our recent stay in maastricht was incredible. novotel went above and beyond to make our stay unforgettable. from the friendly staff to the delicious breakfast and the convenient shuttle service, everything was perfect.

novotel maastricht exceeded our expectations. the staff were incredibly friendly and helpful, even remembering our dietary preferences from our previous stay. the breakfast choices were excellent, and the room was quiet and comfortable.

no room service available for hot drinks

We had a fantastic stay at this hotel on the outskirts of the city. The location was perfect for us, as it was situated in a quiet neighborhood away from the hustle and bustle of the city center. The hotel's proximity to the motorway made it easy to explore the surrounding area. The staff were extremely friendly and helpful, always ready to assist us with any queries or requests. The room was spacious and comfortable, with all the amenities we needed for a relaxing stay. The hotel also had a lovely outdoor pool where we could unwind and enjoy the sunshine.

We highly recommend this hotel to families looking for a comfortable and luxurious stay. The hotel's facilities and services catered to all our needs, and the staff went above and beyond to ensure our stay was enjoyable.

We had a fantastic stay at this hotel. The swimming pool and garden were great, and our children loved the pool. It was a perfect place for us to relax and enjoy some family time. The shuttle service into the city was very convenient, and even though it was full, the driver made an extra trip to ensure we were dropped off. We also enjoyed walking back from the city center, as it gave us a chance to explore different parts of this beautiful city. Additionally, we found the hotel to be in a quiet area, away from the noise of the city center. Coming by car was easy, and the hotel parking was a bargain at just €5 a day. The staff at the hotel were very friendly and helpful, and the restaurant and lobby were both nice and inviting. The room we stayed in was comfortable and had all the essentials we needed. The breakfast had a good selection of food, and we particularly enjoyed the well-made scramble eggs. this hotel provided us with a pleasant experience during our stay.

Didn’t dislike anything about the property.

Helpful and nice staff. Free shuttle to the city center. Comfy and well-arranged rooms. Useful work desk, ideal for business travelers. Mini fridge and kettle in the room. Plenty of seating options for relaxation and work. Good-sized room with accommodation for a baby bed.

Nothing all good.

Friendly staff, great bike rentals. Comfy, well-arranged rooms with useful work desk, mini fridge, and kettle. Good facilities for kids including playground, indoor games, and closed swimming pool. Lovely, clean, modern hotel with spacious rooms. Helpful staff, tasty food, good location with amenities. Excellent transport organization for Andre Rieu concert. Mindful of potential additional charges.

The location was perfect for families, with a pool and kids play area to keep the little ones entertained. The room was comfortable and well-arranged, with a useful work desk for those traveling for work. The bathroom was clean and the staff were friendly and accommodating. The breakfast offered a good selection of options, although some could have been prepared better. a pleasant experience with great facilities for families.

Great hotel for a city break! Delicious breakfast, with a good buffet-style selection, especially for meat-eaters. Loved the views from our room, which overlooked the city and was very peaceful at night, no noise was heard.

I recently had the pleasure of staying at this luxurious hotel and I must say, it exceeded my expectations. Situated in a peaceful residential area, away from the hustle and bustle of the city center, it provided the perfect retreat. The hotel's location on the outskirts, near a motorway, made it easily accessible without any noise disturbances. The staff at this place were exceptional, providing top-notch service with a warm and friendly attitude. They went above and beyond to accommodate our needs, even arranging a buffet and transportation for a concert before we even arrived. The rooms were well-appointed, featuring all the necessary amenities such as a mini-bar and a safe, ensuring a comfortable and relaxing stay. Additionally, the hotel's outdoor swimming pool was a delightful surprise, perfect for a refreshing swim in the tranquil surroundings.

In terms of the breakfast, while it did not offer baked beans or mushrooms, the crispy bacon, sausages, and perfectly cooked scrambled or fried eggs more than made up for it. Though the sliced bread was a bit dried out, the selection was still satisfactory.