I recently stayed at this hotel in Hermosillo and was pleasantly surprised by my experience. the value for money was exceptional - the prices were very reasonable considering the quality of the accommodation. Secondly, I appreciated the attention to detail throughout the hotel, from the well-maintained rooms to the basic amenities provided, such as the refrigerator in each room. Additionally, the staff were friendly and provided great service, making me feel welcome during my stay. Lastly, the hotel's location, close to downtown and next to the police station, was very convenient. I had a fantastic stay and would definitely consider staying at this hotel again next time I'm in Hermosillo.

All was great.

This hotel is a great choice for its value and location. It is close to downtown and the airport, right in front of the bedrooms, with a spacious shower and rooms equipped with refrigerators. The staff is friendly and professional, and the breakfast is delicious.

All was fine and clean.

The hotel is conveniently located close to the airport, making it a convenient choice for solo travelers. It is also in proximity to downtown and the police station, ensuring safety and easy access to amenities. The rooms are spacious with comfortable beds and clean bathrooms. The staff is friendly and helpful, arranging taxis and providing excellent service. The buffet breakfast offers a variety of dishes, although individual orders are limited to room service. The hotel premises are well-lit, ensuring a pleasant atmosphere throughout.

Some noise from people and cars passing by the courtyard may cause occasional disruptions.

Well-lit throughout, friendly staff, spacious room with separate shower/toilet space, good amenities, free early morning taxi to airport at hotel expense.

Everything is what i need and want.

Our room at Hotel Santiago Plaza was spacious and comfortable, with plenty of pillows for a good night's sleep. The location was ideal, and the shower provided a refreshing experience. We appreciated the amenities like the mini fridge, microwave, coffee maker, and security box. The availability of power outlets and private parking was a plus.

We had a fantastic stay at this hotel. The rooms were spacious and provided plenty of pillows. The location was perfect, close to downtown and next to the police station. The shower was great and the hotel even provided a mini fridge, microwave, coffee maker, and security box. There were enough power outlets and private parking available. The staff was friendly and accommodating.

No issues.

Convenient location, friendly staff, spacious room with comfortable bed, clean bathroom with good hot water, ample amenities such as fridge, microwave.

We loved the spacious shower, and the security was excellent with 24-hour surveillance. The location is prime, right near downtown, and rooms are well-equipped with mini-fridge, microwave, coffee maker. we recommend staying here!

During my Christmas stay, I was pleased with the complementary breakfast and hot cocoa bar that they offered. the location of the hotel was convenient and close to many restaurants and shops. the room also had a spacious layout and comfortable bed.

My stay was not perfect as the television and fridge in the room did not work properly. the bathroom could have been cleaner and the sheets appeared somewhat worn.

Well-lit premises, helpful staff, safe location next to police station, spacious room with comfortable bed, separate shower/toilet and washbasin/mirror space.

Nothing, all was good.

The bed was nice and large , I liked all the space with table/chairs. The bathroom was very nice with lots of instant hot water.

Can't think of anything.

The beds were comfortable, and the restaurant had delicious food. The convenient location made it easy to explore the city and find nearby attractions. Additionally, the reception desk was always staffed, providing helpful assistance during our stay.

The lack of elevators made it difficult to transport luggage. The cleanliness of the rooms was questionable, with some guests reporting dirty bathrooms and stained blankets and sheets.

Safe location near law enforcement. Great water pressure and spacious shower. Friendly 24-hour security. Good buffet selection and staff. Discount voucher given for food.

The value for money was great at Santiago Plaza. The room was spacious and comfortable, with separate shower and toilet areas. The location was safe, being next to the police station, and the staff were friendly and helpful throughout my stay.

The breakfast items could be improved with more variety and better pricing for drinks.

This hotel exceeded my expectations in several aspects. the location was incredibly convenient - it was close to downtown, next to the police station, and just a short distance from the airport. This made it very easy for me to explore the city and carry out my itinerary without any hassle. Additionally, the basic amenities provided in the rooms were impressive. I loved having a refrigerator right in front of the bed, which allowed me to have cold drinks and snacks whenever I wanted. Finally, the breakfast offered at this hotel was simply delicious. The variety of options available in the morning ensured that I had a satisfying meal to start my day.

My experience at this hotel was great. Everything was 'on par'.