We had a wonderful stay at a charming hotel in the heart of downtown. The room was spacious and beautifully decorated, making us feel right at home. The outdoor swimming pool and jacuzzi were perfect for relaxation. The location was ideal, with plenty of restaurants nearby. The service was exceptional, with the staff going above and beyond to make us comfortable. We appreciated the eco-friendly bathroom products and the attention to detail throughout the hotel. I highly recommend this hotel for a memorable stay.

For the price we paid, we got a great value. The room was comfortable with a king-size bed and elegant decor. The location was convenient and the staff was helpful and gracious.

The breakfast offerings could be improved by adding more variety or options.

Excellent food. Clean and comfortable rooms. Friendly staff. Great location in Queretaro.

Nothing everything was great.

I had a wonderful stay at this hotel. The room was spacious, clean, and had all the amenities I needed. The breakfast options, both buffet and a la carte, were delicious. The location of the hotel in the city center was perfect, with easy access to nearby plazas and restaurants. The staff were incredibly helpful, kind, and made me feel welcomed throughout my stay.

Nothing.

Nestled in the heart of the city, this hidden gem offers a tranquil escape amidst the bustling downtown area. Surrounded by lovely gardens, the location of the hotel creates a serene ambiance. The rooms are comfortable and boast breathtaking views of the city. The friendly staff provide excellent service, ensuring a memorable stay. The delicious breakfast options, such as the Urraca breakfast with salmon, are a delightful treat. The spa facilities offer a soothing retreat after a day of exploring.

Some rooms may not be fully wheelchair accessible.

Amazing facilities, exceptional location, gorgeous property, walkable to restaurants, comfortable and spacious room.

Nothing it is perfect.

We had a wonderful stay at a charming hotel in a great location. Our room had a beautiful balcony overlooking a peaceful courtyard. The bed was comfortable and the shower was amazing. The staff were helpful and kind. The onsite restaurant had delicious meals. I highly recommend this hotel.

The hotel had excellent amenities, such as a beautiful pool and a spa. The surroundings were very peaceful and felt like an oasis. Additionally, the hotel was very clean and well-maintained.

One downside was the noise level in the hallways, which made it difficult to sleep. Additionally, some staff members, particularly at the front desk, were rude and unhelpful.

Exceptional downtown location, walkable to restaurants and plaza. Generously sized room, beautiful pool view, and small balcony. Outstanding service and clean facilities. Convenient for exploring Queretaro sights.

We loved everything about our stay at this hotel. The room was clean and quiet, with a comfortable bed and an amazing shower. The decor was elegant and the location was a short walk to nearby plazas. The onsite restaurant served delicious breakfast and dinner. The staff was helpful, kind, and gracious. We would recommend this hotel to anyone looking for a relaxing experience.

Felt welcomed into the family, nothing too much trouble.

I really got great value for my money at this hotel. The room was spacious and comfortable with a firm bed. The location was perfect, right in the heart of downtown. The staff treated me like royalty, from the moment I arrived until I left.

The food for breakfast could be improved with a wider variety of options.

Clean, quiet 2nd-floor room with balcony overlooking courtyard. Comfy bed, great shower. Simple, elegant decor. Short walk to nearby plazas. Enjoyed onsite restaurant for breakfast and dinner. Helpful, kind, and gracious staff. Recommend for a relaxing hotel experience.

The hotel's location in downtown Queretaro is convenient for exploring the city. The rooms are clean and spacious, with comfortable beds. The service is outstanding, with helpful staff who offer car parking and assist with baggage. The hotel has a lovely pool area. Breakfast options are good, including a buffet on Sundays.

The value for money at this hotel was exceptional. The room was spacious and beautifully decorated, with a comfortable bed and luxurious bathroom. The location was ideal, close to the nearby plazas, and the staff provided exceptional service, being helpful, kind, and gracious throughout our stay.

The breakfast could be improved by offering a wider variety of options.

The property and service are outstanding. Comfortable king-size bed. Beautiful architecture and exquisite style. Extraordinary service, including car pick-up and bag assistance. Great location in downtown Queretaro.

Nothing, it is perfect.