We loved the quiet rooms and spacious mini-kitchen. The nearby mall provided great shopping and dining options.

Felt like in a fairy, no complaint.

We were pleasantly surprised by the modern and upscale feel of the hotel. The attention to detail, like the Day of the Dead altar in the lobby, added a special touch to our stay. The staff were professional and went above and beyond to accommodate us, even offering an early check-in at no additional cost. The room was comfortable and well-equipped, with amenities like an iron, safety box, and balcony. The gym and pool area were fantastic, with a great selection of equipment and a lovely view. The 24-hour room service was a convenient bonus. The hotel provided a great dining experience with excellent meals at reasonable prices, and a wide range of TV channels in both English and Spanish. We were impressed by the hotel's commitment to guest comfort and attention to detail.

The lack of a fridge in the room was a disappointment, especially for a four-star hotel. The restaurant in the lobby was not up to par, with average food and high prices.

Comfortable beds, clean rooms, good air conditioning. Quiet despite being close to a busy street. Convenient location near Walmart. Awesome breakfast buffet with variety. Helpful and pleasant staff.

The breakfast was fantastic, with a wide variety of delicious hot and cold options to choose from. The staff were incredibly friendly and helpful, making my stay even more enjoyable. The location of the hotel was great, with easy access to transportation and nearby amenities.

Additionally, some of the front desk staff were not very helpful or attentive. It would have been nice to receive better customer service.

Great location, friendly staff, fantastic facilities, and comfortable rooms. Authentic Mexican breakfast is a highlight. Superb pool. Will definitely return.

We had a wonderful Easter experience at this hotel. The staff was incredibly friendly and welcoming, making us feel at home during our stay. The location was also fantastic, with easy access to nearby attractions and transportation options. One of the best aspects was the delicious breakfast that was offered every morning, providing a great start to our day.

the air conditioning in our room was not working, which made it quite uncomfortable, especially during the hot Easter days. there was no fridge in the room, which made it difficult for us to store perishable items.

The location was perfect, close to both the airport and the downtown sites. The hotel was in a posh area, near the city center, which made it convenient for exploring. The staff provided excellent service, from room service to dry cleaning, they went above and beyond to meet my needs. The room amenities were top-notch, with everything from ironing facilities to a hairdryer, ensuring a comfortable stay. The restaurant and bar area offered a variety of delicious food and drinks. The leisure facilities, including the spa & wellness center and swimming pool, provided the perfect opportunity to relax and unwind. Furthermore, the free Wi-Fi in public areas was a convenient bonus.

I would highly recommend this hotel to anyone.

During our romantic escape, we were pleasantly surprised by the spacious and modern room. The bathroom was luxurious and the bed was incredibly comfortable. The hotel's location was also a major plus, as it was conveniently located near a metro station and a large shopping mall. Additionally, the staff was friendly and helpful, making our stay even more enjoyable.

There were a couple of drawbacks to our experience. the cleanliness of the floors left much to be desired, as they were dusty and dirty.

I had an amazing stay at this hotel. The room was surprisingly spacious and the bathroom was modern. The staff were friendly and helpful, making me feel welcomed throughout my stay. The location was perfect, with easy access to the metro and a large mall nearby, making it convenient to get around. The hotel facilities, including the gym and pool, were a great addition to my stay. The breakfast was delicious, with a variety of options and great coffee.

Nothing, it is perfect.

Our stay at this hotel was incredible. The location was perfect, right next to the Metrobus station and close to all the sights we wanted to visit. It was in the real center of the city, making it easy for us to explore. The service provided by the staff was exceptional. They offered room service, dry cleaning, and housekeeping that surpassed our expectations. The room amenities were top-notch, with everything we needed including ironing facilities, a sitting area, and a hairdryer. The hotel also had a beautiful outdoor swimming pool and a spa & wellness center where we could relax and unwind.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Quiet room, spacious mini-kitchen, nearby mall, modern hotel, large rooms.

Nothing at all.

Amazing staff, birthday surprises, helpful breakfast staff, organized tours, excellent dry cleaning service, great gym and pool.

Nothing that I didn't like.

The value for the money was great and the room was super comfy and spacious. The location was convenient and the staff were friendly and helpful throughout my stay.

The only downside was that the breakfast items could have been better.

Clean rooms, good location near Walmart. Great breakfast buffet with variety. Helpful and pleasant staff. Efficient phone retrieval service. Comfortable beds and good air conditioning.

Great breakfast with a helpful staff. The pool was beautiful and the bed was comfortable. The location was convenient, with a large Walmart just a 5-minute walk away.

Most of the staff couldn't speak English and the stewards asked for a 10% tip even when we had already given them one. The large pillows caused neck stiffness.