From the moment we arrived, the staff greeted us with a warm and friendly welcome, making us feel right at home. Our room was absolutely stunning, with a spacious kitchen and double mirrors in the bathroom. But the highlight was definitely the breathtaking view from our balcony - it was jaw-droppingly amazing! We couldn't resist bringing back our dinner just so we could soak in the view. The free shuttle to town was a great perk, and we also enjoyed taking a bike ride along the nearby track and having lunch by the water. our experience was fantastic and we can't wait to come back. The view was beautiful, the rain showerhead was mind-blowing, and the spaciousness of the suite was lovely. The staff even left a special gift for our anniversary, which was a super nice touch. Thank you! With excellent heating, great lake views, and a convenient location just a short walk from town, this property exceeded our expectations. We loved everything about it, especially the unbeatable view. The staff were incredibly friendly and helpful, making us feel welcome throughout our stay. The amenities, including the free wi-fi, parking, and access to the fitness studio and sauna, were also top-notch. We also appreciated the convenience of the laundry facilities and the well-equipped kitchenette. The flat-screen TV provided entertainment when we needed some downtime. The lift made it easy to get to our room, and the meeting room was a bonus for those who need to work during their stay. The proximity to the golf course was a pleasant surprise for golf enthusiasts. The air conditioning in the non-smoking rooms ensured our comfort throughout our stay. In conclusion, we highly recommend this place for its incredible view, friendly staff, and EXCELLENT amenities. It's a must-stay if you're visiting Queenstown.

The view from the outdoor area was absolutely STUNNING, with the lake and mountains in sight. The room was incredibly spacious and had a cozy sitting area, fully-equipped kitchen, bathroom with heated flooring, and a comfortable bed. The staff were welcoming and friendly, and the free shuttle to the Town Centre was a nice bonus. Plus, the laundry facilities were fast and efficient, the housecleaning was fantastic , and the free wi-fi and parking made our stay even more convenient.

Big and clean apartment, spacious bed, loved the fireplace, outstanding view, warm and inviting room.

Can't fault the property in any way.

The hotel is situated right on the waterfront, offering breathtaking views of the lake and mountains. The location is away from the busy city, providing a peaceful atmosphere, yet still within easy access to all the main attractions. The rooms are spacious, with heated flooring in the bathroom and excellent facilities, including a kitchen and terrace.

Some guests have complained about the lack of basic amenities in the kitchen, like cooking oil, salt, and pepper, which could be improved upon.

The view from this place is absolutely stunning! You can see the lake and the mountain. The room is clean and spacious and has underfloor heating in the bathroom which is amazing. The staff are helpful and provide daily cleaning service. There is free wi-fi in rooms, a fitness studio, and BBQ facilities.

Recommend this hotel to everyone who visits here.

Spacious room with stunning lake view. Super nice office lady, gave free washing powder. Free on-site parking. Large, comfortable bed. Nice waterfall shower head. 20-minute walk to town centre.

Felt completely comfortable, nothing to complain about

Convenient location, near town, airport, and supermarket. Private access to the Frankton track. Breathtaking lake and mountain views. Spacious, modern rooms with individual bathrooms. Welcoming and helpful staff. Enjoyable stay, will return.

Loved the location and layout. Cozy fireplace. Great views of the lake. Quiet and plenty of parking. Comfortable bed. Everything we needed. Nice walk to town. Helpful staff.

Nothing, it was perfect.

Spacious apartments, helpful reception staff. Free shuttle and convenient carparking. Breathtaking views of The Remarkables. Cosy fireplace and comfortable lounge.

Loved the spacious apartment with stunning views, kitchen and laundry facilities. Enjoyed the sauna to soothe my aching muscles and the complimentary shuttle service into town. Oops, forgot to mention the amazing gymnasium and BBQ facilities.

Just adored the falling bathroom door, the inconvenient location of light switches, and the broken tumble dryer. Such a delight!

Amazing views, convenient parking, large apartments, free parking, quiet and peaceful location, great kitchenette.

Nothing, it is perfect.

We had an exceptional view from our apartment, overlooking the beautiful lake. The reception staff were very helpful and friendly, making our check-in after hours easy. Despite small car spaces, we were able to navigate through. Our apartment was clean and serviced daily. I highly recommend this hotel.

Stunning resort, luxurious base, awesome amenities and views, convenient shuttle service. Queenstown has exciting activities.

What a delightful surprise to have the bathroom floor freezing, water leaking, small towels, tiny bedroom, lack of storage, dusty. Lovely!

The hotel offered free breakfast and Wi-Fi, which was a nice touch. The location was perfect, with easy access to nearby attractions. The room had a great view of the surrounding area, and the bed was comfortable.

We had to wait for hours to check-in, and the staff seemed disinterested in helping us. The room was dirty and had a strange odor.

Stunning lake and mountain views from terrace, ideal for morning walks on Frankton Track. Clean, tidy rooms with good bathroom water pressure. Warm and safe vibes with great indoor/outdoor flow for families. Helpful and friendly staff with easy car park access. Convenient location near city center with shuttle and Uber options.