Awesome staff, excellent location, great restaurants nearby, easy walk to the center, close to the beach, nice pool.

There was nothing I didn't like.

The location of the hotel is ideal as it is within walking distance of mostly everything. You can easily explore the vibrant city and enjoy the various attractions. Moreover, it is very close to REAL Mexican restaurants, allowing you to savor authentic cuisine. Additionally, the hotel is also near different beaches, providing opportunities for relaxation and sunbathing.

The check-in process was a bit slow, which affected my overall experience.

Our stay at Villas Mercedes was almost perfect! The location was ideal, with easy access to the city centre and several beautiful beaches. The hotel itself was spotlessly clean and had great amenities, including excellent WiFi, a refreshing pool, and comfortable rooms with balconies. We felt safe and secure with the high level of security provided. The staff, especially Bernice, were friendly and helpful, making our stay even more enjoyable. We had a wonderful time exploring the nearby attractions and trying out the recommended restaurants. we had a fabulous experience at Villas Mercedes and would highly recommend it to others.

We loved the convenient location of this hotel, as it allowed us to easily walk to everything in this great neighborhood near a lovely beach. The hotel facilities were top-notch, especially the clean and well-maintained pool area with plenty of chaise lounges. The staff was helpful and friendly, making our stay even more enjoyable. Additionally, this hotel is within walking distance of most attractions, making it easy for us to explore this city.

Can't fault anything about it.

Excellent location near many dining, drinking, and shopping options. Short walk to Madera and Principal Beaches. Room 6 has best view, overlooking pool. Construction noise during the day, but quiet in the evenings. Attentive staff, well-equipped kitchen.

I had an amazing stay at this hotel in Zihuatanejo. The location was perfect, with easy access to the beach, restaurants, and shops. The room was clean, spacious, and had a nice little kitchenette. I loved sitting on the balcony and enjoying the view. The staff were friendly and attentive, making sure I had everything I needed. The security measures in place made me feel safe and secure. The pool was clean and refreshing, a perfect spot to relax. I highly recommend Villas Mercedes for a wonderful stay in Zihuatanejo.

Great location near shops, restaurants, and beaches. Overlooks pool and quieter side of the building. Friendly and attentive staff. Fully equipped kitchen for simple meals. Excellent cleaning and complementary water.

I had a fantastic stay at this hotel! The staff went above and beyond to make my experience memorable. They were all incredibly kind and helpful, and some even spoke excellent English. The location is perfect, surrounded by a street filled with amazing restaurants. It's also just a short walk away from the beach, making it very convenient. The hotel amenities were great too, with a refreshing pool and even a jacuzzi on the balcony of some rooms. Plus, having a coffeemaker and mini-fridge in the room was a pleasant surprise. I highly recommend this hotel for its great value, attention to detail, and wonderful location.

Not a single thing to complain about, everything was perfect!

The location was perfect, just a few steps away from the beach and walking distance to great restaurants and attractions. We also enjoyed the peaceful ambiance and friendly staff.

The noise from the street and neighboring guests was a bit disruptive at times.

Central location near beaches and restaurants. Pleasant pool area. Clean, well-maintained room. Friendly reception staff. Comfortable bed. Clean, functional bathroom. Efficient air conditioning. Great pool. Helpful, English-speaking staff. Good street full of restaurants nearby. Easy walk to center and beaches. Well-equipped room with coffeemaker and mini fridge. Filtered water provided.

Cleanliness: The hotel was spotless and well-maintained throughout. Hotel facilities: The pool was nice and the mini-library was a great addition. Location close to some good restaurants: The hotel was situated in a great neighborhood with plenty of fantastic dining options nearby. Transportation: Taxis and collectivos were easily accessible from behind the hotel, making it convenient to explore the city.

Nothing all excellent.

Spacious room, comfortable bed, nice balcony, great location, friendly staff, short walk to beach.

Nothing.

Refreshing pool, quaint, clean budget hotel. Excellent location, walking distance to beach, restaurants, bars. Spacious room, balcony with patio set. Kitchenette area with mini fridge. Attentive staff.

There was nothing I didn't like.