The serene ambiance, private location, quietness, spacious room, and central swimming pool make it a must-visit. The staff treats you like family, offering warm breakfasts and helpful recommendations. Conveniently situated near the beach, it's perfect for exploring the area by bike. Planning to return soon!

I had an amazing time staying at a hotel in Tulum! The location was perfect, right in the center and close to restaurants and shops. The hotel had a unique semi-open concept, allowing me to feel connected to nature. The best part was that it was right on the beach, offering stunning views. The rooms were comfortable and clean, with beautiful jungle-themed bathrooms. The staff provided excellent service, always friendly and helpful. The breakfast was delicious, although the portions were a bit small. The pool area was gorgeous and the jungle gym was a fun highlight of my stay. a fantastic experience.

The pricing for some of the extra activities was a bit overpriced.

We had a great time at Serena Tulum - Adults Only. The atmosphere was amazing and the common areas were beautifully done. The staff were very nice and accommodating to our needs. The pool was bigger than expected and a delightful spot to relax. The breakfast, although not perfect, was still delicious and satisfying. For the price, this hotel offered good value for money. we would recommend staying at Serena Tulum - Adults Only.

I had such a great time at this hotel! The value for money was excellent and I couldn't believe how affordable it was, considering everything it had to offer. The location was fantastic, just a short walk away from the beach and conveniently close to shops and restaurants. The staff were incredibly friendly and welcoming, making me feel like part of the family. They were always ready to offer recommendations and advice on what to do and see in the area. The basic amenities in the rooms were exactly what I needed, and I loved the unique touch of the jungle-style bathroom. And let's not forget about the breakfast! Every morning, I was treated to a delicious, warm meal that kept me full and energized for the day ahead.

All was just perfect!

The breakfast had a good variety and was satisfying. the pool area was beautifully designed and provided a great atmosphere to relax. the location was ideal as it was close to restaurants and shops, which made it easy to explore the city.

The room's bathroom had a slight odor, which was unpleasant. the shower didn't drain properly, which made it challenging to shower comfortably.

The location, welcoming staff, warm breakfast, helpful advice, close to attractions.

Cannot find any fault.

The hotel is perfectly located right in the center of Tulum, making it easy to explore the city and enjoy nearby bars and restaurants. The semi-open design of the rooms gives a unique and natural feel, with the jungle surroundings adding to the charm. The hotel facilities are well-maintained and the staff is friendly and helpful. Breakfast options are simple but delicious, with a variety of choices including pancakes, bacon, and eggs.

For us, it was ideal.