We had a fantastic experience at this hotel. The location is perfect, with 3 banks across the street and plenty of restaurants and stores nearby. It's a safe area, so we felt comfortable walking around at night. The staff was beyond exceptional and answered all of our questions and assisted us with everything we needed. We also loved the dining experience at the hotel, with delicious and fast service. The rooms were comfortable and had all the amenities we needed. The hotel also had a spa & wellness center and an outdoor swimming pool, which was a great bonus. We definitely recommend this hotel to families looking for a convenient and comfortable stay.

Great place

I was pleasantly surprised by the exceptional location of this hotel. It was a great relief to find English-speaking staff in a city where hardly anyone speaks English. The rooms were spacious, with a balcony overlooking a beautiful river. The hotel has a charming colonial Spanish style, and I particularly enjoyed the small fitness center and free wifi. The two restaurants offered delicious food, and I especially recommend the Panama restaurant next door for breakfasts and suppers. The mall being adjacent was a convenient bonus. I highly recommend this hotel as the best option in Culiacan.

I had an amazing experience at this place. The location is exceptional, with banks, restaurants, and stores within walking distance. It made everything so convenient for me and my family. The staff went above and beyond to assist us with any questions or requests we had. They truly made our trip a wonderful experience.

I would have liked a refrigerator in the room, and it would have been helpful if there were signs directing us to other ice machines when the one on the first floor wasn't working. I was also a bit disappointed that the jacuzzi was out of order.

Exceptional location, clean premises, great service, and friendly staff. Lost items were found at the front desk. Beautiful view from the balcony room. Pleasant gardens and palm trees surrounding the building. Charming and accommodating staff, some speak English. Conveniently located near banks, restaurants, and stores. Nearby mall and easy parking access.

This hotel is conveniently located next to a very good mall, making it easy for families with children to do some shopping or enjoy a meal at the nearby Panamá restaurant. The rooms are spacious and clean, with a Mexican style atmosphere. The staff are attentive and helpful, ensuring a pleasant stay for guests. The breakfast offers a variety of choices and there is even a small river in the back of the hotel, providing a nice natural view.

The pool and pool area were not in service during my stay.

I had a fantastic experience at this hotel. The location is perfect, with banks, restaurants, and stores just across the street. It was extremely convenient for me and my family. The staff was exceptional, answering all our questions and providing assistance whenever we needed it. The dining experience was also great, with delicious food that was served quickly and easily. this hotel made our trip a wonderful experience.

I would highly recommend this place to families. The location is perfect, with banks, restaurants, and stores within walking distance in a safe area.

Quiet location with sweeping city view. Balcony for fresh air. Graceful building with pretty gardens. Charming and accommodating staff. Excellent steakhouse and outstanding breakfast

Exceptional location, clean hotel, great service, helpful staff, found lost item, perfect for staying in Culiacan.

Don't have any issues at all.

Fantastic experience from beginning to end. Perfect hotel location with banks, restaurants, and stores nearby. Great dining experience in the hotel. Exceptional and helpful staff. Will definitely come back.

Can't fault the property in any way.

We were pleasantly surprised with the Mexican-style decor of the room. The breakfast had plenty of variety, and the location near a mall and river was convenient. The staff were accommodating when the shower didn't work and upgraded us to a higher floor. we would recommend Lucerna for its value and comfort.

Great Location. Clean Property. Excellent Service. Helpful Staff. Lost Item Found. Beautiful Views. Lovely Gardens. Quiet Area. Balcony Rooms. Good Breakfast.

This hotel was a great choice! The location is ideal, with restaurants and shops all within walking distance. I also appreciated the excellent room service and the helpfulness of the bell staff and porter. The room amenities were fantastic, including a terrace with a beautiful view and a mini-bar. I also liked the added convenience of having an electric kettle in the room.

I highly recommend this venue to friends and family seeking a comfortable and convenient accommodation.

Great Location: The hotel is conveniently located near various shops and eateries. It was easy to explore the neighborhood and find everything we needed within walking distance. Complimentary amenities: The hotel offered free and fast WiFi, which was a big plus. We were able to stay connected and enjoy a reliable internet connection throughout our stay. Comfortable rooms: The rooms were comfortable and provided enough space for us to relax and unwind. The beds were cozy and we had a good night's sleep.

Outdated decor: The hotel's decor felt a bit outdated and could use some modernization. It would have been nice to see a more refreshing and contemporary design.

I had a fantastic experience from beginning to end. The hotel location is perfect, with 3 banks across the street and other restaurants and stores within walking distance. The hotel is also conveniently located near a local mall, making it easy to shop and explore. The staff at the hotel were beyond exceptional and extremely helpful, answering all our questions and assisting us with everything we needed.

Nothing negative to say.

Exceptional location, clean hotel, great service, helpful staff, good food, English speakers.

Nothing it was perfect.