Great location, friendly staff, clean room, good Wi-Fi, nice park nearby.

None.

had a great valentine's day stay in playa del carmen, and Gran Sahara exceeded expectations! Perfect location, helpful staff, and affordable rates made it a memorable experience. Highly recommended.

Shower pressure was low.

I got great value for my money at Gran Sahara. The room was clean, comfortable, and even got upgraded. The location was perfect, within walking distance to the beach, 5th Street, and a variety of restaurants. The staff was friendly and always ready to help.

The breakfast option could be improved with more variety.

As a budget traveler, I really enjoyed the affordable price and value offered at this hotel. The staff members were friendly, helpful, and attentive, making me feel like a part of the family. The location was amazing, with just a short walk to the beach, popular streets, and shopping centers. There were also plenty of good restaurants nearby, as well as a market within steps. The breakfast included in the stay was simple but delicious, just like a home-cooked meal. I was pleased with the amenities and convenience of this hotel.

Felt like family, couldn't ask for more.

The hotel had a convenient location within walking distance to popular areas like 5th Avenue, 30th Street, and 1st Avenue. there were stores, a bank branch, and good restaurants right across the street, making it easy to access everything we needed.

The hotel website mentioned amenities that were not actually included, such as a welcome drink and kettle for making coffee. There was also black mold above the showers in the washrooms, which was not depicted in the pictures online.

We had a fantastic stay at this hotel! The cleanliness was top-notch, with spacious and well-maintained rooms. The hotel facilities, including the rooftop pool and balcony, were a great addition to our experience. We also appreciated the convenient parking for our car. The location was perfect, close to the beach and away from the noise of the city. We could easily walk to the water machine and enjoy refreshing drinks. The breakfast was simple, yet delicious, with natural juice. The staff was friendly and always available to assist us.

Almost perfect, no complaints.

I recently stayed at Gran Sahara for a few days for a leisure trip. The breakfast, served at a nearby restaurant, was delicious and included in the stay. The owner of the hotel was very friendly and accommodating. The hotel is located just two blocks away from 5th Ave, making it a quiet and convenient location. The Wi-fi worked well, and the hotelier, Cecilia, was incredibly helpful and provided great recommendations. The rooftop pool was a delightful feature, and my room was spacious with a nice balcony.

Can recommend this hotel.

Clean and spacious room with balcony. Safe car parking. Delicious breakfast. Helpful staff. Close proximity to beach, restaurants, shopping, and services.

Don't have any issues at all.

Enjoyed the complimentary adapter provided by the very nice host. The location was also key as it was easy to get to meetings. the room was okay.

The cleaning ladies woke me up every morning at 9am as there was no do not disturb sign available. the weak wifi caused financial losses due to a cancelled business meeting.

Great location near beach, tourist street, and affordable eateries. TV with Netflix, hot shower, rooftop pool, and small balcony. Room equipped with bar fridge. Overall excellent value for the price. Convenient to popular areas, including 5th Avenue, 30th Street, and 1st Avenue. Friendly host even provided a charging adapter. Family room ideal for comfort with kids, featuring a mini-fridge, microwave, Wi-Fi, cable TV.C.

The hotel is conveniently located near the bustling 5th Avenue, making it easy to explore and enjoy all that Playa del Carmen has to offer. We were just a short walk away from the beach and had quick access to the touristy area. The staff was friendly and helpful, providing great advice and recommendations. The room was clean and comfortable, offering a nice place to relax after a day of exploring. The breakfast at the attached cafe was tasty and had a good variety of options.

The bed and pillows were quite uncomfortable, which made it a bit difficult to get a good night's sleep.

The hotel is conveniently located close to a Walmart and the vibrant 5th Avenue, making it easy to access shopping and dining options. it is in close proximity to the ferry terminal for those planning a trip to Cozumel. The rooms are spacious and come with a balcony overlooking a peaceful inner courtyard. The breakfast, although simple, is delicious with natural juice on offer. The hotel also has a rooftop pool, perfect for relaxing after a day of exploring.

The cleanliness of the rooms leaves much to be desired.

This hotel was fantastic. The staff were incredibly friendly and helpful, going the extra mile to make sure we had a great stay. The location was perfect with easy access to the beach and main streets. Even better, we enjoyed a room with a balcony to the inner yard which added a nice touch of privacy to our stay. We appreciated the attention to detail and the basic amenities were just what we needed. Plus, the breakfast included was a cherry on the top!

All was great!

I recently stayed at Gran Sahara for a few days for a relaxing getaway. The location was perfect, right in the center and across from a park. The staff was friendly and accommodating, and our room was clean with a nice breeze. The breakfast at La Saludable was a great idea, with fresh orange juice and a variety of fruit. The wifi worked well on the property and the maid service was excellent. We also appreciated the large refrigerator in our room.

Can recommend this hotel.

Convenient location near the beach and tourist street. Plenty of affordable places to eat nearby. Rooftop pool and small balcony in the room. TV with Netflix and hot water for showers. a great value for the price.

Felt safe and no complaints at all during our stay.