The service at St Regis was exceptional, from the moment we checked in until we checked out. They made us feel like royalty and attended to every need with utmost care and attention to detail. The location was perfect, allowing us to explore all the attractions in the city easily. The views from our room were breathtaking, especially from the terrace. it was a wonderful stay.

The room was excellent and spacious, with a lovely open bathroom concept. the staff were attentive and friendly.

The concierge service was disappointing as they never returned our call for dinner reservations.

The St. Regis exceeded our expectations with their exceptional service and attention to detail. The staff was warm, friendly, and attentive throughout our stay. The concierge provided excellent recommendations for things to do in the city. The room was beautiful and the bed was incredibly comfortable. The hotel facilities, including the pool, spa, and sauna, were fantastic. The location was perfect - peaceful and luxurious, yet surrounded by museums, restaurants, and shopping.

Felt so comfortable, no reason to complain.

Comfortable rooms with bidets. Delicious breakfast and restaurant food. Friendly and attentive staff. Convenient location with nearby attractions. Excellent service and amenities.

Excellent service from all staff members. Convenient location. Beautiful and clean room. Comfortable beds and pillows. Delicious breakfast buffet. One of the best hotel experiences in international travel.

Amazing staff, from the warm welcome to the attentive service. Beautiful room with a comfortable bed and great amenities. Delicious food and drinks at the restaurants and bar. Perfect central location for exploring museums, restaurants, and shopping. Unforgettable experience, thank you!

Luxurious accommodations, professional and courteous staff, unbeatable location, delicious food and butler service.

Nothings.

I had a fantastic stay at this hotel. Cleanliness was impeccable, and the hotel facilities were top-notch. The staff was professional and went above and beyond to ensure a memorable experience. The location was perfect, as it was in an area where all the nicer hotels are located. Transportation was convenient, as the bus stop was just around the corner, providing easy access to different neighborhoods like Polanco. Additionally, the hotel offered parking for guests, which was convenient. The breakfast was outstanding, with a variety of options to choose from. I was extremely satisfied with my stay.

Couldn't stay longer.

Great location, stunning view, outstanding service, attention to detail, beautiful hotel.

All was perfect.

Our recent city trip was made perfect by the excellent hotel service and facilities. We were pleasantly surprised by the butler service, which provided us with a fresh pot of coffee every morning at 7 am. the hotel's central location made it easy for us to explore the surroundings and walk to nearby attractions. the breakfast service was delicious and included some unique, local options that we enjoyed.

Although our stay was pleasant overall, we did notice that some areas of our room, such as the carpets and sofas, could use some refurbishing. we found the lobby to be small and lacking in seating options.

We had the most incredible experience at this hotel! The location was absolutely perfect, right by the Diana statue and traffic circle. The bar with the balcony overlooking the city was a highlight, making us feel like we were truly part of the vibrant atmosphere. Being able to easily Uber to any neighborhood or take a leisurely stroll to Chapultepec Park, the Anthropology Museum, or Polanco area was so convenient. And having the lively nightlife of Zona Rosa within walking distance was a bonus. The accessible luxury of this hotel exceeded our expectations. We will definitely be returning!

Perfect location, professional staff, luxurious room, great value for money. All you can drink champagne brunch is spectacular, on par with top European restaurants. Butler service excellent.

The St Regis in CDMX was a great value for the money. The room was comfortable and the facilities were fantastic, especially the two small hottubs by the pool with amazing views. The hotel's location was outstanding, right in the middle of the best neighborhoods. The staff was absolutely wonderful, going out of their way to make us feel at home.

The breakfast menu could be improved, perhaps by offering a wider variety of options.

Located in the upscale neighborhood of Polanco, this hotel provides a wonderful place to walk and explore the surrounding area. Situated on a wide avenue, guests can enjoy the bustling city views from their rooms. The spacious and clean rooms offer a comfortable bed and a nice shower. The attentive and friendly staff, such as Jesus and Jorge, go above and beyond to ensure a pleasant stay. The delicious food served at the restaurants and the availability of a butler service add further convenience and luxury to the experience.

Some guests experienced difficulties reaching the staff through the Butler and concierge services.

The hotel provided excellent service from the moment we arrived. The staff was friendly and helpful, and they even offered a driver pickup from the airport. We were impressed by the attention to detail, such as the butler who took care of our needs in the suite and the champagne celebration at 6:30 pm. The location of the hotel was perfect, as it was within walking distance to key attractions like Chapultepec Castle and the National Museum of Anthropology. we had a great experience and would highly recommend this hotel.

There were a few aspects that could be improved. The breakfast buffet was mainly Western and could have offered more variety.