I had a great stay at this hotel! The staff were friendly and helpful, especially Marta and Juan who went above and beyond to make me feel welcome. The hotel itself was beautiful and the rooms were modern and clean. I loved the architectural design and the attention to detail. The location was perfect for exploring the area and the hotel offered convenient services like room service and car hire.

While the pool area was nice, it was a bit small for lounging. However, this place is perfect for families looking for a comfortable and luxurious stay.

We loved the architectural design and layout of this place. The rooms were spacious and exceeded our expectations with a kitchen area and a private hangout area upstairs. The pool area was also great and added to the overall experience.

We highly recommend this hotel to everyone.

The hotel is located in a charming area with a cute cafe nearby, offering a taste of local cuisine. The rooms are cozy and provide plenty of space, complete with comfortable beds. The staff is friendly and helpful, providing excellent service. Guests can enjoy a delicious breakfast at a nearby cafe. Additionally, the hotel offers high-speed wifi, perfect for staying connected.

The rooftop pool is small and may not be suitable for those expecting a large swimming area.

The property at Eterna is absolutely stunning. The architectural design of both the property and the rooms is impressive and really stands out. The rooms are spacious and beautifully designed, with comfortable beds that ensure a good night's sleep. The pool, although small, adds a nice touch to the overall ambiance of the hotel. The breakfast, while it may not be served on-site, is quite good in terms of taste and quality. The beautiful design and newness of the hotel definitely make it a place worth staying at.

This hotel was a hidden gem! the property was absolutely stunning and the room exceeded our expectations with its unique and spacious layout. We also loved the pool area which was perfect for relaxing during the day. the location was great too, with easy access to key attractions and restaurants in the area.

breakfast was served in a different location and the options were limited. the road leading to the hotel was in poor condition and the area surrounding the hotel was not the most desirable.

The hotel is modern, clean, and well-equipped with amenities like a microwave, fridge, and coffee maker. Bikes are available for rent. The staff is friendly, knowledgeable, and speaks good English. The room decor is pretty and the wifi works well. The beds are comfy.

The hotel is conveniently located just off the main highway, about a 20-minute walk from the bus station. It is also close to Tulum center, making it easy to explore the area. The rooms are spacious and modern, with beautiful design and comfortable beds. Some rooms even have a kitchen area and an upstairs private hangout area. The hotel offers bike rentals, which is helpful for getting around. The rooftop pool and terrace are stunning, perfect for relaxing and enjoying the views.