The hotel is conveniently located near most tourist sites in the city and is close to a mall, providing additional dining options. The rooms are spacious and very clean, with comfortable beds and luxurious linens. The bathrooms are also luxurious and equipped with great water pressure in the showers. The staff is friendly and genuinely helpful, providing excellent service. The breakfast buffet offers a diverse selection of delicious food. Additionally, guests can enjoy facilities such as a gym with modern equipment and a nice pool.

Some staff members in the breakfast team do not speak good English, making it difficult to communicate dietary needs effectively.

The rooms are stunning with great city views. Staff are helpful and accommodating, with excellent English skills. Complimentary late check-out was given due to flight delay. The facilities are clean and luxurious. Luggage storage available for late flights.

I had an absolutely amazing stay at this hotel. From the moment I entered the lobby, I knew I was in for a treat. The cleanliness of the rooms was impeccable, and I had a stunning view of the city from my room on the 16th floor. The hotel facilities were top-notch, including the gym which my husband raved about. The location in the upcoming business area was perfect; it was centrally situated and allowed for easy access to transportation. I also really enjoyed the breakfast spread, with a wide variety of delicious options to choose from. The staff were incredibly friendly and helpful, especially the front desk staff who spoke excellent English. They even went the extra mile by storing my luggage after check-out and offering me a complimentary late check-out when my flight got delayed. it was a truly pleasant experience.

There was nothing I didn't like.

Well-located and close to popular restaurant and friends. Staff members are kind and facilities are clean. Offers a welcome respite in the city. Provides a decent level of luxury. Finally, true 5-star accommodations and service.

The hotel had a great location, close to my favorite restaurant in UB, and easy for my friends to visit. The staff were kind and helpful.

Felt like it was our own home, no reason to complain.

During my city break, I had a comfortable stay at a hotel with a unique view. The surrounding area had a range of services including dining, spa, and entertainment options. I particularly enjoyed the various food choices offered for breakfast. The hotel room provided a perfect view, adding to the overall experience.

the breakfast team struggled to communicate in English, making it difficult for them to understand dietary requests. Additionally, the spa facility advertised in the room turned out to be more like rented rooms instead of a proper spa.

Excellent service and staff. Clean and luxurious facilities. Helpful concierge. Delicious breakfast buffet

Cannot find any fault.

The rooms offer stunning city views. The staff is accommodating and helpful, even providing complimentary late check-out. The breakfast buffet is delicious and the gym is terrific. A welcome respite in the city with clean, luxurious facilities.

We had a fantastic stay at this hotel. The room was clean and had a good view. The hotel facilities were top-notch, and we especially enjoyed the grand Lobby Lounge where we could order wine and hors d'oeuvres. The breakfast buffet was delicious, and the staff were friendly and helpful.

Couldn't find any faults at all.

I recently stayed at Shangri-La in UB for a week-long vacation. The hotel is centrally located and offers a stunning view from the clean and well-maintained rooms. The front desk staff was especially friendly and helpful. The breakfast buffet was absolutely delicious, and they even surprised us with a slice of cake for my birthday. My husband loved the top-notch gym facilities. It was truly a 5-star experience!

Would be happy to recommend this hotel.

The hotel was exquisite and very comfortable. The staff spoke excellent English and were friendly and helpful. The location of the hotel was great, making it easy to explore the city. The room had a fantastic view of the city, especially at night.

The smoking room was in terrible condition, reminding us of the USSR. It was unexpected for a new 5-star property with such a good reputation to have such a poorly maintained smoking room.

The hotel staff went above and beyond, providing excellent service and even surprising us with a birthday treat. The facilities were stunning and the gym was terrific. The concierge helped us retrieve our lost luggage. The location was convenient and some staff members were kind.

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Luxurious and Comfortable All In One

I recently stayed at the Shangri-La in Ulaanbaatar and it was an absolutely amazing experience. The rooms were large and beautifully furnished, making me feel like I was in a luxurious oasis. The bathrooms were especially luxurious with great water pressure in the showers. I also had stunning views of the city and distant mountains, which added to the overall ambiance of the hotel. The bed was incredibly comfortable, with luxurious bed linens and pillows that made for a great night's sleep. Additionally, the hotel had a wide variety of TV channels, many of which were in English.

Friendly and helpful concierge, Reasonable prices for services, Optimal hospitality.

During my Easter break, I stayed in a top-notch hotel located near the city center. I loved the spacious rooms and the comfortable beds. the bathroom was clean and equipped with all necessary amenities, including fresh towels. the hotel provided complementary bottled water, which was a great touch. the hotel’s central location made it easy for me to explore the surrounding area. An additional perk was the friendly hotel staff that was always willing to help.

While my stay at the hotel was overall great, there were some negative aspects. the gym facilities were not up to par with what I expected at such a high-end hotel.