Located in a great area close to a shopping center and mall, making it convenient for shopping and appointments nearby. The hotel has comfortable rooms with good air conditioning and modern decor. The staff is friendly and helpful when needed.

Some guests have reported issues with cleanliness and maintenance in the rooms and bathroom, which can detract from the overall stay.

I recently stayed at this 4-star hotel and was extremely impressed with the level of luxury and comfort it provided. The location was perfect, right in the heart of a bustling shopping center. Being able to easily access everything I needed was a huge convenience. The room itself was spacious and had a homely feel to it, making it a relaxing retreat during my stay. The hotel offered a complimentary breakfast, which was delicious and allowed me to start my day off on the right foot. The staff at the front desk were friendly and efficient, making the check-in process a breeze. this place exceeded my expectations and I would highly recommend it to anyone in need of a luxurious and convenient stay.

I would recommend this hotel to anyone.

Great location, walking distance, good food and shopping, nice interior design, quiet room.

Noisy night shift front desk.

As a solo traveler, I loved the attentive and compassionate staff who went out of their way to help. The check-in process was efficient and the concierge and desk reception provided excellent service. The room size was great and the breakfast provided exceptional service.

Felt welcomed into the family, had nothing to complain about.

Great location just a few minutes away from the border, making it convenient for city trips. The staff were friendly and accommodating, always willing to help with any issues or queries. The complimentary breakfast offered a variety of delicious Mexican food options, which I thoroughly enjoyed.

The WiFi was a bit weak and I had trouble connecting to it, which was frustrating. The carpet in the room felt sticky and dirty, and I couldn't walk barefoot on it.

Located near shopping and attractions with complimentary breakfast. Enjoyed the homey feel of the room and facilities. Staff were gentle and accommodating. Conveniently located close to restaurants and rapid transit. Affordable pricing compared to other hotels in the region.

The location of City Express Tijuana Rio was perfect for our weekend getaway. We were just a short drive away from the border, making it convenient to explore both Tijuana and San Diego. The hotel itself was modern and clean, with comfortable furnishings in our suite. The complimentary breakfast was a nice touch, offering a variety of fresh options to start our day. We also appreciated the friendly and helpful staff who made our stay enjoyable. I would recommend this hotel for a weekend stay in Tijuana.

I had a wonderful stay at this hotel! The location was perfect for me as it was very close to different restaurants in the shopping center. Additionally, it was not far from Downtown, making it convenient for me to explore the city. The staff was the highlight of my experience. They were extremely helpful and went out of their way to assist me. From the efficient check-in process to the breakfast staff's accommodating and sweet demeanor, I felt well taken care of during my stay.

Nothing that I didn't like.

I had a fantastic stay! The hotel is conveniently located in a good area, close to everything I needed to do in the city. The breakfast options were impressive and delicious. The staff at the front desk were professional, friendly, and made the check-in and check-out process a breeze. The rooms were clean and presentable. this hotel was a great pick for my money.

Nothing, it was perfect!

This hotel offers great value for money - prices are affordable, rooms are equipped with all the basic necessities, and breakfast is included. The hotel is conveniently located near a shopping center and downtown. Staff are friendly and speak English.

Beds could be more comfortable.

I absolutely loved the staff at this hotel! They were incredibly helpful and went out of their way to assist me. The check-in concierge and desk reception were efficient, compassionate, and kind. Vanessa and the security gentleman were especially sensitive to my needs and provided comforting words when I couldn't sleep. Vanessa even brought me herbal tea in the middle of the night. The next day, when I returned to my room, it was clean and tended to, with a thoughtful gift and note to reassure me. The staff, including Luis the manager, were all exceptional and made my stay memorable.

Felt like family, no reason to complain.

The room was nicely decorated and comfortable with AC. The location was perfect for us. The staff was amazing, always willing to help and went the extra mile to assist. The check-in process was efficient and the concierge and desk reception were compassionate and kind. The staff, including Vanessa and the security personnel, were sensitive to my needs and provided comforting words when I was feeling anxious. My room was tended to and cleaned, and I received a thoughtful gift and note, which brought tears of gratitude to my eyes. The manager, Luis, was also very gracious and ensured that everything was going smoothly.

Felt very much at home, nothing to complain about.

Helpful staff, efficient check-in, accommodating breakfast staff, great location for dining options.

Everything was fantastic.

Breakfast included. Descent room. Better bathroom than other hotels. Late check out @ 1pm. Free parking with 24hr security. Close proximity to the border and Cultural Center. Receptionist spoke English. Clean room

Nothing, all great.

The check-in process was delayed, but the breakfast was great. The hotel is nonsmoking and conveniently located with nearby restaurants and a grocery store. The room had a nice interior design and was relatively quiet.