff was friendly. the location was perfect, right in the heart of the city. Plus, the view from the room was stunning, especially during the festivities.

The rooms were not soundproof, and we could hear our neighbors. Also, the WiFi was spotty due to the solid walls in the old building.

I received a warm welcome from the staff upon arrival. They were attentive to my needs and provided helpful recommendations for local attractions. The location of the hotel was perfect, within walking distance to major landmarks and attractions. The room was spacious, clean, and comfortable with a stunning view. The included breakfast was delicious and had a good variety of options. I had a pleasant stay at Casa Virreyes and would recommend it to others.

Located in the heart of the city, the hotel was in a perfect spot to explore everything that was happening during Christmas. the complimentary breakfast was absolutely delicious and gave us the energy we needed to start our day. We loved the beautiful terrace that offered breathtaking views of the city; it was the perfect spot to unwind in the evenings.

That the rooms were a little noisy, and we could sometimes hear the noise of the guests staying in the next room. the towels provided in the bathroom were old and a bit rough on the skin.

The location of the hotel is perfect, right next to the church and in the town center. You can easily explore the city and have access to a 24-hour clinic with doctors nearby. The rooms are large and comfortable, with adequate bathrooms and powerful showers. The staff is friendly and helpful, and the breakfast is good. The facilities are nice, with a cozy atmosphere and comfortable beds.

The WiFi connection in the rooms is not reliable, so don't expect a strong internet connection.