I had a wonderful time at a hotel with a good design and direct access to the beach. The pool area with greenery was perfect for relaxing and enjoying the sunsets. The rooms were spacious and contemporary, and the view from my room was amazing. The staff were friendly and helpful, making me feel like I was part of a family. The location was great for a stroll on the beach, and there were good restaurants within walking distance. I had a good stay and would consider staying again.

The location, beachfront access, friendly staff, spacious pool, beautiful views, lovely balconies.

Hard to think of anything.

The hotel is right on the beach, with a beautiful garden. The location is close to the Las Americas mall. The hotel facilities are clean and well-maintained. The staff is friendly and helpful.

Cannot find any fault.

The location is perfect, right on the beach. The staff is hardworking and the pool is a good size. The balconies are lovely and offer great views. The lobby is nicely decorated. The view from the room is amazing. highly recommended.

The rooms at Playa Caracol Hotel & Spa were spacious and comfortable, and the beach was just a short walk away. The staff that helped with arranging chairs and umbrellas at the pool were very friendly and helpful. The restaurant service was good, with tasty food at competitive prices. I had a pleasant stay.

I recently stayed at Playa Caracol Hotel & Spa for a weekend getaway. The hotel is clean, with spacious and comfortable rooms. The beach is just a few steps away and is of good size compared to other areas in the region. The staff is friendly and helpful, giving the hotel a family-run feel. The pool is a decent size for swimming, and the restaurant offers delicious food at competitive prices. a great stay with beautiful views and a convenient location.

Would recommend this hotel.

I had an amazing stay at this hotel! The location right on the beach was incredible. I loved waking up to the stunning view of the water from my room. The staff was super friendly and helpful, making me feel like part of the family. The pool was lovely and perfect for swimming. The breakfast at the restaurant was delicious and reasonably priced. this place exceeded my expectations in every way.

I highly recommend this hotel to families.

The value for the money was excellent, with spacious and comfortable rooms and a stunning view from our terrace. The location right on the beach was perfect, and the staff treated us with friendliness and helpfulness.

Breakfast delights could be improved with a wider variety of options.

This hotel is located right on the beach, with a beautiful garden and a nice pool area. The rooms are comfortable and clean, with a contemporary style. The bathrooms are spacious and updated. The staff is friendly and helpful, providing a great service. The hotel also offers a convenient location, only 20 minutes from the airport. Guests can enjoy a wonderful view from their rooms, overlooking the sea or pool. Additionally, there is a big convenience store just two blocks away.

The hotel is not within walking distance to downtown Veracruz or the Las Americas mall.

During my Christmas stay, I appreciated the friendly staff who were always helpful. the direct access to the beach was a major plus, as it allowed me to enjoy the beautiful ocean views and take relaxing walks along the shore. Additionally, the contemporary style of the hotel, especially the updated bathrooms, added a modern touch to my stay.

One downside was the lack of nearby amenities within walking distance. Unlike other waterfront hotels or those closer to the Las Americas mall, Playa Caracol Hotel & Spa was not conveniently located for those looking to explore the surrounding areas on foot.

We had a wonderful romantic escape at a hotel on the beach. the ocean view from our room was outstanding! the modern facilities were quaint and added to the charm of the hotel. the location was perfect for us, offering both a peaceful and romantic setting. We also enjoyed tasteful and delicious food at the hotel's restaurant.

The gym equipment was outdated and broken, which was a bit of a disappointment. there weren't any nearby restaurants or bars, and we had to travel quite a distance for activities beyond the hotel.

Only beachfront hotel in the area. Small, modern facilities with outstanding ocean views. Friendly staff and family-run atmosphere. Nice pool for swimming. Good breakfast and bar prices. Clear, calm waters.

I had a fantastic stay at this lovely hotel. The location was perfect, right on the beach and only 20 minutes from the airport. The staff was incredibly friendly and helpful, making me feel like a valued guest. The room was spacious and comfortable, and I loved the sea/pool view from my terrace. The restaurant served delicious meals at competitive prices, and the service was top-notch. I also enjoyed the leisure facilities, including the spa and swimming pool, which provided a relaxing and enjoyable experience. I couldn't have asked for a better stay.

I highly recommend this hotel to families.

We had a great stay at a family-run hotel with friendly staff. The pool was perfect for swimming and the beach right in front was beautiful. There were also good restaurants in walking distance. I would recommend this hotel.

We absolutely loved our stay at this hotel. The location directly on the beach was perfect for us, as we enjoyed taking long walks and basking in the sun on the sandy shores. The beautiful garden surrounding the hotel added to the overall ambiance and gave it a local and quaint feel. The hotel facilities were modern and well-maintained, especially the pool which offered a great spot for watching breathtaking sunsets. The staff was incredibly friendly and helpful, making us feel welcome throughout our entire stay. Additionally, the delicious breakfast provided exceeded our expectations.

Nothing to complain about at all.