Great location, walking distance to historical sites, knowledgeable bell boys, easy tour reservations, accessible to restaurants and bars.

Felt safe walking at night, no complaints.

My recent stay at Meson De La Merced was fantastic. The location was ideal, just a short walk from the main attractions of the city. I loved the charming covered courtyard with its peaceful water feature. The included breakfast at the restaurant was delicious and a great way to start the day. The staff were helpful in arranging a mine tour for us, which was a highlight of our trip. I highly recommend this hotel for its convenient location, tasty breakfast, and helpful staff.

There was a minor issue with the thermostat in our room as it only blew out cold air. However, it wasn't a big problem as the temperature wasn't too cold and we were provided with an extra blanket.

Conveniently located near city center attractions. Good breakfast, although coffee could be improved. Parking available for vehicles. Enjoyable swimming pool with hot water. pleasant stay and would recommend.

The hotel is located in the centre of town, making it close to all points of interest. The breakfast was good, with a variety of options to choose from. The staff were friendly and accommodating. We had no trouble finding parking for our car.

Didn't dislike anything about the property.

We had a fantastic stay at this luxurious hotel! The location in the downtown area couldn't be better, just a short walk away from the main square. The service here is top-notch, with friendly and helpful staff who made us feel right at home. The room was spacious and comfortable, with all the amenities we needed such as heating, air conditioning, and an in-room safe. The hotel also offers convenient services like dry cleaning and laundry, making our stay even more enjoyable. We loved the restaurant and bar lounge area, where we had a delicious breakfast and enjoyed evening drinks. The indoor swimming pool was a great bonus, perfect for relaxing after a long day of exploring. The free Wi-Fi in public areas was a convenient feature, allowing us to stay connected during our stay. The on-site car park and 24-hour reception were also appreciated, adding to the ease and convenience of our visit.

This place truly exceeded our expectations and we highly recommend it to others.

Friendly staff, great location near the cathedral and beautiful city views from the room on the fourth floor. The room was spacious and had a balcony. Despite some minor drawbacks, I would recommend this hotel.

During our recent stay, we were pleasantly surprised by the good value offered at Meson De La Merced. The room we stayed in was spacious and had all the necessary amenities. The location of the hotel was convenient and there were plenty of shops and restaurants nearby. We also appreciated the helpfulness of the staff, especially when they allowed us to stay in the room until 3 pm on the day of check-out with no extra charge. we had a nice and affordable lodging experience at Meson De La Merced. Despite minor drawbacks like the heating not working well and the hotel being a bit far from the Zocalo, we would recommend this hotel for its positive aspects.

Located in the heart of the city, this hotel is perfect for exploring the historical district. The spacious rooms are clean and comfortable with fantastic views of a lovely square. The staff are friendly and accommodating, even allowing us to check out late with no extra charge. The breakfast is delicious and included in the room price, making it a great value option.

The heating in the room didn't work well, but it wasn't a major issue as the weather was not too cold.

Friendly staff, freshly prepared breakfast, never had to ask for coffee refills, great location, nearby park to relax, accessible to restaurants and bars downtown.

Nothing, it is perfect.

We had a fantastic stay at this downtown hotel. The location was perfect, allowing us to easily walk to all the main attractions in the historical district. The staff were incredibly friendly and courteous, making us feel welcome throughout our stay. We were impressed that they were able to store our luggage for several hours without charging any extra fees. The hotel had a range of amenities including a pool, gym, and computer room, which added to our overall enjoyment. We found the room to be very comfortable and the first-floor rooms in particular were of high quality. Although there was no view, the room had all the necessary amenities such as heating, air conditioning, and an in-room safe. The hotel also provided free toiletries, a television, and an alarm clock, ensuring that our needs were met. The breakfast served was good, although the coffee could have been better. The availability of parking and hot water in the swimming pool were also big pluses.

All in all, we highly recommend this hotel to our friends.

The breakfast was quite good, and we appreciated having the option of hot water for the swimming pool. the hotel's location was very convenient - it was simple to get around and explore the city.

The room itself left quite a bit to be desired. The linens and towels seemed old and worn out, and the room itself wasn't particularly clean.

We had a fantastic stay at this hotel. The location was brilliant, close to the sea front and within walking distance to the shops and Coral Island. The rooms were clean and comfortable, with everything we needed. The breakfast buffet was delicious and had plenty of options. The staff were extremely friendly and helpful.

Everything was spot on.

The hotel room was spacious and had a nice balcony overlooking a square. The staff at the front desk were friendly and accommodating. The location of the hotel was great, being in the beautiful historic part of the city and close to attractions.

The heating in the room did not work well and it was quite cold during our stay. There was some noise from a nearby school, which disturbed our sleep.

Great breakfast, helpful staff, secure parking, central location, large rooms.

Nothing.

Stayed here with friends over New Year's. The room was spacious with a huge shower and a balcony overlooking a lovely square. The staff at the desk was very nice and helpful, even allowing us to stay in the room until 3 pm on the day of check-out for no extra charge. The hotel is located in the beautiful, historic part of the city and offers a great bargain at $70/night for three people.

The heating in the room did not work well. However, it wasn't cold enough for us to require much heat, so we didn't bother complaining.