Rooms are comfortable and clean. Great coffee and enjoyable restaurant menu at fair prices. Digital TV, adjustable air conditioning and free WiFi provided. Would recommend for travelers in the area.

Convenient location, helpful staff, comfortable room, great food, easy access to airport, fantastic breakfast.

All was good.

We were absolutely delighted with our stay at this hotel near the airport. The location was ideal, just a short shuttle ride away from Gatwick. The staff provided excellent customer service and made us feel very welcome. The rooms were spacious and comfortable, with extra pillows and everything we needed for a restful night's sleep. The variety of food at breakfast was impressive, ensuring there was something to suit everyone's taste. The hotel also offered convenient services like room service, dry cleaning, and an airport shuttle. we had a fantastic experience and would highly recommend this place to family and friends.

We can't say enough good things about this hotel. It truly exceeded our expectations in terms of comfort and quality services.

I recently stayed at this hotel and it was great. The service was excellent, with staff going above and beyond to make sure I had everything I needed. The location was perfect, with easy access to the airport and the shuttle service was very convenient. The room was extremely clean and comfortable with all the necessary amenities.

I highly recommend this place! The staff was efficient and friendly, and the location was ideal for anyone needing to catch a flight.

great overnight stay, smooth check-in and friendly staff. Clean and comfortable room with adequate shower. Loved the tea/coffee making facilities after a long journey. Holiday Inn exceeded expectations, even better than my previous stay in Crawley.

no fridge in room

I was pleasantly surprised by the cleanliness and comfort of my room, which had a pleasantly-shaped shampoo bottle. Despite a slight mix-up, the staff were friendly and accommodating. The shuttle to the airport was convenient. Overall I'd recommend this hotel.

I had an exceptional stay at Holiday Inn Gatwick Airport. Although no facilities were available, the hotel staff provided excellent service. The bathroom was spotless and well stocked, with perfect water for a relaxing bath. The lounge area was clean and comfortable, and the bed was warm and cozy. The rooms were very clean and had fully adjustable air conditioning. The TV had digital service and there was free WiFi without passwords, making it very convenient. The staff went above and beyond to accommodate my travel needs during these challenging times.

Strongly recommend this hotel.

As foreign tourists, we were impressed by the spacious and modern rooms, as well as the helpful and friendly staff. The breakfast offered was amazing and definitely worth the price.

Felt good, no reason to complain.

The beds were comfortable and the room was quiet, perfect for a stopover. Getting to the south terminal in the morning was straightforward. The bathroom shower was more than adequate, and the tea/coffee making facilities were welcome after a long journey. The hotel has a great location, just a few minutes away from Gatwick Terminals by frequent shuttle bus. It has a spacious and modern feel, with plenty of food and drink choices. The room had everything we needed and was very clean. Staff were very friendly.

Felt completely relaxed, no complaints whatsoever.

our recent stay at holiday inn in crawley was fantastic - the room was clean and modern, the breakfast buffet was excellent, and the shuttle bus to gatwick was really useful. overall, it exceeded our expectations and we were impressed with the quality of the hotel.

Shower had no pressure.

Spacious, clean room with modern furniture. Helpful staff. Amazing breakfast. Great location near Gatwick Terminals. Refreshing shampoo bottles.

The value for money was excellent, with a clean and modern room that had unexpected toiletries and comfy beds. The location was convenient, with 24-hour transport links to the airport within 15 minutes. The staff were friendly and great with kids, offering a warm and quiet atmosphere. Plus, the breakfast buffet was excellent, and they even had board games for the little ones!

The hotel is conveniently located for those getting an early flight with a shuttle service available. Breakfast was decent, but dinner in the restaurant was overpriced. Nevertheless, there are plenty of food options in the area outside the property to explore. The room was clean and comfortable with a decent-sized bathroom and nice amenities.

The staff could have been more attentive to guests' needs.

We recently stayed at the Holiday Inn near Gatwick Airport for a 2-week holiday. The staff were incredibly helpful and quickly resolved an issue with our room. They even offered us a free breakfast as compensation. The breakfast itself was one of the best we've had in a hotel. The car parking we booked was good value and the room was comfortable and clean. We were pleasantly surprised by the quality of the meal in the restaurant.

We do recommend this hotel.

Convenient location and comfortable room. Complementary shuttle bus and breakfast were appreciated. the hotel was close to the airport and easy to access with the shuttle bus which made it convenient for our early morning flight. the room was comfortable and had everything we needed. It was great to have complementary breakfast, especially considering the early hour we had to leave.

Unfriendly staff and overpriced food. Staff were not welcoming and seemed disinterested in assisting us.