the hostel exceeded my expectations in tulum city center - clean, comfortable beds, great wifi, and friendly staff. felt like my own little bedroom.

noisy extractor fan by the bed

I had a fantastic stay at this hostel. The location was incredibly convenient, as it was right next to the main bus station and close to both the beach and the city center. The cleanliness of the hotel was impeccable, and the hotel facilities, including the pools and lobby space, were impressive. The staff was friendly and helpful, going out of their way to assist me. Additionally, the complimentary drink upon arrival was a nice touch.

No negatives from this place.

I had an amazing stay at this hostel! The beds and pillows were incredibly comfortable, and the rooms were stylish and in great condition. I loved that the hostel was centrally located, just behind the ADO bus station, making it convenient for transportation. The hotel facilities were top-notch, with two clean pools and plenty of seating areas. The bar and restaurant offered delicious food at affordable prices. The free breakfast in the mornings was a nice touch. The staff was friendly and helpful, and I appreciated the free amenities such as bicycles, shower soap, and fluffy towels. The hotel also offered card payments with no surcharge, which was convenient. this hostel was a fantastic find in the center of this city.

Nothing, everything was great!

Clean, nice spaces, kitchen, great staff, perfect location, calm and chill.

Absolutely nothing.

The location is amazing, just one block from the main street. The staff is kind and always ready to help. The beds are comfortable for two people. The bar and pool are great places to relax after exploring Tulum.

Felt totally at home, no reason to complain.

Convenient location, close to transportation and city center. Modern facilities with plenty of outlets in the lounge area. Comfy double beds in the pods. Loved the communal areas and pools.

Great location near transportation and amenities, spacious and comfortable dorm rooms with lockers, ample storage throughout the hostel, friendly and helpful staff, stylish and modern design, enjoyable bar and restaurant with fair prices.

The complimentary coffee and toasts were a nice touch, and the location was great, just a stone's throw from the main street. Another advantage was the design of the facilities, which were modern and clean.

The showers were not very clean and the water was almost boiling hot. the pool was not well-maintained and not as clean as one would expect.

Situated conveniently right next to the bus station, Oostel Smart Hostel provides easy access to transportation. Additionally, the hostel is within close proximity to grocery stores, making it convenient for guests to purchase any necessities they may need during their stay. The rooms offer privacy with double beds and curtains, along with air conditioning for a comfortable night's sleep. The friendly and welcoming staff go above and beyond to assist guests with their needs.

One of the toilets did not have a lock, rendering it unusable.

The location of the hostel is fantastic, as it is right in the center of Tulum and conveniently located next to the ADO bus stop. This makes it extremely easy to explore the area and visit nearby attractions. The staff at the hostel are also very friendly and accommodating, ensuring a pleasant stay.

One negative aspect is the limited kitchen facilities. The kitchen is small and lacks workspace, making it difficult for multiple people to cook at once.

The stylish rooms at Oostel Smart Hostel - Tulum Pueblo were comfortable and provided good privacy. The beds were cozy and the bathrooms were clean, with warm water for showers. The hostel also offered free wifi in the rooms and convenient dressing tables that could be used for working. my stay at Oostel Smart Hostel - Tulum Pueblo was enjoyable and I would recommend it.

There was a lack of storage space for swimmers and towels, as there were no drying racks available. Additionally, there was only one shower and two toilets for a large number of guests, which could be inconvenient.

If you need a quick stay or just a cozy room for a night, this hotel will be just perfect for you. It's right opposite the ADO bus station which makes it super convenient. You'll have what you need in the room, from AC to a comfy queen-size bed. The staff is really nice and super helpful. And if you don't want to leave the hotel to eat, they have breakfast at decent prices.

No negatives to report, all was fine!

Great concept with super friendly staff. Nice bar with good drinks and fantastic, affordable food. No need for a shared kitchen. Complementary fresh fruit and coffee for breakfast. Free bike rental if available. Convenient location near ADO Terminal and main road with shops and pubs.

Great location, separate rooms, nice decor, free drinking water, place to chill in the evening.

Nothing, no complaints at all.

We had a fantastic stay at Oostel Smart Hostel - Tulum Pueblo. The atmosphere was great, with a cool bar and pool area. The hostel offered free welcome drinks and the food was reasonably priced. We loved that they had bikes for hire and a shared kitchen where we could prepare our own meals. The double bed bunks were private and comfortable, with curtains for added privacy. The lockers provided ample space for our bags. Plus, the location was perfect, right across the road from the ADO bus station. I highly recommend this hostel for a fun and convenient stay.