It Boutique Hotel & Restaurant, Playa del Carmen (Mexico) - Deals & Reviews

I had a fantastic stay at this hotel. The location was perfect, right in the centre of the restaurant and attraction area. The beach was just a 2-minute walk away, making it incredibly convenient. The hotel facilities were clean and modern, with a rooftop pool and bar that provided a great place to relax. The breakfast at the hotel's restaurant was outstanding, with beautifully presented plates that tasted amazing. The staff were super friendly and helpful, always going above and beyond to make my stay enjoyable.

Nothing, everything was great.

We absolutely loved our stay at this hotel! The rooftop infinity pool with its angled view of the beach was simply stunning. As youngsters, we enjoyed the proximity of Avenida 5, which was within walking distance but far enough from the city noise. The location was perfect, with plenty of attractions just a few minutes away. The added bonus of access to the Martina Beach Club was fantastic, and the beach itself was only a minute or two walking distance. The room and the entire hotel were clean and well-designed, and the staff was incredibly friendly. We also loved the delicious breakfast at the jazz restaurant, particularly the amazing pancakes. Check out at noon was a great convenience, without the need to request an extension.

We felt safe and secure during our entire stay, and the staff was always ready to assist us with anything we needed.

The location was perfect, as it was close to the beach and just a short walk away from the bustling center. We were able to easily explore all the activities and attractions nearby. The room was beautifully decorated and the bathroom was well-maintained. The service provided by the staff was helpful and friendly. We particularly enjoyed the delicious breakfast at the attached restaurant. The rooftop pool was also a great advantage, offering stunning views of the surrounding area.

The noise from the rooftop bar events was quite bothersome at night, making it difficult to sleep.

This hotel is a luxurious haven with exclusive amenities that catered to our every whim. the service was impeccable, and the staff were always friendly and helpful. the outdoor swimming pool was divine, complete with sun loungers and beach umbrellas. We also enjoyed the rooftop pool and the beautiful sun terrace. the room was well-appointed and had many exclusive advantages, including a private espresso machine and other facilities.

One minor issue that we experienced was the noise level from the rooftop events. This hotel's location was perfect, but the events upstairs could have been a bit quieter.

Had an amazing Christmas stay here! The staff were so friendly and helpful, always welcoming us with a smile. The rooms were stylish and spotlessly clean, with everything we needed. The rooftop bar with its two infinity pools was absolutely incredible. We loved relaxing there and enjoying the breathtaking views. The location was perfect, just a minute's walk to the beach and two minutes to the bustling 5th avenue where we found great shops and restaurants. everything was perfect and we would definitely recommend this hotel.

There were a couple of minor things that could be improved. The coffee capsules provided weren't the best, but that's a small extra.