The room was incredibly comfortable and the bathroom had top-notch amenities. The location was perfect, right in the heart of the historic center with shops and restaurants just steps away. The staff were friendly and helpful throughout our stay.

The breakfast option could have been better, with more variety and choices.

Hotel Madero, a beautiful, restored home, provided a comfortable and enjoyable stay. The room had quality amenities and a nice bathroom. The hotel's location in the historic center was convenient for accessing shops and restaurants. The friendly and helpful staff added to the overall positive experience. I look forward to returning.

Nothing to mention.

Beautiful entrance, welcoming staff, English/Spanish capable, 24/7 service, amazing espresso machine.

Nothing to mention.

I had a fantastic stay at this hotel in the historical center of Queretaro. The location is perfect, right in the heart of the colonial area. I was able to walk to all the sights and explore the charming streets nearby. The cleanliness of the hotel was impeccable, and the facilities were top-notch. The staff at the front desk were incredibly pleasant and helpful, going out of their way to assist me with any requests. I was impressed with their efficiency and friendliness. this hotel provided a comfortable and convenient experience in this beautiful city.

N/A

Exceptional location in the heart of the city, within walking distance of all the main attractions. The clean and spacious rooms offer a comfortable stay. The friendly staff were always ready to assist. The beautiful architecture of the building added to the overall charm.

The location was beautiful, right on a pedestrian street, just steps away from a plaza. The hotel itself was stunning, with a historic landmark feel and a welcoming entrance. The staff went above and beyond to make our stay comfortable and enjoyable. They were friendly and accommodating, always ready to attend to any request with a smile. The rooms were clean and comfortable, with air conditioning to ensure a good night's sleep. The beds were extra comfy, and we loved the attention to detail in the room amenities. The hotel also offered great services such as room service, car hire, and laundry, making our stay even more convenient.

This hotel is highly recommended for families looking for a luxurious and comfortable stay.

We loved the location here! It was situated right in the heart of the historic center, making sightseeing and exploring really easy. The staff were also very friendly and helpful, making our stay even better. Lastly, the room amenities were great, especially the free Wi-Fi, which was really convenient.

Highly recommended to friends.

We had a fantastic time at Madero! The location was perfect, right in the heart of the city with plenty of restaurants nearby. The building itself was beautiful, a mix of old and new that added to its charm. The room was spotless and had all the amenities we needed, including a coffee maker with real coffee. We felt safe as solo female travelers and the staff were friendly and helpful. We even arranged a taxi transfer to the airport which was professional and good value. we highly recommend staying at this hotel.

Excellent value for money, great location in downtown Querétaro, and friendly staff. The room was clean and comfortable, with beautiful high ceilings and good facilities. The hotel is a historic building, and we were able to walk to all the attractions we wanted to visit.

Breakfast choices could be improved.

This hotel is in a great location, right in the middle of the historic district and really close to everything. The room was clean and comfortable, and the staff was really nice and helpful. Plus, they had an on-demand coffee machine in the lobby which was a nice touch.

The wi-fi wasn't very strong and could be a bit frustrating to use at times.

Lovely location, helpful and friendly front desk staff, fast and efficient cleaning service. Entrance has a welcoming feeling. Expresso machine by front desk is a plus. Shining floors and freshness throughout. Well-located at city center with good noise-canceling windows. Good for city center exploration.

Loved the spa services, they made me feel like a pampered queen. The hotel's location was perfect, right next to a beautiful church. The staff was always helpful. until they ran out of ideas.

Apparently, they hadn't heard that the internet is a thing. Too bad they couldn't run my credit card, I guess they missed out on my extravagant spending.

We had a wonderful stay at this luxurious hotel in the heart of the historic center. The location was perfect, allowing us to easily explore the surrounding area on foot. The staff was incredibly friendly and attentive, going above and beyond to ensure our comfort. The hotel offered a wide range of services, including room service, car hire, and laundry, making our stay even more convenient. The room itself was spacious and clean, with a lovely view of the church across the street. We especially enjoyed the amenities, such as the free Wi-Fi and the flat-screen TV. we were very impressed with the quality and comfort provided by this venue.

Highly recommended to everyone!

The staff was outstanding and very friendly. They were always attentive and willing to help. The location was perfect, in walking distance from all the attractions in downtown. It was convenient to explore the city without having to travel far. The valet parking service was great, making it easy to come and go from the hotel.

The wifi signal was very poor or nonexistent. It seems that the thick walls of the building caused the signal to struggle.

My xmas stay at this hotel was fantastic! The location was perfect, with plenty of restaurants and coffee places nearby. The hotel itself was beautiful, with its construction being an old historic house. It was clean and the staff were extremely helpful and kind. I loved that each room had both A/C and heat, which was very convenient for the city's weather. Additionally, the valet service for parking was practical and made it easy for us to travel by car.

While there were many positives, there were a few minor negatives. The church across the street meant we could hear the bell rings, which may disturb light sleepers.