This quiet retreat is nestled in a safe area, just a short walk away from the city. Its outstanding condition ensures a comfortable stay. The rooms are new and cozy, with comfortable beds and efficient AC. The friendly staff goes above and beyond, helping with laundry and providing prompt service. A refreshing swimming pool awaits after a day exploring. The reception offers helpful travel information, ensuring a pleasant experience.

The main street where the hotel is located can be chaotic and unpleasant to walk on due to fast-moving public transportation.

The hotel's condition is outstanding, with new and comfortable rooms. The AC works well, and laundry service is convenient and affordable. The staff is friendly and helpful. The location is safe and within a 10-minute walk to the city. All good! 😊

We enjoyed our romantic escape and found the location to be perfect for exploring the city. the staff was helpful and offered an iron at reception. the breakfast included a plate of fruit with yogurt and granola, and for an additional fee, we ordered waffles and eggs which were delicious.

The room had an annoying skylight that let in too much light in the mornings and had no blinds to block it. the shower was clogged and had poor water pressure.

I had a fantastic stay at Casa Palomino! The location was superb with easy access to the city center. The staff was friendly and always ready to assist. The room was comfortable and the breakfast, although basic, was satisfying. I highly recommend this hotel for a pleasant stay in Merida.