The hotel is conveniently located near the bustling Fifth Avenue, offering easy access to all the shops, restaurants, and attractions. The rooms are clean, comfortable, and quiet, providing a peaceful retreat after a day of exploring. The rooftop palapa offers stunning views of the surrounding area, perfect for enjoying a drink during happy hour. The on-site restaurant serves delicious Mexican breakfasts and dinners, with excellent service.

Some guests may find that the hotel lacks modern amenities compared to other hotels in the area.

Charming boutique hotel with traditional Mexican design. Rooftop terrace offers stunning views of the Caribbean. Friendly and welcoming staff. Excellent restaurant with authentic regional cuisine. Convenient central location with easy access to bars, restaurants, and ADO Station.

I was pleasantly surprised by the warm hospitality and traditional Mexican style of the hotel. The room was clean and comfortable, providing a restful stay. The location was perfect, situated near the beach and within walking distance of various attractions. The check-in process was quick and efficient, allowing me to start exploring immediately. The in-house restaurant served delicious meals at reasonable prices. The staff, especially Steve and his wife, were friendly and always had a smile on their faces. Despite the minor inconveniences like nearby construction and street noise, I thoroughly enjoyed my time at Hotel Cielo. I highly recommend this charming boutique hotel for anyone visiting the area.

Staff great, comfortable beds, convenient restaurant, amazing location, rooftop view, close to beach and transportation.

Nothing all excellent.

This hotel has everything you need for a fantastic stay. The staff are friendly and go out of their way to make sure you have a great time. The location is perfect, just a short walk from the beach and the main street. Plus, the rooms are clean, cozy, and well-maintained.

Everything was perfect, no improvements needed.

Over Christmas, I stayed at a charming hotel where the staff were friendly and always ready to help. I loved the comfortable bed and the clean linens. The location of the hotel is perfect, only a short distance from both the bus station and the beach. The best thing about this hotel was the fact that they had a Mexican bistro restaurant on site, which served delicious food. The hotel also had a lot of character, with an adobe-style room and unique touches like a painted sink and shower curtain rod made from copper pipe.

The only downside to my stay was that the closet had some humidity, which made it smell bad. , the included continental breakfast was only a slice of bread, coffee, and juice which meant I needed to order something else for breakfast and pay extra.